Epithet

Hello @Yerk. Please accept my apologies for the extreme delay in responding to you. It seems your thread was lost amongst the others. Regardless, 1 Steelium-Z has been removed from your account and 75 PvE Coins have been refunded to you. Please verify everything is correct and let me know if you have any other issues.

Glad to help. Locking this thread for organizational purposes. Please feel free to create a new thread if you have any other questions or issues. Take care.

Sorry for the delay. This is most unusual. Your password should contain only letters A-Z and numbers. Please re-check to make sure there are no special characters in your password, and remember to NOT reveal your password under any circumstances.

Hello @P1t. My apologies for the delay. x1 Choice Specs has been returned to your account. Please verify you have received the item.

Hello @Lyon999. My apologies for the late response. It seems your thread slipped through the cracks. The item "Zangetsu" has been removed from your inventory and 250 PvE Coins have been refunded to you. Please verify you have received the coins.

Hello @Xeenon. Thank you for bringing this to our attention. Before proceeding, are you absolutely sure this wasn't just a case of forgetting to claim your rewards last time?

Seeing as the request has been processed, this thread will be locked. Take care.

You are very welcome. Since the issue is resolved, I will lock this thread. Feel free to create a new thread if you have another question or concern.

Hello @Yung141. My apologies for the late response. According to our database, you only possess 1 Super Potion on this account. Are you referring to a different account? Have you done something with the Super Potions?

Hey, haven’t forgotten your request. Simply waiting on confirmation on something before proceeding. I ask for your patience.

Hello @Kaboink. My apologies for the inconvenience. Are you still experiencing this issue? If so, could you provide a screenshot of the error you get or of what happens when the game crashes?

Hello @Kejan. Both these mounts, along with other rare mounts and cosmetics, can be obtained through PvP Chests. These chests are obtained by winning not Ranked and Random PvP matches. You earn x1 Chest for your first daily win on each mode, and then x1 Chest for every 2 Ranked wins (every 4 wins on Random battles). Keep in mind these mounts and cosmetics are totally random and quite rare. Let me know if you have further questions.

Hello @Masterbroccoli. The in-game command to remove a guild member should apply to anyone, whether they’re online or not and whether they’re banned or not. Seems like you aren’t using the correct command. The command is /gkick <username>. Please try that and if it doesn’t work, please include a screenshot of what is displayed when you attempt it.

Hello @Alif78. Please try exiting and re-entering New Mauville.

Hello @6haunter9. My apologies for the late response. Could you provide a screenshot of the error you receive?

Sorry for the delay. Please try exiting and re-entering New Mauville.

Glad to help. I’ll lock this thread as resolved now. Take care.

Hello @Jianychta. According to our database, you mailed a Shovel to the account Annabell and then mailed another Shovel to the same account about an hour after the first one. Is this the person you intended to send it to or was it intended for someone else?

Hello again. Exiting and re-entering New Mauville should fix the issue you’re having. Please try that and let me know if you are able to continue.

Hello @Dihaz002. My apologies for the inconvenience. Currently there is a bug with loading music. A fix to this is in the works, but in the mean time you will have to make use of the temporary fix which is to mute the SFX and Music volume through Settings. Make sure both the boxes are ticked, as shown in the image below. This should stop the crashing. Try that and let me know if you continue to face any issues.

Hello @Darkduhtank. My apologies for the extreme delay in response. x1 Gracidea Flower White was removed from your inventory and 175 Event Coins have been reimbursed to you. Please check and verify if your coins have been returned.

Glad to see you managed to solve it. Since that is the case, I will now close this thread. Take care.

Hello @Blastone. We are looking into your issue. Please bear with us.

Hello @Darshu57. Can you provide a screenshot of the Ballroom where the Blissey is supposed to be at?

Hello @Ichigo77. In the first screenshot you provided where the NPC does not move. That is intended. In the screenshot where the barrier isn't removed, that is because that NPC you defeated does not remove it. In the last screenshot with the Magma/Aqua grunts, that is indeed a bug. A fix was applied and exiting then re-entering New Mauville should allow you to continue.