Epithet

Hello @Abuser. Seems like you've started the Pinkan Island quest recently, is that correct? If so, then this is the cause behind the disappearance. When you enter Pinkan Island Forest, the Ranger NPC will take away all your Pokeballs. Upon completion of the quest, the Ranger will return any Pokeballs when you speak with him. Hope that clears things up. If you have further questions, please let me know.

Welcome back to PRO. You’ll find that it’s way different than when you left. Hopefully you enjoy it as much as I do. Catch you around in-game sometime.

Glad to see the issue resolved itself. Since that is the case, I'll be locking this thread. Feel free to create a new thread if you have another question or issue. Take care.

Hello, Your Monferno has been restored and should be in the last slot of your pc. In the future, please use the Restore Pokemon Megathread or the #request-chat on our official Discord server. If you have another question or issue, feel free to create a new thread. Take care.

Hello. My apologies for the late response. The Developer team is aware of these issues with the Linux client, however, they have not had time to look into it. But as soon as they do, they will release a working client so you can play again. As soon as a Linux client is released, I will let you know. Please be just a little more patient.

Hello @Dokynn. Just to inform you, I have forwarded your request to the appropriate party that would handle a request like this. Either that party or myself will inform you of the outcome of your request when it has been decided. We ask for your patience. Thank you.

Hello, So sorry you haven’t received any official word yet on the status of the Linux client. The Dev team is fully aware of the issues facing Linux users and will provide a client shortly after finishing up some work regarding the recent update to Generation IX. I understand that you may be frustrated over not being able to play and wasted time during the event, but it’s solely in the hands of Devs and their time. All I can help you with is letting you know I personally tagged them and informed them of the issue, they did respond, but as I said, they are working on critical work following the latest update. As soon as a working Linux client is released, I will be quick to let you know. If you have any further questions or concerns, please let me know.

Hello @Solosolow. Please describe your issue in detail. What exactly is wrong?

Hey, sorry for the delay. Your shop has been unlocked; you can begin posting on it again.

Hello, You have been issued a forum warning for spamming. Back in May, I asked you to keep all related posts under this one thread, but you ignored it and continued to post individual threads, spamming the General Game Talk section. Keep future posts under this same thread to avoid any forum punishment. Take care.

Hello @Maxsuelcampelo. We’d be glad to help. Just provide the link to your shop, please.

There was an error in which the NPC was giving 100 Event Tokens. However, that was fixed to give the correct amount, which is 10 Event Coins. The 100 Tokens were converted to 10 Coins, as this was the intended reward.

Hello, This issue should be fixed already. Please confirm if you stopped encountering the issue or not.

Hello @Gqbby. My apologies for the late response. I'm not 100% if this will work or not, but could you try speaking with one of the NPCs in the second floor of Vermilion House D? Please let me know if this works or not.

Hello @Ram17. I have restored all your released level 100 Pokémon. I've also gone ahead and restore any released Pokémon above level 50, as I believe most of them are useful. However, if you are still missing any important Pokémon you want to recover, please let me know.

Hello @Gohan3001. Sorry to see you're having trouble. To fix this issue, hit the F2 key on your keyboard and type "clean reg", then hit enter. That should reset the resolution. Let me know if you have further questions.

Looks like you've since caught Uxie, so I will lock this thread. Please accept my apologies for not providing assistance. Please make a new thread if you have another question or issue. Take care.

Hello @Gumbinoash. My apologies for the late response. What you are describing is intended. Since event islands are counted as Kanto, any Pokémon caught on them are also considered Kanto. So, if you return to another region, in your case Johto, in which you have not yet received the 8th gym badge, it will be region locked since the player does not meet the requirements to use Pokémon from the previous region yet. However, in the rare cases this does happen, Staff are able to assist players by removing these region-locked Pokémon from their party and into their PC. For those requests, please use the Pokémon Stuck in Party megathread. Hope that clarifies things. If you have further questions, please let me know.

As stated, you purchased a Reroll Ticket(IV), not a Nature Reroll Ticket. There is no history of you purchasing a Nature Reroll Ticket from any PvE Shop, so we cannot restore or refund that. You've since traded away both Reroll Tickets, so even if that were a mistake, we cannot restore that either, since it is no longer in your possession.

Hello, It may be that you've already started the quest, so Paul is currently not there. Try going to Oldale Town and/or Littleroot Town and see if you spot any Team Galactic members. If you do, that means you have already started the quest, but have not finished it. Here is a guide, should you need one. Let me know if this solves it or if you have any further questions

Locked as resolved. Don't hesitate to use our Resolution Center again. Take care.

Hello @Kbary. My apologies for the inconvenience. Please try clearing the cache of your browser or try using a different browser. Please let me know if that resolves your issue.

Hello. Shortly after you posted your thread, I notified Walross about the issue you were facing and he quickly fixed it, allowing you to complete the trade. Since the issue is resolved, I’ll close the thread. Don’t hesitate to create a new thread if you have another question or problem. Take care.

Hello. Your Mew has been restored and should be in the last slot of your PC. In the future please, use the Pokémon Restore Megathread or the #request-chat in our official Discord server for these types of reqeusts. Take care.

Hello @Feeelrr. I have restored all four Charmander from the screenshot, since you're not sure which is which. Feel free to delete the ones that are not the desired one. If none of them are the one you were looking for, please let me know. In the future, please use the Pokémon Restore Megathread or the #request-chat on our official Discord server for these types of requests.