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Everything posted by Epithet
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Locked as resolved.
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Cant get to Sunyshore city through lake valor.
Epithet replied to Bazitoe's topic in General Support
Hello @Bazitoe. Apologies for the delay. It appears you are yet to defeat Giratina in the Distortion World. If you are unsure how to reach there, this guide will help you. As for how to defeat Giratina, there are two popular methods. You can use strong Pokémon that know Sucker Punch to outpace and strike Giratina or use any Pokémon that has the Sturdy ability and use the move Toxic, such as Geodude or Onix, to whittle away at Giratina's health. If you have anymore questions, please let me know. -
Hello @Dhiru. Apologies for the late response. Thank you for reporting this. It has been forwarded to our Content Scripters.
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Hello @Vec03. As Norex mentioned, try resetting your password with this link. Make sure it only contains letters and numbers, as special characters can prevent you from logging in. If you have any more questions, please let me know.
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Hello @TheTakenKing. Apologies for the inconvenience. Are you positive you unselected the "Allow Controller" setting and clicked "OK" after? The image below is how it should look like. Alternatively, if you have a controller plugged in, simply unplugging it should fix your issue.
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Hello @GoldenP1kachu. Apologies for the late response. First off, thank you for taking time to make this report. However, we were not able to reproduce what you experienced, so cannot confirm that Trace is bugged. If you encounter this problem again and can provide evidence of it, we will investigate further. As you may know, we cannot offer to change the ability of your Froakie. Though this may be a disappointing answer, please try to understand.
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Hello @Hisoka007. Apologies for the late response. There are no issues with the spawns. Dozens of Bulbasaurs and Mawile were caught on the day you posted this. We can only attribute your experience to luck. It may be hard to believe, but that is simply the case.
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Hello @Daunzo. Apologies for the late response. It appears to simply be lag. In which case, we cannot assist you. If you can provide us with more details surrounding what you're experiencing, we can investigate. But, at this time, we can only conclude it is lag. If you have any more questions, please let me know.
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Hello @RavenMan. Apologies for the late response. Thank you for taking time to make this report. There were several Feebas caught in that timeframe on both servers. In Johto Safari Wet Zone, Feebas is the highest tiered Pokémon in the water, at tier 8. Not only that, but there are three tier 1 spawns and two tier 2 spawns. These spawns, and the rest of them, can make Feebas extremely rare. Although it may feel like you never encounter them, there is no bug with the spawns. If you have anymore questions, please let me know.
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Hello @Salmonsmuggler. Apologies for the late response. Is there any particular reason why you wish to remove your membership status?
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Glad to hear that. Since your issue has been resolved, this thread will be locked. Should you have future questions or problems, don't hesitate to make another thread.
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Cant get to Sunyshore city through lake valor.
Epithet replied to Bazitoe's topic in General Support
Hello @Bazitoe. Apologies for the late response. It looks like you have the 7th Sinnoh badge. Can you go to Lake Acuity and see if Barry is there? Here is a full guide to the Sinnoh region, if you need it. -
Hello @LegendKanra. Apologies for the late response. The player you are looking for Prince23. Please be more cautious in the future.
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Hello @UnrulliTTV. Apologies for the delay. The following items have been placed in the inventory of the account UnrulliTTV on the Silver server: 1x Mimikyu Outfit 1x Devil Ears 1x Red Clothes 1x Ultra Ball 83x Pokeball 1x Great Ball 1x Swampert Mount 1x S Luxray Mount 1x Battering Ram 1x Tree Axe 1x Shovel Can you reply with a confirmation that you received the items? If there are any more questions that you have, please let me know.
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Ridiculous crash while fighting suicune at birth island
Epithet replied to Dimitrisarv's topic in General Support
We completely understand the frustrations players are going through at this time. It is hard for all of us. Yes, we have recommended not to do anything that could be lost to a crash a few times already. Though this may not stop everyone from doing things, since they want to play the game, which is completely understandable. We will try our best to compensate and help players that experience losses during these times, but this particular occurrence is out of our control. World Quests, free safari's, etc., are given out as compensation to players. It may be frustrating to play through these crashes, but we need them up to find the issue that makes them crash. Fortunately, you do have a chance at having Suicune spawn again on Birth Island. -
Hello @GMerlin. Apologies for the late response. I'm having trouble fully understand the situation. Please let me know if I have this correct: -You logged out with your main account while in Pastoria City -You logged in with your second account then logged out -You logged back into your main account and it was in Cianwood City -You relogged with your main account and found yourself back in Pastoria City
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Hello @Rhetthill007. Apologies for the late response. According to our Content Scripters, there is nothing out of place. In addition to submitting a Ditto and getting the voucher, you will need to pay 40k pokedollars in order to get the Bicycle. Can you try obtaining 40k and then purchasing the Bike?
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Hello @ReborniKing. Apologies for the inconvenience. First off, thank you for reporting this. It has now been fixed. If you have anymore questions, please let me know.
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Species clause on ranked pvp when there are no repeated pokemon
Epithet replied to Naycold420's topic in General Support
Hello @Naycold420. Apologies for the inconvenience. First off, thank you for reporting this. It has now been fixed. If you have anymore questions, please let me know. -
Ridiculous crash while fighting suicune at birth island
Epithet replied to Dimitrisarv's topic in General Support
Hello @dimitrisarv. Apologies for the late response. Unfortunately, we cannot restore your Suicune or Mysterious Ticket. As we have announced several times, the servers are experiencing connection issues and we do not recommend doing anything that could be lost to a crash. Furthermore, it would be unfair to previous players whose requests were denied. However, there are sure to be future World Quests where you can obtain more Mysterious Tickets and get another chance at capturing a Legendary Pokémon. Though this may be disappointing, please try to understand. -
Hello @Sbaerna. Apologies for the extreme delay. One Mysterious Ticket has been added to your inventory. If you have anymore questions, please let me know
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Hello @Hisoka007. Apologies for the extreme delay. One Mysterious Ticket has been added to your inventory. If you have anymore questions, please let me know.
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I’m not sure I understand your question. Can you explain it more?
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Hello @bennnnnnliu. Apologies for the delay. There was a bug relating to the quest, which has now been fixed. Spiritomb should have reappeared and you should be able to continue your quest. If you have any more questions, please let me know.
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Hello @Weaselbjones. Apologies for the inconvenience. Unfortunately, we will have to deny your request. As we have announced several times, the servers are experiencing connection issues and we do not recommend doing anything that could be lost to a crash. Furthermore, it would be unfair to previous users whose requests were denied. It is a very unfortunate situation, but please try to understand.