Exotyc

Hello @phamhoanganh14, I'm sorry for the inconvenience. You should be able to catch Keldeo again in Crystal Cavern where you first caught it. Kind regards

Hey there! I'm sorry for the inconvenience. As Norex have already mentioned, Keldeo will reappear in Crystal Cavern where you first caught it. Kind regards

closed as resolved. Have a nice day!

Hello @MagicalWizard, I'm sorry for the inconvenience. Unfortunately the Reborn bot has reached its max amount of servers and currently it's impossible to invite the bot to your server. This is mainly due to the limitation from discord for unverified bots. However, you're welcome to join the official PRO discord server and use the commands there. I hope this clarified everything. If you have any questions, feel free to ask. Kind regards

Locked as resolved. Have a nice day!

Hey there! I'm sorry for the inconvenience. Your Pokemon has been restored. Can you confirm it? Kind regards

Hey there! I'm sorry for the inconvenience. Your Pokemon has been restored. Can you confirm it? Kind regards

Locked as solved in this thread.

I'm glad to see your issue has been solved now and lock the thread. Don't hesitate to ask again, if you have any further questions. Have a nice day!

Hey there! I'm sorry for the inconvenience. I've checked your account and it seems like you put your Xmas Espeon Mount as a held item in your Gengar. Could this possibily be your missing one? I'll be waiting for a reply. Kind regards

Hey there! I've checked your account and it seems like you traded your Tangrowth to "Yugx" a week ago. Let me know if you have any further questions. Kind regards

Hey there! I'm sorry for the inconvenience. Your Greninja has been restored. Can you confirm it? Kind regards

Locked as resolved. Have a nice day!

Locked as resolved. Have a nice day!

Hello @Gaxton, I'm sorry for the inconvenience. In order to evolve your Wartortle now, you have to use a Mysterious Candy which allows not fully evolved Pokemon to still evolve at level 100. You can purchase these in all four department stores, PvE Coin shops and PvP Coin shops for 5.000 Pokedollars, 2 PvE Coins or 1 PvP Coin, respectively. Hope this clarified everything, let me know if that worked. Kind regards

Hello @caveira1 @datnho @FenixNoah, I'm really sorry for the inconvenience and the delay. Sometimes, it is possible to encounter client issues such as crash, freeze or client lags. The first thing suggested to do in these cases is to delete all the old pro files and folders that you have on your device, including the temporary files (https://tinyurl.com/deletetempfiles) and the trashbin, and then redownload the latest client from here: PRO CLIENT DOWNLOAD. If the said procedure should not fix those issues, here there are other methods that you can try: WINDOWS 7 - CRASH FIX GUIDE WINDOWS 10 - CRASH FIXES GUIDE ANDROID - CRASH FIXES GUIDE MAC - HOW TO ALLOW UNKNOWN SOURCES LINUX - HOW TO PLAY ON LINUX Other possible solutions to the crash issues: Run the game in compatibility mode Update your Display/Graphical Drivers Add an exception for the client in your Firewall and Antivirus Update your Windows Version Clear out your Physical Memory or Ram to free up space Terminate processes you don't need in the Task Manage I'll be waiting for a reply if that worked. Kind regards

Hey there! I'm sorry for the inconvenience. Your Pokemon has been restored and is in the last slot of your PC. Can you confirm it? Kind regards, Exotyc

Hello @vb2099, I'm sorry for the inconvenience. Your Pokemon are back in the last slot of your PC. Can you confirm it? Kind regards, Exotyc

Glad to hear. Locked as resolved. Have a nice day!

Yes, it's deleted now. I'll lock this thread as resolved now. Have a nice day!

Yes, your Charmander disappeared because it was duplication from your Charizard.

Locked as resolved. Have a nice day!

Hello @lllZekkenlll I'm sorry for the inconvenience. Your Beedrill has been restored and is in the last slot of your PC. Can you confirm it? Kind regards, Exotyc

Hello @Douv, I'm sorry for the inconvenience. Your Nidoking has been restored and is in the last slot of your PC. Can you please confirm it? Kind regards, Exotyc

Locked as resolved. Have a nice day!