Exotyc

Hey there! This staff guide was outdated and has been updated now. Thanks for reporting. Feel free to let us know which guides are outdated as well. Kind regards, Exotyc

Welcome!

@Kboww@Cyanirl I've reported this issue to the devs now as I have encountered it as well after some tries. Thanks for your time.

Welcome to the game!

Hi there again. Your variables tell us that you finished the quest and caught the Celebi. However, I could not find any Celebi from you in the data base. It looks like you failed to catch the Celebi or ended up losing this progress due to a server rollback. Though, you can catch Celebi again by defeating the Nikola boss who is located in Unknown Place, Trainers Valley. Here's a guide on how to access specific areas and what requirements are needed. Furthermore, Nikola is not easy to beat as his lineup consist of 6 legendary Pokemon, so be prepared. More information about Nikola, which legendary Pokemon can be restored by him and his lineup can be found here. I hope this helps.

Hey there! I'm sorry for the inconvenience. Your account has been reset now due to your old progress on Red has been wiped out. You can progress now again. Kind regards, Exotyc

Hi there! I'm sorry for the inconvenience. I've forwarded the issue to the Content Scripters. I'll let you know when I have an answer. Kind regards, Exotyc

It seems like it's intended and has been here forever. If you wish to not see the channels anymore in the Local chat, you can remove the channel entirely from the options.

Now I understand the problem. I've tested it by removing the channel entirely. I've forwarded this issue to the developers if it's intended or not to see the hidden channels in the Locat chat.

Hey there! I'm sorry for the inconvenience. As the announcement stated, GMs will be handling name requests guaranteed on saturday or if they have time in the week. Kind regards, Exotyc

Hi again, sorry for the delay. Your connection should be fine to play PRO. Could you please download this driver software which updates every driver on your PC? When you update your drivers, you may get a blackscreen for a few seconds which you shouldn't worry about. After the update is done, restart your PC and login to PRO. Let me know if this solved your problem.

Hey there! I'm really sorry for the delay and inconvenience. I had forwarded the issue to the management team yesterday. The reason you didn't get an answer yet is because it's been discussed how refunds will be handled in the future. We have been getting a lot of refund requests as of late. You will get an answer to this soon. I hope you understand. Kind regards, Exotyc

Hey there! I'm sorry for the inconvenience. Are you still facing this issue? I've tested this with my accounts the last 2 days and couldn't encounter this. Kind regards, Exotyc

Hey there! I'm sorry for the inconvenience. Are you able to download the Linux client from the download website as it's different for every Linux version? If you aren't able, please let me know. Kind regards, Exotyc

Welcome back!

Welcome!

Could you please check how much download & upload speed you have is with this website?

Hey there! I'm sorry for the inconvenience. We had this type of case in the past which were caused by the internet provider. Could you please try using a VPN and see if this solves the issue? Kind regards, Exotyc

Hey there! First of all, thanks for taking your time to report this. The issue has been forwarded to the devs. Kind regards, Exotyc

Hey there! The following quest is related to the Lake Trio quest which you can start. However, it requires you at the end at least 500 hours in order to catch one of the 3 Lake Trio legendary. The locations of the 2 Orbs and Plate can be found in the Legendary Megathread. I hope this clarified everything. Kind regards, Exotyc

Locked as resolved. Have a nice day!

Hey there! I'm sorry for the inconvenience. The issue should be fixed now. Can you please confirm it? Kind regards, Exotyc

Fecharei o tópico como resolvido. Tenha um bom dia!

Olá! Desculpe a inconveniência. O problema aparece devido às mais recentes versões de Unity e ao antigo hardware do usuário. Para resolver, crie um atalho para o ficheiro PROclient.exe ao pressionar com o botão direito do rato e selecionando "criar atalho". Após isto, pressione com o botão direito do rato no atalho, vá a propriedades e adicione os parâmetros -force-glcore no Destino (Target) como mostrado na imagem abaixo. Certifique-se de adicionar um espaço entre .exe e -force. Diga-me se resolveu o seu problema.

Hi there! I'm sorry for the inconvenience. As Wargorek mentioned above you need to have at least 10 rating the season before to enter the Guild Island. I hope this clarified everything. Kind regards, Exotyc