Epithet

Hello @Aryawnnnn. My apologies for the late response. There can be many different reasons to this issue. The most obvious and most common is simply forgetting what you've spent money on. Have you perhaps purchased anything from another player or from an NPC such as Pokéballs? Perhaps you blacked out against a wild Pokémon? Please do your best to recall and answer these as best as you can. While you do that, I'll do some investigating to see where these funds could have gone.

Hello @Physicswalla. My apologies for the inconvenience. To begin, please make sure you have downloaded the latest client release. You can find that here. Next, if you still experience these issues, players have found that closing the client and relaunching has fixed the issue. This is just a workaround, not a permanent fix and not intended to be this way. Devs are fully aware of these issues and they are looking into it. I'm aware of how frustrating it can be going through this when all we want to do is play, we are just as frustrated as you are. But, all we can do right now is wait for Devs to work on it and hopefully a fix will be here soon. Let me know if you have any further questions.

Hello. @Gammacactus Unfortunately, the answer to your question is yes, you have lost the reroll ticket. To receive it as a reward, you must defeat Kyurem all three times and if you crashed during one of these fights, it will count as a loss. Sadly, we cannot do anything in regards to this. This is because there is no way for us to verify that 1) the crash was not on your end or that 2) you would have successfully beaten Kyurem. We understand the servers are experiencing some issues and we do apologize for that. In times like these, we recommend avoiding doing activities that could be ruined by a crash, such as bosses or PvP. There are still several ways of obtaining reroll tickets, such as Solaceon Daily (possible 7th day reward), PvP Chests, exchanging Reroll Shards for a ticket, purchasing them from PvP or PvE shops, and a few other methods. I'm sure you were hoping for a more positive response, but there is nothing we can do for your situation.

Glad you managed to solve it. Since that is the case, I will go ahead and lock this thread. Feel free to create a new thread if you have another question or issue. Take care.

Welcome to the comprehensive guide for the Sinnoh Underground. In this guide, you will be shown what you will need, how to complete it, and what rewards you can receive. This daily task, the Sinnoh Underground, is a special area that can be accessed from Eterna City. In short, it is a puzzle-solving mini-game where the goal is to correctly guess the alignment of the crystals in as few guesses as possible. The rewards are directly tied to the amount of tries needed to solve the puzzle. Preparations & Getting Started In order to enter the underground area, you will have to make your way to Eterna City in the Sinnoh Region. Once there, head into Eterna House 2, which is the house directly to the right of the Pokémon Center. Inside, you will find two NPCs, Explorer Morris and Explorer Stanley. Explorer Morris doesn't have much to say aside from some fluff dialog about the "new" puzzle, in reference to the update this daily task received in 2025; older players who remember how it was before may appreciate this callback. Explorer Stanley is who you really want to talk to. At a fee of 3,000 Pokédollars, Stanley will grant you access to the Sinnoh Underground. But, before entering, some preparations should be made. To properly go through this in a smooth fashion, players should bring with them a Fire, Ground, Rock, and Water type Pokémon. A Grass type should also be taken if players are looking for the special area. In addition to the Pokémon being of a certain type, the chosen Pokémon should also know the move Dig as well as have max (255) happiness points or you must have a Shovel in your inventory. Note that the task can be completed without any of these Pokémon and/or without the max happiness, but it is not guaranteed, and you may end up with an incorrect amount of crystals and thus, cannot finish the puzzle. You should also bring a Pokémon with Flash or a Flashlight. This brings you to 5 Pokémon in your party. Since there will be catchable Pokémon in the rewards room, a Synchronize Pokémon of your choosing may be the best option to be your final slot. However, this can be any other Pokémon you wish to bring along. After getting all your Pokémon ready, speak with Stanley, pay the entrance fee, and go on in. Digging & Solving Now that you're inside the underground area, you will notice a line of 7 little piles of rocks in the center, a column of 7 crystals along each side of the room, and four ladders that lead further down. That row of rocks in the middle is where the puzzle is to be solved. By placing crystals in these slots, the puzzle will be solved. To know if the correct crystal was placed in the correct slot, you should look at the two columns of crystals on each side of the room. If, when you a place a crystal, the left side changes and matches with the column on the right, then it's a match and that's where that crystal goes. You continue this pattern until all 7 slots are full. Once that is done, then head to any dig hole on a wall, and you will be taken to the Treasure Room. Alternatively, if you find the Grass Crystal and place it in the correct slot, then the Arboreal Area will be opened to you instead of the Treasure Room. To know what slot the Grass Crystal goes in, speak with Explorer Elena in Underground Path Sinnoh Room 2. She will mention a tablet with a number on it; that number reflects the slot you should place the Grass Crystal on, moving from left to right. Once inserted, you will receive dialog confirming it. After that, you should remove the Grass Crystal and finish the puzzle. Now, how do you actually get crystals? Pick a ladder and go down it. Once down there, it will be dark and you are advised to use Flash or a Flashlight. Now that everything is lit up, you will want to pay attention to two things: the dig holes on the walls and the Probopass. The dig holes are where you will find the crystals. There are 5 kinds of crystals, Fire, Ground, Rock, Water, and Grass. The first 4 crystals are used to solve the normal puzzle and the Grass crystal is used to solve the hidden puzzle, which unlocks the Arboreal Area. To gather the crystals needed to solve the puzzle, you will need to use Dig or a Shovel on the dig holes. Using a Pokémon that matches the type of a crystal will give you a crystal of said type. For example, using a Ground type Pokémon with Dig and max happiness will grant you a Ground Crystal. However, using a Shovel, a Pokémon with less than maximum happiness, or a Pokémon that does not match the type will grant a random crystal. Continue to do this until you find enough crystals to solve the puzzle. As for the Grass Crystal, the way to know if the dig hole will have it is by battling the Probopass. Every Probopass will use either Iron Defense or Body Press. However, there will be one Probopass that will use Explosion; this Probopass is the indicator that the nearby dig hole has the Grass Crystal. Now, with all the crystals gathered, head back to the main room and begin solving the puzzle. Refer to the previous paragraph for instructions on how to solve it. Once solved, and depending on whether you used the Grass Crystal or not, you can head to the rewards room. Rewards After solving the normal puzzle, you can dig through any of the holes on the walls to enter the Treasure Room. But, if you have solved the hidden puzzle with the Grass Crystal, you can head to the dig hole where you obtained the Grass Crystal and dig there. Doing so will lead you to the Arboreal Area. Treasure Room Each line below represents a possible reward you can pick up. ◆ Any of the fossils (Dome, Helix, Old Amber, Root, Claw, Armor, Skull, Jaw, Sail) ◆ ◆ Earthquake or Scorching Sands TM ◆ ◆ Stone Edge, Meteor Beam, or Stealth Rock TM ◆ ◆ Pearl or Nugget ◆ ◆ Big Pearl or Big Nugget ◆ ◆ Upgrade or Dubious Disc ◆ ◆ Protector, Razor Fang, or Razor Claw ◆ Arboreal Area ◆ 3-5 PvE Coins ◆ ◆ x1 Trailblaze, Earth Power, or Aura Sphere TM ◆ ◆ 0-2 Tiny Mushrooms from 11 of the Mushroom tiles on the map ◆ ◆ Up to 2 Teddiursa, each holding a Peat Block ◆ ◆ Up to 3 Voltorb-Hisui ◆ ◆ Up to 1 Growlithe-Hisui ◆ ◆ Up to 2 Scyther, each holding a Black Augurite ◆

Hello. First off, Happy Birthday. I hope you have a great day and spend loads of quality time with your loved ones. Unfortunately, we cannot oblige your request. The reason for this is it would have to apply to everyone for it to be fair. As in, we do it for one, we do it for all. That is simply not something we're willing to do at this time. Take care.

Hello @Azendak123. My apologies for the inconvenience. This situation may result from various different reasons. Based on what I see, it may have been one of our proxy servers having issues or even being down altogether. Alternatively, it may have been a connection error on your side due to poor connection. Regardless, Silver is working just fine now and I see you have logged in since making this post. Am I right to assume you are no longer facing this issue?

I noticed you were able to trade it over. Since that is the case, I will go ahead and close this thread. If you have any other questions or concerns, feel free to create a new thread. Take care.

Hello, sorry for the delay. You currently do not possess any Bell that is required to catch the Legendary Beasts. You obtain this bell by completing the quest related to them. Here is a quest guide if you would like to use it. Since you do not have this bell, there is no way for you to have caught any of the Legendary Beasts. However, once you complete this part and obtain the bell, then you will be able to battle the guardian for your Suicune. Keep in mind that it will be guaranteed with three wins after obtaining the bell. If you have any questions or would like further clarification, please let me know.

Hello @Rafaelzera. My apologies for the late response. Honestly, this sounds more like a device issue rather than a game issue. But, I will do my best to assist you. Now, just to make sure, you have disabled the sound, not just reduced the volume, correct? Aside from that, can you walk me through what happens step-by-step?

Hello @Jocker25. Sorry for the late response. Your Excadrill has been restored and should be in the last slot of your PC. In the future, please use the Restore Pokémon Megathread or the #request-chat on the PRO Discord server. Take care.

Hello. Sorry for the delay The Go-Goggles have been added to your account. Please check and verify they are there.

Hello @Byuvyen. My apologies for the inconvenience. We are looking into the matter and will update you as we go. Thank you for your patience.

Hello @Nullmyndz. Sorry for the late response. Which account did you use to make the purchase and when did you make the purchase?

Welcome! Hope you’re enjoying the game. Best of luck with your goals.

You received an answer already. https://pokemonrevolution.net/forum/topic/269956-want-to-re-set-chest/ Creating more topics on the same subjects will be considered spam and will be subject to our forum moderation policy. Take care.

Hello again. just to update you if you haven’t seen the Discord announcement: the servers are online again and you are able to login. Once again, sorry for the inconvenience this may have caused. Take care.

Hello @Keponhak. The NPC that you are referring to will trade you a Macho Brace if you have none in your inventory and at least 18 real-days have passed since you last purchased one from them. According to our database, you currently have 1 Macho Brace in your inventory, so this is what is preventing you from purchasing another, assuming you also meet the other requirement. Please let me know if you have other questions.

Hello. Sorry for the inconvenience caused. As you've noticed, the servers have crashed. Rest assured, the Developers have been notified of the current server issues and are actively working on finding a solution. I understand it may be frustrating, but please be patient while we work to resolve this. Thank you for your understanding.

Hello @Infamousro. According to our database, this account has never owned Suicune. Are you sure this is the account you caught it in? Could it perhaps be a different account you caught it on and are simply misremembering?

Ok, I see. My mistake. Instead of mailing it, can you try trading it directly to your other account? You can open two clients and log into your two accounts and trade between them. Alternatively, you can find a friend to serve as a middle-man to trade it to you. If you do pick this route, be very careful with who does it and make sure to take screenshots of everything that will serve as proof.

Hello. My apologies for the inconveniences you have experienced. It is important for us that all players can have fun and enjoy the game without crashing. With that being said, crashes are a part of every game and we can never fully be rid of them. After the December update, it is no secret that the game was very laggy and was crashing often, that has since been remedied, but nonetheless, sometimes it will still happen. Unfortunately, this is something that we don't have full control over. Ever since the update, our Dev team has been working tirelessly to find out the source of the issues and resolve them. Luckily, they managed to fix most of the issues, but some players are still reporting they are facing issues. Rest assured, I will let the Devs know that you are having these problems as well. Additionally, the auto-move bug is also something the Dev team are aware of. I can't give you an exact date or even a timeframe of when it will be fixed, but the Dev team does know about it. If you have any further questions, please let me know.

Hello. The 30 day MS medallion should be mailable. Are you sure you are filling out the mail correctly? If you cannot mail it, can you please provide a screenshot of the error you receive when trying to do so?

Hello. We are looking into your issue. Thank you for your patience.

Hello. Due to the closeness surrounding your situation, we were willing to restore the Manaphy. This was prior to you re-catching your Manaphy. You put in the request to restore it and then recaught it yourself and then restored the IVs on it. Since you chose to take the path of recovering it yourself, we cannot offer anything to you. With that being said, I’ll go ahead and close this thread. Take care.