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Everything posted by Epithet
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Hello @Aquilesxx25xx. My apologies for the late response. We are able to restore your Sableye, but because it is a requirement for the quest, you must provide a replacement Sableye. Please provide a screenshot of the System message you receive when releasing a Pokémon, in this case releasing a Sableye, so we can confirm you have provided a replacement. Afterwards, we will restore your original Sableye.
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Hello @Jivitesh. My apologies for the late response. Server transfers are blocked whenever the transferring player has an open lend. Once the time on the lend ends or the other player returns the Pokémon, then the transfer will no longer be clocked. Under these circumstances, we cannot forcibly transfer anyone, force the lend to end, or force someone else to end the lend quicker. Meaning that you will have to wait for whatever open lend you have ends. However, I see that you've already transferred to Silver, so I will go ahead and close this thread. Just keep that information in mind when trying to transfer again. Take care.
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Hello. Just to clear it up, Mysterious Candy does not trigger happiness evolutions. To evolve level 100 Pokémon that evolve through happiness, we must simply reduce some happiness by having it faint against a wild Pokémon, then raise it to the maximum of 255 to trigger the evolution prompt. If that does not work, reduce the happiness again by having it faint against a wild Pokémon, heal it up at a Pokémon Center, and take it to the Pokémon Groomers and raise the happiness with them and it should prompt the evolution. If neither of those work, please let me know and we will investigate further.
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Hello @X3rodas. My apologies for the late response. Could you provide us with a screenshot of the Dynamic Lighting option being ticked on? Also, just to clarify, once ticked on, you did click "Apply", correct? Do you see an NPC named Riot? Can you try returning to Diamond Empire Foyer and speaking to Diancie?
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The servers are currently undergoing maintenance. Unfortunately, it seems the Devs have run into some issues and will need to build a new client, so it will take longer than expected. Here is the full message from the Dev team. Consider joining the PRO Discord server to keep yourself updated on the situation and any future announcements. Hope that helps. If you have any further questions, don't hesitate to ask.
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I already installed the game and I can't connect
Epithet replied to Gralak21's topic in General Bugs
Hello @Gralak21. The servers are currently undergoing maintenance. Unfortunately, it seems the Devs have run into some issues, so it will take longer than expected. Here is the full message from the Dev team. Consider joining the PRO Discord server to keep yourself updated on the situation and any future announcements. Hope that helps. If you have any further questions, don't hesitate to ask. -
Hello @Illmatic417. The servers are currently undergoing a scheduled maintenance and thus, are offline. When that is finished, they will become available again and you will be able to login as normal. To keep yourself updated about this, and any future scheduled server downtimes, consider joining the PRO Discord server and check out the #announcements channel for the latest news. Hope this clarifies things. If not, or if you have further questions, please let me know.
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As per the latest announcement, you are now able to claim your rewards for Valentine Chess from Psychic Gertrude in Aphrodia Island. If you have any further questions, let me know.
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Hey. Sorry for the confusion. Your account has been transferred to Silver. For clarity, it wasn’t due to Eon’s transfer, but related to reactivating your account that you were transferred to Gold. Regardless, you should not have your progress on Silver. Please let me know if you are able to successfully login on Silver and have your progress there.
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Locked as resolved. Don't hesitate to creating a new thread if you have another question or issue. Take care.
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To clairfy, the Elekid would have to be caught after speaking with the Elder. This is also the case for the other two Legendary Birds. However, I notice you've already caught Zapdos, so I will go ahead and lock this thread. Feel free to create another thread if you have another question or concern. Take care.
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Since you willingly used your free transfer, we will not provide a transfer for your account. You will have to wait until the free transfer is available again or pay for the transfer.
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Hey. Can you try again now?
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Hello @Braxton2496. My apologies for the delay. According to our database, you traded one to Saitaman on April 10th, 2021. However, I see you have bought a new one and evolved it. So, I assume you don't need further assistance?
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Hello, sorry for the delay. Your account should be activated again. Please try to login and let me know if you are successful.
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Giving money away until Astrella comes out. (Day 1-241)
Epithet replied to Raika's topic in General Game Talk
Hello, I've merged all your related threads(if there's a mistake, please report it and I'll take a look) because it was simply getting out of hand; treading into spam territory. If you continue your giveaways, please post them as a reply to this thread instead of creating a new thread. Take care. -
Hey, sorry for the delay. Your shop has been moved from Silver to Gold. Let me know if you have any questions.
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Hello @Advika2. My apologies for the late response. We are currently investigating your situation, but we may have a solution. Please let me know when you can be online.
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Hey @Acri. Sorry for the delayed answer. We're looking into the issue. Please be a little more patient.
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Hey, sorry for the delayed response. At this time, we’re not ready to disclose the specifics of what you’ve asked. However, I will press the request with Alcedo to see how fast we can get to a point where such information is made public. I understand this may not be the outcome you were hoping for, but I hope you can understand. If you have any further questions, please let me know.
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Hello, Please provide a link to your thread.
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Hey, sorry for the delay. Your Xatu has been restored and 5 PvE coins have been removed. Please be more careful in the future. Locked as resolved.
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Hello @Zairapazzz. My apologies for the late response. We’re currently experiencing a short of hands and there’s quite a big backlog of work that may result in a later response time. We’re currently investigating your situation, but I’d like to let you know we’re not ignoring you or anything of the sort. For clarification, I do have two questions. Do you remember around what time the server crashed? A rough estimate will be enough. Also, did the crash happened when you bought the item?