Adiuvo

Hello @Technoboy10000, Is this regarding your other account? I see the Salamencite showing up currently in your inventory, can you please double check for me?

Excellent, glad to hear it. I will now close this thread as the matter has been resolved. If you need any help in the future, please feel free to create a new thread. Have a great day!

Hello @Xtrapox, Im sorry to hear about your difficulties in accessing Trainers Valley. Upon looking up your profile, I see you currently have 118 Caught Data for the Kanto region (Gen 1), just 2 short of the required 120. I believe once you catch 2 more of the uncaught Gen 1 dex, you should then be eligible for Trainers Valley.

Glad to hear it. I will now close this thread as the matter has been resolved. If you need any help in the future, please feel free to create a new thread. Have a great day!

Hello @Onill, Apologies for the delayed response. I suspect the issues you were encountering were due to the client updates, which I believe have been solved. I see you have played quite a bit since your post, can you please confirm you are no longer having problems?

Hello @Chusikrts, Apologies for the delayed response. I see you have logged in quite a bit in the last 2 weeks, can I interpret that you are now able to play on your phone without the crashing?

Hello @Vangogsan, Apologies for the delayed response. Since the update, I now see the spawn has been corrected in the Pokedex. Can you now see route 28 on the list in game as well?

Glad you were able to get it solved If you need any help in the future, please feel free to create a new thread. Have a great day!

Hello @Senpai93, The staff has recently released corrections which should fix this issue. Please download the newest version of the client, which can be found here Please let me know if it solves your issue

Hello @Vegetarox, The staff has recently released corrections which should fix this issue. Please download the newest version of the client, which can be found here Please let me know if it solves your issue

Hello @Ghibas, The staff has recently released corrections which should fix this issue. Please download the newest version of the client, which can be found here Please let me know if it solves your issue

As there have been recent logins but no reply, I will assume the matter has been resolved and will close this thread. If you need any help in the future, please feel free to create a new thread. Have a great day!

Hello again @Darkiler, Server transfer is now available again from your dashboard. Have a great day!

Great to hear guys I will now close this thread as the matter has been resolved. If you need any help in the future, please feel free to create a new thread. Have a great day!

Hello @Gralak21, I'm sorry about the server issues you've been experiencing. I understand your feelings, as we are all being affected by this issue. In this case, the problem is that our Proxies are currently under a DDoS attack. We don't know why that's the case, if its from a larger attack or a directed one specifically aimed at PRO. Normally if a proxy is having an issue, the server can switch to one of the others without the player disconnecting, but in this case, all proxies were experiencing issues. We ordered and have finally received additional proxies for our servers, which are now up. We hope these additional proxies will improve the servers and reduce the disconnects. Hopefully we'll see an end to these attacks soon so we can get back to enjoying the game we love.

There is an optional fix for it, which requires a new download of the client. This seems to fix the issue for most players, not sure if it has for all players. You guys are welcome to give it a try.

Thanks for letting me know, thats great to hear. I will now close this thread as the matter has been resolved. If you need any help in the future, please feel free to create a new thread. Have a great day!

Thats great to hear! I will now close this thread as the matter has been resolved. If you need any help in the future, please feel free to create a new thread. Have a great day!

Hello @Psylencer, Im sorry to hear about your friends issues. We've released a new update for the game which should address performance issues related to high memory usage. Please have them update their game and see if they are to play normally.

Hello @Myydrion and @Paolo27, I'm sorry you're encountering the issue with the battle moves description. This bug has been made aware to developers and a solution is being worked on. I do not have a timeline for this. Once a fix is ready, I'll make sure to notify you both.

Hello @Senpai93, I'm sorry you're encountering an issue with the battle moves description. This bug has been made aware to developers and a solution is being worked on. I do not have a timeline for this. Once a fix is ready, I'll make sure to notify you.

Hello @Vegetarox, I'm sorry you're encountering an issue with the battle moves description. This bug has been made aware to developers and a solution is being worked on. I do not have a timeline for this. Once a fix is ready, I'll make sure to notify you.

Hello @Ghibas, I'm sorry you're encountering an issue with the battle moves description. This bug has been made aware to developers and a solution is being worked on. I do not have a timeline for this. Once a fix is ready, I'll make sure to notify you.

Im glad to hear the RAM issue was resolved and you're able to play agian. The move description bug was made aware as well, but a fix is not yet ready and didn't make this patch. I'll let you know when an update for it is available

Hello @Leofazenaro, I'm sorry you're having issues transferring the Latios mount. To confirm, you are unable to trade the mount to the other account? Can you trade other items?