Midsommar

Hi there @Ahir Apologies for the inconvenience. As mentioned by Norex you can transfer for free every 30 days by using the dashboard, every subsequent transfer will cost 100 coins from the Coin shop. Both servers can have crash issues, changing to another server would not necessarily resolve the issue but rest assured that the developers are looking into any of the possible causes. As for the keldeo quest try to interact with all of these levers : You can also see the steps that you have to take by reading the guide on the Wiki. This is unfortunately as much as we can help you regarding this, giving the answer to you would be unfair to all of the other players that had to figure out which levers were the correct ones for them. Let me know if you have any other question. Have a nice day!

Hi there @Olker @ThatKid From my understanding this specific NPC in Tanoby ruins was placed there for something that was planned when the sevii islands were first made, it's possible that there is nothing planned for it anymore. It doesn't look like it has any purpose for now, unless the Content scripters decides to release new content related to it. Let me know if you have any other question. Have a nice day!

Hi there @Bhargavpro Apologies for the inconvenience. It looks like you haven't extracted the game yet, you are currently just in the extraction window. Could you try moving the files or extracting the folder to a new location ? You can do so by using a software like winrar, you simply need to press the right button and extract to the desired location. Let me know if that worked. Have a nice day!

Hi there @5ebby As mentioned by Norex, Astrella is the next region that's being worked on currently to be released in the future. There is also plans for the orange islands and Unova. The only information that we have currently is the world map available in-game. Only the staff members that are working on the region currently are aware of whether the region will include gym leaders or not, it's something we'll have to discover when it gets released. Let me know if you have any other question. Have a nice day!

Your jigglypuff has been restored and his now in the last slot of your PC. Can you confirm if it's there ? Looking forward to your answer

Hi there @albagran Thank you for the report. Unfortunately due to current limitations with the pokedex only the male meowstic is able to give the evolution data when evolved. Even if that disappoints you, there is unfortunately nothing we can do for your case here. We do appreciate that you took the time to report, have a nice day!

Hi there @Marley47 Apologies for the inconvenience and the delay. Unfortunately we cannot compensate players for rollbacks or lost items issued by server crashes, as explained below. However I can restore your deleted Jigglypuff if you'd like. Even if the answer might disappoint you, please try to understand. Have a nice day nevertheless!

As I said lag is mostly related to your device or network, not to a single character. If you're experiencing lag issues on silver it's possible that you will experience them on gold too. Can you share more information regarding on the lag you experience ? On which device does it happen (Android, PC, Both?) Does your friend use the same device as you or a similar one ? Can you share a video of the issue happening ? Have you tried re-installing the client here ? Lookin forward to your answers

Sorry once again that we can't be of more help for the situation. Don't hesitate to make a new thread if you have any other question. Locked as resolved, have a nice day

Hi there @Akei The song you are looking for is called "Relic song", here's a sample on youtube. The song originates from Pokemon black & white, specifically it's the song for Meloetta. Hopefully that answers your question, have a nice day!

Hey there, unfortunately the quest was reworked at some point in the past and this made it reset for players that entered the map after this point. I'm afraid that you will have to do the quest again. Please let me know if you have any other question or if anything is unclear Have a nice day!

Hi there @anshu71100 Apologies for the inconvenience. As mentioned by Norex you can get an hint with the stele at the front of the forest area. As mentioned in the wiki page for the Keldeo quest, here are all the possible levers that you can interact with Hopefully this will help so that you may continue the quest. Have a nice day.

Glad to know you were able to receive the help you needed, thanks to Norex and G3n3r4l. Will lock the thread since it's resolved, have a nice day.

Hi there @Marotus Apologies for the inconvenience. The issue has been forwarded to the relevant parties so that they may check on the issue. Will let you know of a response as soon as possible. Have a nice day!

If your friend is experiencing issues on silver and you're not, it's most likely that the issue comes from his device/network. Lag is not something that follows a character even when transferring servers, but is based on the device/network used. As I mentioned it's possible that you either experienced a temporary lag from Gold or that your issue is based on your side. Can you give more details what this lag is? What happens when it lags (Is it frame drop, do you get disconnected, etc) Looking forward to your answer

Hi there @bharathmax. Apologies for the delay and the inconvenience. It's highly possible that you might have experienced temporary lag either due to server issues happening or on your side, since you seem to be the only one experiencing it. If your alt account is fine then so should be your main account, as there is no difference in the connection used by those two if you are using the same device/network for both accounts. I would recommend trying to use an Ethernet cable if possible since Wi-fi tends to be more unstable, otherwise try bringing it up to your internet provider. Deleting all your current PRO files and re-downloading the client from here could also help to fix the issue. Alternatively, if possible, try to reduce the amount of applications using your internet. This could clog the bandwith and cause internet issues. Hopefully that helps solve your issue. Have a nice day!

No worries, it's completely fine that you had any doubt since the message is pretty fast. Don't hesitate to make a new thread if you have any other concern/question Have a nice day! Locked as resolved.

Hi there @FlowSG Apologies for the inconvenience. Your post was moved into a new one, please make sure that you create a new post in these instances rather than commenting on another user issue. This way your issue does not get lost and you do not interfere with the other post for a completely different problem. As for the present issue, unfortunately PRO doesn't have any IPV6 support and this is why you are experiencing the issue with mobile data. You can try using a VPN such as https://windscribe.com/ to fix the problem, if it doesn't resolve the issue please try to use another VPN when using mobile data. Hopefully this will help resolve your issue. Have a nice day!

Hi there @Bumblebeee Apologies for the delay. It looks like the Chansey you are describing what lent to the user dangchinh123 on May 16th. Is there anything else I can help you with ? Have a nice day!

Hi there @tejkkapadia123 Apologies for the delay and the inconvenience. Could you try the following steps ? 1. Delete all your pro files (Including every zip files you had downloaded that relates to PRO) 2. Restart your device 3. Re-download the game from here Please let me know if that fixed the issue, you can also try launching the game in admin mode if it persists. Have a nice day!

Hi there @Dobby67 Apologies for the delay. As mentioned by Norex you can change your username in the dashboard for the cost of 500 coins and if you fill the other conditions. Let me know if you have any other question, have a nice day!

Hi there @Seoulmate Apologies for the delayed response. I'm extremely sorry but unfortunately we cannot revert your individual values to the original, your Diancie with 29 speed is not saved in our database. Furthermore if we would revert the values every time under a player's request the iv's re-loader would be pretty much useless and it would be unfair to the other players who had to use this feature. As a general suggestion in that situation I would recommend to deny the IV's change unless they are better than your current ones and you'd like to settle with them. Even if you deny the changes on the first reroll during double hour, you still get your second reroll after. Doing a suggestion in the appropriate area will give it more visibility. By doing so the appropriate party will be able to see your post and think about it. This thread will be locked since we cannot assist you further regarding this, once again I'm sorry we can't be of more help. Have a nice day regardless!

No worries, don't hesitate to create a new thread if you have any other concern. Locked as resolved. Have a nice day.

Hi there @Choxx I would like to inform you that still get the second reroll even if you declined the first change on a reroll during the double hours. Declining only declines the change of your individual values to the one shown in the preview. The message is pretty fast, so it's possible that you missed the second message, but here is a video evidence tested by myself. Those are your last iv's sets with the rerolls : 23, 10, 8, 12, 21, 24. - 2021-05-16 (Second roll of your second reroll) 21, 28, 23, 10, 26, 8. - 2021-05-16 (Second reroll being used) 28, 1, 6, 27, 13, 30. - 2021-05-16 (Second roll of your first reroll) 11, 13, 21, 3, 8, 6. - 2021-05-16 (1st reroll being used) 1, 6, 27, 2, 29, 15. - 2021-05-16 (The original Landorus you've caught) Let me know if you have any other question or concern regarding the topic. Have a nice day.

Hi there @MMHieu Apologies for the delay. Following the announcement on discord, the reporter quest was changed and now only accepts freshly caught pokemons. This changed was done in an effort to balance the quest rewards that were considered as too overpowered and could be abused by people with multiple accounts. Getting the chance to obtain multiple rerolls every week just by showing an old pokemon in your PC was deemed as too strong. Feel free to make a suggestion regarding the changes in the appropriate area if you have one, let me know if you have any other question. Have a nice day.