New Trade Zone
Trade Zone is now live
Use the new Trade Zone for auctions and instant-price trades so Pokemon and item offers are easy to find.
Everything posted by Epithet
-
Help.
Hello @Boo347. Apologies for the late response. As Norex mentioned above, you will need to be the champion of Sinnoh before being able to access Birth Island. Luckily, your Mysterious Ticket will not expire, so you can redeem it once you have completed Sinnoh. If you have anymore questions or if something is unclear, please let me know.
-
Lost heracrossite suddenly
Hello @dragonite999. Apologies for the late response. It looks like you and your friend Mrsam99 both have x1 Heracronite in your inventory. However, only you have the Beedrillite. But without any proof that your friend was supposed to receive Beedrillite, we cannot take any action. If you have anymore questions or if something is unclear, please let me know.
-
Psychic Marina didnt reroll
Hello @Kakosp. Apologies for the late response. Can you explain your issue a bit more? Did you have rerolls and were not given the option to reroll? If so, can you provide any evidence of that? What exactly is it that you wish for us to check?
-
Server transfer bug
I have forwarded your problem to the Developers again.
-
where is wq
It began around 3 hours ago. World Quests are announced in the PRO Discord server and with an in-game system message.
-
SUPPORT SAFARI
Since no further assistance can be done, this thread will be locked, Feel free to make another thread if you have another question or issue.
-
a friend cannot enter to PRO
Locked as resolved. If you have another question or issue, don't hesitate to make another thread.
-
Serious error with Argentine company.
Hello @CuarTeLoff. Apologies for the late response. Unfortunately, there is not much we can do here. It is a problem simply out of our hands. The only advice we can provide is to use a VPN or to perhaps change internet providers. I apologize for not being able to assist you further. If you have anymore questions, please let me know.
-
WHY LICKITUNG DONT LEARN "BLOCK" ??
Hello @Luckymarki. Apologies for the inconvenience. As Iceflake mentioned, only Lickilicky is able to learn Block via tutor. Such a tutor has not been added into PRO yet, so Lickilicky cannot learn Block at this time. You can make a suggestion for a move tutor for Block to be added. If you have anymore questions or issues, please let me know.
-
Server transfer bug
The issue should already be fixed. You will have to transfer yourself. If you cannot, please send a screenshot of what it says.
-
I couldn't pick my first pokemon, pls help
@Aceleraco, @BigC695, @Hefes11, @Roll12. Apologies for the delay. With the version rollback, you should now be able to select a starter. Sorry for the inconvenience. If you have anymore questions, please let me know.
-
(GOLD) Did not get my pvp coin rewards for ending #2 on gold ladder
Hello @Esix. Apologies for the inconvenience. Your issue seems to be a Dev related issue and has already been forwarded to them. However, due to the recent updates, the Devs are very busy. It may take some time for there to be a fix to your issue. In the meantime, we ask for your patience and understanding.
-
I couldn't pick my first pokemon, pls help
Hello @Aceleraco. Apologies for the inconvenience. Your issue has been forwarded to the responsible parties in hopes of a quick solution. Once there is an answer, I will update you. In the meantime, we ask for your patience and understanding.
-
SUPPORT SAFARI
Unfortunately, that is the case. I must apologize for not being able to assist you further, but there is nothing we can do.
-
SUPPORT SAFARI
Hello @TheRecklesss17. Apologies for the inconvenience. Unfortunately, we cannot compensate your 3 hours lost. However, the servers are back online, so you can continue to use it now. Keep in mind that there may be a lot of server crashes and bugs. We apologize for that and for anything lost to the crashes.
-
Server transfer bug
Hello @NAARUTO. Apologies for the delay. Your issue should now be fixed and you should be able to transfer. Just a little note: you will not be able to login until you transfer. If you have any other questions, please let me know.
-
Forums account of my alt( resolved now )
Locked as resolved. If you have another question or issue, don't hesitate to make another thread.
-
Can I get something I sent in the mail to my partner returned to me?
Hello @UnionJess. Reversing the mail is indeed possible. However, reaching the 4th badge on your partner's account may be faster than waiting for the mail to be reversed. Nevertheless, I will forward this to the responsible parties to see if it can be reversed. Once it has been done, I will update you.
-
Mount Missing
Locked as resolved. If you have another question or issue, don’t hesitate to make another thread.
-
Server transfer bug
Hello @NAARUTO. Apologies for the inconvenience. I will forward it to one of the Developers in hopes for a solution. In the meantime, we ask for your patience and understanding.
-
Login issue
Glad to see that. I will now lock this thread. If you have any other question or issue, don't hesitate to make another thread.
-
Login issue
Hello @Vastusharma. Apologies for the late response. Can you try resetting your password here? Make sure it only contains letters and numbers. Special characters can prevent you from logging in. Hopefully this fixes your issue. If not, please let me know.
-
shaymin
Hello @istukashio. Apologies for the inconvenience. Thank you for taking time to report this. I can confirm that both Shaymin and Shaymin-Sky are unable to learn Protect through TM. This issue has been forwarded to the responsible parties in hopes of a quick solution. In the meantime, we ask for your patience and understanding.
-
Need help
Hello @Ahir. The hint is pointing towards Snowpoint City. Try checking there and see if you can find the Alakazam.
-
My name isn't registered ingame
Hello @Gatso. Apologies for the inconvenience. Are you still experiencing this issue? If so, I will forward it to the Developers in hopes of a quick solution.
