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Posts
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Everything posted by Epithet
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Hello @Chifuyus. Can you tell me with which account you are having this issue with?
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Forgot to get the free Leftovers from SS Anne
Epithet replied to Drogozz's topic in Resolved General Support
Hello @Drogozz. My apologies for the late response. After obtaining HM01-Cut from the captain of the S.S. Anne and exiting the ship, you can no longer re-enter the ship. So, unfortunately, you cannot go back and get the items you missed. However, you can obtain the Leftovers item in other ways; such as: Found in Dig Spots Held by wild Munchlax Held by wild Snorlax Potential reward from Gamers Pewdie and Diepy boss Potential reward from Prehax boss Potential reward from Thor boss Let me know if you have further questions.- 1 reply
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Help with purchase of lv up service
Epithet replied to Theophidom's topic in Resolved General Support
Hello @Theophidom. The player you traded with is Reiempadarj. If you have trouble contacting this player after a reasonable amount of time for the service to be completed has passed, please use our Report Center and a Trade Moderator will assist you. Please be more careful in the future. Will you require any further assistance? -
i can't start kyurem quest and i can't understand why!
Epithet replied to Medu5a's topic in General Bugs
Hello @Medu5a. My apologies for the inconvenience. What exactly is the problem here? Are you not allowed to continue surfing? If that’s the case, please speak with Sailor Johnny first, then try surfing again. If that’s not the case and you can’t continue for a different reason, please let me know. -
Hello all, Please try running your client as an Admin.
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No need for the attitude. Nowhere in your post does it mention running the client as Admin. Please try that.
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The servers were under scheduled maintenance at the time of your post. The maintenance has since ended and the servers are back online. Consider joining the PRO Discord server to be informed of any future scheduled maintenance, server restarts, quick fixes, server status, and more. If you are facing issues with the client, please try running it with Admin privileges.
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Hello @Squallff8 Please try running your client with Admin privileges. If that does not fix the issue, please delete all your PRO files and redownload the game.
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Hello, Please try running your client with Admin privileges. If that does not fix the issue, please delete all your PRO files and redownload the game.
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No puedo entrar en al cueva de Celestic Town
Epithet replied to Collulax's topic in Resolved General Support
Puedes entrar a la cueva ahora? Si puedes, entra y continúa como normal. Si todavía no puedes, déjame saber. -
I need information about a rule of the game
Epithet replied to Raikaisa665's topic in Resolved General Support
If such an account exists, then you are not allowed to create a new one, as that accounts counts towards the limit. Here is an excerpt from Game Rule #2 If you'd like to confirm if you have an old account or not, please make a new post in General Complaints with any email you think may be connected to an account. The General Complaints section is a private section where only yourself and Staff can see it, therefore your information is protected. -
Hello @Squallff8. My apologies for the inconvenience. Clefable is unable to learn Cosmic Power from the move relearner because it does not learn Cosmic Power via level-up. The Move Relearner only offers moves a Pokémon can learn through leveling up. However, you can teach your Clefable Cosmic Power through the use of the Pre-Evolution tutor inside any Daycare at the cost of 10k. This NPC, as the name implies, teaches your Pokémon moves that only its pre-evolution could learn and since Clefairy is able to learn Cosmic Power through level up, then this tutor will teach Clefable Cosmic Power. To unlock the Daycares, you'll need to defeat Naero boss within Cerulean Cave in any difficulty, and to gain access to Cerulean Cave, check out this guide. Let me know if you have further questions.
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I need information about a rule of the game
Epithet replied to Raikaisa665's topic in Resolved General Support
Hello, Each account is identifiable by its unique username. Each account has 2 characters, one on each server. You are allowed to trade between any of your accounts. You don't have to do anything to make it known the accounts are yours; Staff has methods of finding out. Do you have any more questions regarding this particular rule? -
Please share a screenshot of the Bell Tower basement and of the locations the Legendary Beasts were(the places I mentioned earlier).
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Locked as resolved. If you have another question or concern, don't hesitate in creating a new thread. Take care.
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Glad to see you were able to continue with the quest. Since that is the case, this thread will be locked. If you have another question or issue, feel free to create a new thread. Take care.
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Ask your friend to do the process I mentioned step by step. You being “pretty sure” they did is not good enough.
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No puedo entrar en al cueva de Celestic Town
Epithet replied to Collulax's topic in Resolved General Support
Puedes hablar con la señora una vez más? -
Hello @Phuongismylife. My apologies for the inconvenience. Please try closing your client, relaunching it, then use a Mysterious Candy while in Route 217 or in the Low Tide rooms.
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No puedo entrar en al cueva de Celestic Town
Epithet replied to Collulax's topic in Resolved General Support
Hola @Collulax. Puedes hablar con la señora que esta justo en frente de la entrada de la cueva? Si después de hablar con ella, todavía no puedes entrar a la cueva, déjame saber. -
May have been Magic Coat that you saw. Regardless, glad to see your Blastoise was able to learn it. Since your issue was solved, I'll close this thread. If you have another question or issue, feel free to create a new thread. Take care.
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Hello @Garceus. My apologies for the late response. To begin with, we do not reset quest progress, so I'll have to deny that request. Secondly, can you tell me which Pokémon you deleted that need to be recovered?
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Hello @Kaibaxyugi69. My apologies for the inconvenience. You cannot create a Silver- or Gold-only account. Each account has a character on both servers. Now, can you share a screenshot of the error you receive when trying to log in?
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Hello @Naqha2520. My apologies for the inconvenience. Can you tell me if you’ve made the legendary beasts flee from Bell Tower(the room right above you in the picture)? Also, have you encountered the legendary beasts in their respective locations? For reference, Entei is found in Johto Safari Mountain Zone. Raikou is found in Mt. Silver 3F. Suicune is found in Tohjo Falls.
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Hello @Sanjitheprince. My apologies for the inconvenience you have experienced. Due to the heavy workload of our Game Masters—the team in charge of name changes—name change requests can take a bit of time to be processed. Your request will be processed in due time. Please be patient.