Midsommar

Greetings @elbruno. I'm afraid that there is no version available for IOS, hence why the client you are using is not working. The only available client for apple products is the mac one. Unfortunately due to apple restrictions in their apple store (the app needs to be verified and approved ) it is impossible for us to make an IOS version. Let me know if anything is unclear or if you need more explanation.

Let me know when you can be online, I'll try to move you so you can move again.

Hi there @Exidyman15. I'm afraid that there no translation of any kind planned due to the massive amount of work that would be required to do so. Doing it in spanish would also mean that we would need to do it in other languages for the other communities that play the game to keep it fair. Furthermore every release (new events, new quests, new npc's) would require translation to all of these multiple languages which would heavily delay the new updates. Good volunteers translators are also not so easy to come by especially when translating especially considering the number of languages needed to be translated to. Hopefully that will answer your concern, even though it might not be the answer you were hoping for. Let me know if anything is unclear.

The account was reset and you should now be able to restart your adventure. Let me know if anything is working as intended. Looking forward to your answer

Greetings @Calithz. Apologies for the inconvenience experienced. Unfortunately the problem does not arise from the merge itself but rather from a server wipe that was made a long time ago. Those who had under 10 hours in the red server have had their data erased, which is why you are currently experiencing this issue. I'm afraid that there is nothing that can be done to recover what was lost in this character, the 3 hours in your case. We can offer you an account reset, in order to fix the issue. That would let you restart with the name name and as if the account was fresh new. You would keep any item you might have purchased in the coin shop if that is the case. Let me know if that options works for you.

Your pokemon requires maximum happiness, you can see that it is not full currently based on the orange bar near the HP. You can gain happiness mainly by leveling up and defeating other pokemons, equipping a soothe bell will double your happiness yield. You can obtain one in Celadon office 2nd floor.

Greetings @Zwirrfinst. The part about requiring to do the shaymin quest in order to access the cave is theoretically not correct. You can access the cave without having shaymin and vice-versa, you could be unable to access the cave whilst having the legendary. Which is your case here. In order to access the cave you will need to complete the multiple steps required during the flower blossom festival. Here are the steps that need completion to access the Suzuka Towers, which will let you access the cave area : Fight the 4 Kimono's girl Bring all the fishes required to Fisher Freddy Plant the correct berries in Suzuka Town Feed the various pokemon the correct berries Make the lotad bridge You can see more information regarding these steps in the wiki page for the shaymin quest. Hopefully this will answer your concern.

Greetings @miltos7. Your pokemon has been restored. Make sure to use the restore megathread for future requests or the dedicated channel in PRO discord for your future request(s), as it is the correct place to do so. Have a nice rest of the day.

Greetings @Muzbar. Apologies for the confusion. To answer your question directly I am afraid that there is no repel for Bagon available on dragons neck. The spawn that is described as "Dragon Neck" is actually an older version of the map from last year when bagon did have a repel there. Some spawns were tweaked this year in order to rebalanced them and bagon repel has been removed since. You can use your repels for other hunts/purpose, unfortunately you cannot repel bagon. Hopefully this answer your concern, let me know if anything is unclear. Take care.

Greetings @PhongPaladin, Apologies for the delayed response and the inconvenience. The problem has been forwarded to our developers. I will let you know of a response when there is a fix available or if one will be made soon-ish. Take care.

Greetings @Zeyrion You lended the said Slowbro to the user "Aggs" on September 25th. The pokemon is still in his possession at the moment. Hopefully this will answer your concern. Take care.

Hi there @Trifeling. Apologies for the delayed response. It looks like your problem was fixed; you were able to successfully obtain your badge back which I assume with your pokemons as well. Can you tell me if your issue has been corrected ? Looking forward to your answer. Take care.

Greetings @Wissday10. Unfortunately as mentioned by ForgiveMe there is no way for us to provide you with a de-evolution. This is not something feasible with our tools. I'm afraid that you will have to catch another ralts if you intend to use it as a Gallade. Seeing as there nothing more to do in your case this thread shall be locked. Take care.

Greetings @Ging13. Apologies for the inconvenience. The first problem arises from an Unity crash, there is indeed a possibility that it comes from the client or from a compatibility problem with your hardware. I would first try to uninstall completely all your files and then try to re-install to see if it persists. There are other tentative steps that we can try to resolve this issue since there used to be a similar issue encountered by other users, but it's the first time I've seen it happen while in-game. As for the second issue this is because of the ability Terravolt that Zekrom possesses. This ability acts like mold breaker and ignores the opponent's ability, sturdy here being the prime example. Safe to assume that the "none" is only a visual issue or that it appears because of the way it's coded. It should be fixed by itself after the battle. Hopefully this will answer your questions, if you wish to report another bug please do so in another thread. Have a nice day.

Greetings @Enola7471. Apologies for the delayed response. Do you still need help with your trade evolution ? If so please precise when you are available and in which timezone so that we can properly coordinate for the trade. Looking forward to your answer.

Hello @princekashyap. Apologies for the delayed response. Your next free transfer will be available starting on the 28th of January, precisely at 02:51 in GMT time. I hope this answered your concern, make sure to note it somewhere for the next times. Have a nice day.

Hey there @Cemoy. Apologies for the inconvenience. I'm afraid that there is nothing we can do to help you in your case. De-leveling is not something that is offered anymore nor did we offered it in the past for situations with Heatran quest, even for accidental cases where the player leveled it to 61 before entering the quest. I'm afraid that you will have to catch a new pokemon in order to complete the quest. Sorry again that we cannot help you regarding this. Seeing as the thread is resolved it will now be locked. Have a nice day

Hey there @soydark. As mentioned by Norex you can see if someone is currently suspended by using the discord bot function. As for the pokemon recovery in theses cases you must create a thread in the report center. A trade moderator will look unto your situation when available. Make sure to provide sufficient proof in your thread, such as the conversation of the pokemons being lent to the other player. Good luck, have a nice day.

Hey there @Lyn1311. Apologies for the delayed response. Upon looking into your case it looks like you sold a reroll ticket on the 12/14/2021 to the user Sale01. This was a few days prior to you making this thread, making it the most plausible option as items do not disappear out of thin air. The only case where this would have happened is if you were in a boss battle and gained a reroll ticket only to experience the crash shortly. Even in these cases is nothing we can do. You also did not reroll any pokemons recently nor did the item was being hold by a pokemon. I'm afraid that unless you have sufficient proof that you did have a reroll and that is disappeared there's not much we can do. Have a nice day.

Can you send a screenshot of the shortcut properties like the one I sent earlier ? Furthermore you can always try with -force-d3d11 or -force-opengl instead of -force-glcore

Hi there @soydark. Apologies for the inconvenience. First and foremost before going into the topic details I must warn you that you are only allowed to bump your post once every 24 hours if unanswered. Emphasis on the once, every 24 hours if unanswered. PRO staff are volunteers, even if we were a AAA game it is virtually impossible for you to have an answer 20 minutes after posting/bumping. Furthermore every staff member does not have the same responsibilities or knowledge to help with some issues. Just because a staff member is online it does not mean he is available for your issue, others requires help as well. You are not alone. Going into your post please try to follow the procedure below. It is currently the only fix known for this issue. Create a shortcut for the PRO.exe and name it whatever you wish. Next, right click your shortcut and go to properties. After you got there you will find a textbox that says Target and then the location of the PRO.exe. Now type -force-glcore. (Add a space between .exe and -force) Hit Apply, and then run the shortcut you created.

Hello @LOKESH17. As mentioned by PVE, this portion was made available a few years ago when Cryofrost was made available. It is very likely that you already did this quest part and might not remember. Have a nice day

Another internet connection should fix the issue, yeah.

Hey there @Dvspsandeep. It's completely normal that you start out the region without any starter. You must complete a few steps in the story before being able to receive your starter, just like in the original games. Can you make sure you've completed everything in the first portion of Sinnoh ? You can use the Sinnoh Walkthrough if you are unsure of what to do. Let me know if that worked.

Hello @khong101. The situation you are mentioning is unfortunately not a bug but an intended feature. If you get disconnected or leave the black realm you must fight the boss Horon in the dark valley, located north of Necropolis. Keep in mind that you must defeat him without losing any pokemon. After doing so he will give you the option to reset the dark realm so that you may return to Alucard Castle and complete the quest. You will still need the pokemon with miracle eye in order to fight Alucard correctly. Let me know if anything is unclear.