Epithet

Hello @Binks420. As of May 16th, 2025, we no longer offer this service due to technical restraints. I’m sure this is not an outcome you were hoping for, but please try to understand. Take care.

Hello. Your Wailmer has been restored and the Wailmer Mount has been removed. Please check and make sure the Wailmer is indeed there and let me know if you have any further questions.

Hello @Matecocid. My apologies for the late response. This issue was reported to Devs and was resolved within hours of being identified. Are you still experiencing this issue?

Glad to hear that. Feel free to create a new thread if you have another question or problem. Take care.

Hello @Necrosis00. My apologies for the inconvenience. Can you please share a screenshot of the error you are receiving when trying to login?

Hello @Jtgreen. Just to clarify, the account in question is Jtgreen12, correct? Also, please do not trade the Wailmer mount during this or the whole process cannot and will not be completed.

Hello @Fwuff. I'm truly sorry to hear you missed out on redeeming the code and by such a short margin, too. It's really unfortunate, but we cannot do anything for you here. If we make an exemption for you here, then we would have to oblige other similar requests. The announcement was very clear on the runtime of the codes and players had 48 hours to activate it. I understand that not every player is aware of how the redeem codes work or aren't aware of where to redeem them at or they simply didn't have the time or availability to redeem it while it was active. Sadly, those situations are beyond our measures and control. So, regrettably, we cannot award you with either a new code or the item received from the code. I'm sure this is a disappointing answer, but our hands really are tied here. All I can say is try to be more proactive when/if another code is shared to make sure you get the item quickly. Once again, I apologize. Take care.

Hello, @Karvelas. My apologies for the inconvenience. Please make sure you have downloaded the latest client. You can find the download links here. It is also recommended to delete all previous PRO files prior to downloaded and installing the new client. If you are still experiencing these issues even after re-downloading, please let me know.

Hello @Aryawnnnn. My apologies for the late response. There can be many different reasons to this issue. The most obvious and most common is simply forgetting what you've spent money on. Have you perhaps purchased anything from another player or from an NPC such as Pokéballs? Perhaps you blacked out against a wild Pokémon? Please do your best to recall and answer these as best as you can. While you do that, I'll do some investigating to see where these funds could have gone.

Hello @Physicswalla. My apologies for the inconvenience. To begin, please make sure you have downloaded the latest client release. You can find that here. Next, if you still experience these issues, players have found that closing the client and relaunching has fixed the issue. This is just a workaround, not a permanent fix and not intended to be this way. Devs are fully aware of these issues and they are looking into it. I'm aware of how frustrating it can be going through this when all we want to do is play, we are just as frustrated as you are. But, all we can do right now is wait for Devs to work on it and hopefully a fix will be here soon. Let me know if you have any further questions.

Hello. @Gammacactus Unfortunately, the answer to your question is yes, you have lost the reroll ticket. To receive it as a reward, you must defeat Kyurem all three times and if you crashed during one of these fights, it will count as a loss. Sadly, we cannot do anything in regards to this. This is because there is no way for us to verify that 1) the crash was not on your end or that 2) you would have successfully beaten Kyurem. We understand the servers are experiencing some issues and we do apologize for that. In times like these, we recommend avoiding doing activities that could be ruined by a crash, such as bosses or PvP. There are still several ways of obtaining reroll tickets, such as Solaceon Daily (possible 7th day reward), PvP Chests, exchanging Reroll Shards for a ticket, purchasing them from PvP or PvE shops, and a few other methods. I'm sure you were hoping for a more positive response, but there is nothing we can do for your situation.

Glad you managed to solve it. Since that is the case, I will go ahead and lock this thread. Feel free to create a new thread if you have another question or issue. Take care.

Welcome to the comprehensive guide for the Sinnoh Underground. In this guide, you will be shown what you will need, how to complete it, and what rewards you can receive. This daily task, the Sinnoh Underground, is a special area that can be accessed from Eterna City. In short, it is a puzzle-solving mini-game where the goal is to correctly guess the alignment of the crystals in as few guesses as possible. The rewards are directly tied to the amount of tries needed to solve the puzzle. Preparations & Getting Started In order to enter the underground area, you will have to make your way to Eterna City in the Sinnoh Region. Once there, head into Eterna House 2, which is the house directly to the right of the Pokémon Center. Inside, you will find two NPCs, Explorer Morris and Explorer Stanley. Explorer Morris doesn't have much to say aside from some fluff dialog about the "new" puzzle, in reference to the update this daily task received in 2025; older players who remember how it was before may appreciate this callback. Explorer Stanley is who you really want to talk to. At a fee of 3,000 Pokédollars, Stanley will grant you access to the Sinnoh Underground. But, before entering, some preparations should be made. To properly go through this in a smooth fashion, players should bring with them a Fire, Ground, Rock, and Water type Pokémon. A Grass type should also be taken if players are looking for the special area. In addition to the Pokémon being of a certain type, the chosen Pokémon should also know the move Dig as well as have max (255) happiness points or you must have a Shovel in your inventory. Note that the task can be completed without any of these Pokémon and/or without the max happiness, but it is not guaranteed, and you may end up with an incorrect amount of crystals and thus, cannot finish the puzzle. You should also bring a Pokémon with Flash or a Flashlight. This brings you to 5 Pokémon in your party. Since there will be catchable Pokémon in the rewards room, a Synchronize Pokémon of your choosing may be the best option to be your final slot. However, this can be any other Pokémon you wish to bring along. After getting all your Pokémon ready, speak with Stanley, pay the entrance fee, and go on in. Digging & Solving Now that you're inside the underground area, you will notice a line of 7 little piles of rocks in the center, a column of 7 crystals along each side of the room, and four ladders that lead further down. That row of rocks in the middle is where the puzzle is to be solved. By placing crystals in these slots, the puzzle will be solved. To know if the correct crystal was placed in the correct slot, you should look at the two columns of crystals on each side of the room. If, when you a place a crystal, the left side changes and matches with the column on the right, then it's a match and that's where that crystal goes. You continue this pattern until all 7 slots are full. Once that is done, then head to any dig hole on a wall, and you will be taken to the Treasure Room. Alternatively, if you find the Grass Crystal and place it in the correct slot, then the Arboreal Area will be opened to you instead of the Treasure Room. To know what slot the Grass Crystal goes in, speak with Explorer Elena in Underground Path Sinnoh Room 2. She will mention a tablet with a number on it; that number reflects the slot you should place the Grass Crystal on, moving from left to right. Once inserted, you will receive dialog confirming it. After that, you should remove the Grass Crystal and finish the puzzle. Now, how do you actually get crystals? Pick a ladder and go down it. Once down there, it will be dark and you are advised to use Flash or a Flashlight. Now that everything is lit up, you will want to pay attention to two things: the dig holes on the walls and the Probopass. The dig holes are where you will find the crystals. There are 5 kinds of crystals, Fire, Ground, Rock, Water, and Grass. The first 4 crystals are used to solve the normal puzzle and the Grass crystal is used to solve the hidden puzzle, which unlocks the Arboreal Area. To gather the crystals needed to solve the puzzle, you will need to use Dig or a Shovel on the dig holes. Using a Pokémon that matches the type of a crystal will give you a crystal of said type. For example, using a Ground type Pokémon with Dig and max happiness will grant you a Ground Crystal. However, using a Shovel, a Pokémon with less than maximum happiness, or a Pokémon that does not match the type will grant a random crystal. Continue to do this until you find enough crystals to solve the puzzle. As for the Grass Crystal, the way to know if the dig hole will have it is by battling the Probopass. Every Probopass will use either Iron Defense or Body Press. However, there will be one Probopass that will use Explosion; this Probopass is the indicator that the nearby dig hole has the Grass Crystal. Now, with all the crystals gathered, head back to the main room and begin solving the puzzle. Refer to the previous paragraph for instructions on how to solve it. Once solved, and depending on whether you used the Grass Crystal or not, you can head to the rewards room. Rewards After solving the normal puzzle, you can dig through any of the holes on the walls to enter the Treasure Room. But, if you have solved the hidden puzzle with the Grass Crystal, you can head to the dig hole where you obtained the Grass Crystal and dig there. Doing so will lead you to the Arboreal Area. Treasure Room Each line below represents a possible reward you can pick up. ◆ Any of the fossils (Dome, Helix, Old Amber, Root, Claw, Armor, Skull, Jaw, Sail) ◆ ◆ Earthquake or Scorching Sands TM ◆ ◆ Stone Edge, Meteor Beam, or Stealth Rock TM ◆ ◆ Pearl or Nugget ◆ ◆ Big Pearl or Big Nugget ◆ ◆ Upgrade or Dubious Disc ◆ ◆ Protector, Razor Fang, or Razor Claw ◆ Arboreal Area ◆ 3-5 PvE Coins ◆ ◆ x1 Trailblaze, Earth Power, or Aura Sphere TM ◆ ◆ 0-2 Tiny Mushrooms from 11 of the Mushroom tiles on the map ◆ ◆ Up to 2 Teddiursa, each holding a Peat Block ◆ ◆ Up to 3 Voltorb-Hisui ◆ ◆ Up to 1 Growlithe-Hisui ◆ ◆ Up to 2 Scyther, each holding a Black Augurite ◆

Hello. First off, Happy Birthday. I hope you have a great day and spend loads of quality time with your loved ones. Unfortunately, we cannot oblige your request. The reason for this is it would have to apply to everyone for it to be fair. As in, we do it for one, we do it for all. That is simply not something we're willing to do at this time. Take care.

Hello @Azendak123. My apologies for the inconvenience. This situation may result from various different reasons. Based on what I see, it may have been one of our proxy servers having issues or even being down altogether. Alternatively, it may have been a connection error on your side due to poor connection. Regardless, Silver is working just fine now and I see you have logged in since making this post. Am I right to assume you are no longer facing this issue?

I noticed you were able to trade it over. Since that is the case, I will go ahead and close this thread. If you have any other questions or concerns, feel free to create a new thread. Take care.

Hello, sorry for the delay. You currently do not possess any Bell that is required to catch the Legendary Beasts. You obtain this bell by completing the quest related to them. Here is a quest guide if you would like to use it. Since you do not have this bell, there is no way for you to have caught any of the Legendary Beasts. However, once you complete this part and obtain the bell, then you will be able to battle the guardian for your Suicune. Keep in mind that it will be guaranteed with three wins after obtaining the bell. If you have any questions or would like further clarification, please let me know.

Hello @Rafaelzera. My apologies for the late response. Honestly, this sounds more like a device issue rather than a game issue. But, I will do my best to assist you. Now, just to make sure, you have disabled the sound, not just reduced the volume, correct? Aside from that, can you walk me through what happens step-by-step?

Hello @Jocker25. Sorry for the late response. Your Excadrill has been restored and should be in the last slot of your PC. In the future, please use the Restore Pokémon Megathread or the #request-chat on the PRO Discord server. Take care.

Hello. Sorry for the delay The Go-Goggles have been added to your account. Please check and verify they are there.

Hello @Byuvyen. My apologies for the inconvenience. We are looking into the matter and will update you as we go. Thank you for your patience.

Hello @Nullmyndz. Sorry for the late response. Which account did you use to make the purchase and when did you make the purchase?

Welcome! Hope you’re enjoying the game. Best of luck with your goals.

You received an answer already. https://pokemonrevolution.net/forum/topic/269956-want-to-re-set-chest/ Creating more topics on the same subjects will be considered spam and will be subject to our forum moderation policy. Take care.

Hello again. just to update you if you haven’t seen the Discord announcement: the servers are online again and you are able to login. Once again, sorry for the inconvenience this may have caused. Take care.