Ayroo

Thank you for the additional information, The CS team has been alerted, please be patient while this is sorted out! I am very sorry for the inconvenience! I'll respond to this thread as soon as I have any updates.

Hey, Sorry about the late response, thank you for your patience! While you can have more than 1 client open at a time, it is strictly against PRO's rules to use any one input to manipulate more than 1 account at the same time. For example: Against the rules: You pull up 2 clients, log in, and when you press the key A it moves all accounts at the same time. Allowed: You pull up 2 clients, log in, and click between them to play, moving/operating one account at a time. In addition, this is a good time to point out a broad rule this pertains to: Rule 5. Using any kind of unauthorised software, hacking or editing the PRO game/ client is prohibited. Unauthorised software includes: Any kind of automated software. (Bots, Macro). Software which injects into PRO's files to give unfair advantages. (Speed hacking). External software that gives unfair advantages, which is not endorsed by PRO Do you have any questions you'd like me to help clarify about this or any other rule in PRO? Now is the best time to ask!

Hey, Can you tell me more about the missing items? When did you notice they were missing? Do you remember doing any mini games/dungeons/quests that temporarily removed items (especially but not limited to the items you know you are missing)?

Hey, I'll go ahead and close this thread now. Ayroo

Hey! Just checking to see if you want to continue pursuing your request?

Hey, Due to inactivity, I'll now close this thread. If you would like to pursue this further, please make another thread! Ayroo

Oh I'm really happy I was able to help out! I'll close this thread now but please have a wonderful day! Ayroo

Hey, Please exit and re-enter the map where you accidentally killed the catchable Kyurem!

Unfortunately no, I'm really really sorry! I apologize immensely but ultimately a restoration after 6 months is out of the question. Since you don't have any more questions, I'll go ahead and close this thread. I sincerely hope you have a wonderful remainder of the month, Ayroo

Hey, You will need atleast 120 caught data specifically from Kanto (Gen 1) to access Love Island! You have fulfilled the evo data requirement! Attain the required caught data and you'll be all set to go!

Unfortunately, we are unable to restore this pokemon. The reason is that this pokemon was released too long ago, and so we are unable to comply with your request. I'm really sorry! Many people end up releasing pokemon that they later regret losing, and it's unfortunately also happened to me in the past! What I've done is I use my alt accounts now to store things just in case they might be fun to use/useful in the future. Is there any thing else I might be able to help you with, or any other question you have before I close the thread?

How did you "accidentally" submit this miltank and what made you make this post 6 months after you did so?

I'll close this thread for inactivity, but please make another if you have any questions or problems. Ayroo

Hey, Your Christmas Crobat has been restored and your PvE coins have been adjusted accordingly! I'll go ahead and lock this thread now, but please make another if you ever have a question or need any more assistance! Have a happy February, Ayroo

Hey, After researching the issue and testing mounts on my end, it appears that at this moment it is not possible to obtain these two particular mega shadow mounts. Very odd since the previews are, of course, right there to look at... Very sorry about that! Is there anything else I can help you with?

Thank goodness! I'll close your thread now, but please make another if you have another question or encounter another issue. Ayroo

Hey, I've moved your topic here while I investigate! Thank you!

Hey, The S Mewtwo Mount can be purchased from the PvP coin shop for 2500 coins! The option is in the Prestige Mounts section of the npc. Please let me know if you can find it alright, or if I can help you with anything else!

Hey Daw, Thank you for your post! The dev team has been made aware of the issue, shared with you by many other players, and they are currently working on a fix that will be part of an upcoming update. In the meantime, please bear with us and be patient as the dev team finishes their final touches in the upcoming patch fix. Has this bug caused you any trouble you have been unable to temporarily fix with a restart?

Oh that's awesome, I'm really happy haha Have a great one and a happy new year, I'll close your thread now! Ayroo

Hey, I just wanted to let you know that I am investigating the issue, and I will get back to you ASAP! In the mean time, can you please try going down from the Lilycove City pokecenter and entering the dockhouse? Inside, please check if there is an Alakazam to speak to on the right side inside. If there is, please speak to it!

Thank you! I apologize, but the restoration of your Zubat will take longer than usual due to unrelated issues, sorry about that but please be patient and I will update you here when the restoration is done!

Hey, I'm sorry to hear that! Don't worry about it, we can absolutely restore your Xmas Crobat. I'll update you here when your request is fulfilled, but feel free to continue playing in the meantime!

That's great! I'll close this thread now, happy new years! Ayroo

Hey, Can you please faint your Squirtle in battle and then try leveling it up again. If you end up at level 100 and it is still a Squirtle, try once again to faint it and then purchase and use an item called Mysterious Candy on it! You can buy this candy at any of the big marts across PRO - the marts in Celadon City, Goldenrod City, Lilycove City, and Veilstone City all have them!