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Posts
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Everything posted by Happymango
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resolved help by accident change my server
Happymango replied to Carrieljaimef's topic in General Support
Hi, @carrieljaimef. I informed the corresponding staff team to look into your issue. In the meantime, please be patient until the issue being discussed. I'll let you know as soon as I receive an answer. Have a nice day. Kind regards, HappyMango. -
No problem :) I'm glad that your problems have been solved. I'll now be closing the thread. Have a nice day.
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Hi, @Tansin. Unfortunately, this is not a bug. Even though you keep changing forms, the name of Rotom will stay the same. I hope this answered your question. Have a nice day. Kind regards, HappyMango.
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resolved mistakenly buy 4 diva clothes .kindly ask for refund
Happymango replied to Hermusdxd's topic in General Support
I'm glad to see that your problem have been solved :) I'll now be closing the thread. Have a nice day. -
resolved mistakenly buy 4 diva clothes .kindly ask for refund
Happymango replied to Hermusdxd's topic in General Support
Your diva dresses have been refunded. Please check your coin status and check if everything is back to normal. I'll be waiting for your reply. -
Acciddently pressed no when i got my new iv rerolll
Happymango replied to Gal1leo's topic in General Support
Hi, @GAL1LEO. Unfortunately, we won't be able to refund you on this case in any way, as the dialogue of the NPC explains well before making you decide whether to choose yes or no applying the changed IVs. I hope you understand. I'm once again really sorry for your loss. Have a nice day. Kind regards, HappyMango. -
Hi, @Xelos. I think you have misunderstood how the cooldown of the reporter works. Let me give you a simple example how the cooldown works. Lets assume that you started the 1st day's quest at 1:00 PM Monday. Then the 2nd day quest will be valid from 1:00 PM Tuesday. (24 hours cooldown) However, lets say you did the 2nd day's quest at 3:00 PM Tuesday. In this case, the 3rd day's quest won't be valid at 3:00 PM Wednesday, it will be valid at 1:00 PM Wednesday. (The cooldown clock will keep going non-stop) 1:00 PM will be kept until the 7th day reward. (Sunday) Little note that you'll be able to restart the time of the 1st day quest after 1:00 PM Monday. If you have any questions regarding what I explained, feel free to ask me. I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.
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Hi, @ChrisRostrn. Unfortunately, we don't restore lost game progress due to server crash as it would be unfair for all other players who experienced the same problem. I hope you understand. I'm sorry once again for the loss. Have a nice day. Kind regards, HappyMango.
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Hi, @nyomz. I have checked the database and found out that you have recently logged into Silver server. Are your problems already solved? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.
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I'm glad that your problems have been solved :) I'll now be closing the thread. Have a nice day.
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Hi, @Kvlsonek. I have found that you logged into Silver recently. Are you still facing some lag? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.
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resolved my reroll ticket iv got reset to previous ones(BUG)
Happymango replied to Pakobatina's topic in General Support
I hope you have good luck while playing the game ^^ I'll now be closing the thread. Have a nice day. -
Hi, @SKgamerR. Can you see a little arrow (triangle) pointing towards the top below the local page button? Please press that triangle and see if you can see the chat pages. I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.
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resolved my reroll ticket iv got reset to previous ones(BUG)
Happymango replied to Pakobatina's topic in General Support
I'm really sorry to see this problem upon you, but I can't help you in any way :( I'm sorry T^T -
Hi, @VikingRagnar. Can you please change your password into an alphanumerical order at the Dashboard? Please try this and see if you can log into Silver server. I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.
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resolved my reroll ticket iv got reset to previous ones(BUG)
Happymango replied to Pakobatina's topic in General Support
Hi, @PAKOBATINA. I'm sorry for the inconvenience. But, in order to apply the changed IVs on your legendary, you have to click yes when the NPC asks you "Will you apply the changed IVs on your pokemon?". If not, it will turn back into the normal IVs. This system was implemented to lower the burden of players when it comes to changing their legendary's IVs. As this is not a bug, we won't be able to refund you in any way, as this would be unfair for all other players. I hope you understand. Have a nice day. Kind regards, HappyMango. -
resolved mistakenly buy 4 diva clothes .kindly ask for refund
Happymango replied to Hermusdxd's topic in General Support
Hi, @HermusDXD. I informed the corresponding staff team to look into your issue. In the meantime, please be patient until the issue being discussed. I'll let you know as soon as I receive an answer. Have a nice day. Kind regards, HappyMango. -
The form changing NPC was also located at the halloween event place. So, unfortunately, you would have to wait until the halloween event starts.
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The name of the player is KingBanny :)
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Hi, @DragojnSoldier. Can you give me some more information about the trade? For example, "which pokemon you gave to the player". I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.
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Hi, @SiuDing0915. Unfortunately, darkrai halloween form was only obtainable during the halloween event. We can't 100% guarantee you that it will be available during the next halloween event, but if it will be avaliable again during the halloween season there will be an announcement on both forums and discord. So, I recommend to stay tuned. Have a nice day. Kind regards, HappyMango.
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Hi, @PhaniKumar. Unfortunately, nothing is yet announced officially. So, if would be impossible for us to answer your questions. If the new update gets fully implemented, all the question you asked will be revealed one-by-one. Have a nice day. Kind regards, HappyMango.
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silver server Can't purchase EV berries in Goldenrod flower shop
Happymango replied to Cosmick's topic in General Support
Unfortunately, we can't reset the cooldown of the bosses. I'm sorry :( -
silver server Bug EV reducing berries can not buy.
Happymango replied to Edisgon's topic in General Support
After the cooldown is finished, can you re-battle the pumpkin king and see if it still doesn't work for you? -
As the issue being solved, I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.