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Everything posted by Hallowglow
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unresolved excidently bought twice lime diva dress..
Hallowglow replied to Cyrom's topic in Resolved General Support
Hello!! You are welcome! If you need anything else you can make a new post! Have a nice day! -
Hello @Mozambi! I'm sorry for the inconvenience. Thank you for letting us know about it so we can take care of it. This issue has been reported to Devs. However a solution may take sometimes because there may be higher priority items. We understand that it may be frustrating to not be able to see the animation, but please be patient while we look into it. Have a nice day!
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Hello again, can you try using a VPN? It has, in many cases, solved this issue for some players.
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Hello!! I'm sorry for the inconvenience and the late respond. There could be many factors interfering with your login. Are you using the most updated client version? If you don't have it you have to delete your current folder and re-download here. You can also use windows storage cleaner, or clean cache in android version. Please, let me know if you were able to play. Regards.
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Hello @Atomsk4212! Sorry for the inconvenience. Make sure you have the most updated client version, if you don't have it, you have to delete your current PRO folder and re-download it. You can also use windows storage cleaner, There could be many factors that interfere with logging in. Sometimes it take 2-3min to log in, so you have to wait a bit to connect. Please, try this options and let me know if you were able to log in.
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Accidentally submitted my epic Sableye to Gem collector
Hallowglow replied to Antonyvuong's topic in Resolved General Support
Hello! Do you remember Nature or ability? -
unresolved excidently bought twice lime diva dress..
Hallowglow replied to Cyrom's topic in Resolved General Support
Hello!! Both dresses were removed and 400 coins was refunded. Lime diva dress cost 200 per dress. Regards! -
Accidentally submitted my epic Sableye to Gem collector
Hallowglow replied to Antonyvuong's topic in Resolved General Support
Hello again! Could you give me a description of the Sableye you want back? Nature, ability, EV, IV, moveset. Everything you can remember, please. -
Accidentally submitted my epic Sableye to Gem collector
Hallowglow replied to Antonyvuong's topic in Resolved General Support
Hello! Thank you! Now I need you to be patience. Thanks for understanding, have a great night! -
unresolved excidently bought twice lime diva dress..
Hallowglow replied to Cyrom's topic in Resolved General Support
Hello!! @Cyrom! I'm sorry for the inconvenience. I need some clarifications. Do you want both dress refunded or just one? We can't swap one for another, because there may be misunderstandings. -
Accidentally submitted my epic Sableye to Gem collector
Hallowglow replied to Antonyvuong's topic in Resolved General Support
Hello!! I apologize for being repetitive and all the inconvenience, but I need the chat screen shot, can you please do it again and show me the release in chat? -
Accidentally submitted my epic Sableye to Gem collector
Hallowglow replied to Antonyvuong's topic in Resolved General Support
Hello! I need the chat screen shot that shows the message "System: Released Sableye lvl:... ID:....." Please -
Accidentally submitted my epic Sableye to Gem collector
Hallowglow replied to Antonyvuong's topic in Resolved General Support
Hello @Antonyvuong! First of all, yes, we can solve this, but it will take some time, so please, be patient Can you please catch a new Sableye and release it? And show me here that you did. Have a nice day! -
You are welcome!! Have a grate day !
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Welcome @Scylvester!! I hope you enjoy the journey! If you need anything we are here to help you! I wish you the best luck hunting! Have a lot of fun!!!
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Hello @Pyroceis! Sorry for the inconvenience. Did you download android version or windows? You can download the game here. You need the Android version for AYN Thor. To configure buttons in PRO: Before you log in game there's the Options button (on the right corner, above Quit button) You have to go to "Key Binding" and using the touchscreen choose the button you want to configure, you'll see a message "Press a KEY to Assign. (Escape to cancel) (If you cancel there's no button to do that action so you have to choose it again) Please let me know if you need anything else!
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Hello @Dentisthkb!! The repels are to avoid Pokemon below the level of your lead. In this case your first Pokemon in the party is level 8, in Mt. Moon 1F lowest level is 14 and maximum it's 16, so you are going to need to level up Natu or change your lead (to any Pokemon 16 or higher). If you are trying the repel trick to find a specific Pokemon here's a list. There's no repel trick in Mt. Moon 1F You can buy Max repel in any department store (Celadon, Goldenrod, Lilycove and Veilstone) interacting with Bonny, she will sell you 400 Max Repels for 250,000. Or you can buy it in every shop, (Repel = P350 ea; Super repel = P500ea; Max Repel = P700ea) Have a grate day! Regards!
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Hello ! I'm sorry for the inconvenience. These issues should have been fixed with the latest update. But if you still have problems and your internet connection is stable, please let me know. Have a nice day!
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You are welcome! Have a nice day!
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Check again, please, that is exactly the same e-mail in dashboard. Also, did you double click on "here" to resend?
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Hello @Xxxdragonxp!! First of all, can you check if it's your correct E-mail in Dashboard? It's in "My account" on the left side. (Make sure it's @gmail or @outlook) If there's an e-mail you lost, or no longer use, and you need to change it you have to make a new post in [ 2FA ] - EMAIL RECOVER ASSISTANCE.
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Hello @Mozambi! I’m sorry for the inconvenience, but we can’t give you +18 of PvP rating, it will be unfair to any other players. I wish you the best of luck playing PvP and hope you get +300 again! If you need anything else, feel free to make a new post! Regards!
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You are welcome! If you need anything else you can make a new post! Good luck and have a nice day!
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Hello! @Sleepingoreo! As Godpriyangshu said, you need 120 pokémon from Generation 1 catched to get acces to Love Island, and 38 evolution (from any generation). Keep in mind that you must complete a quest to unlock Love Island. You can complete your Kanto Pokédex hunting the Pokémon you need (Squirtle - In Vermilion City - Surf - Level: 13-18 // Pidgeotto - Route 12 - Land - Level: 32-34, etc), you can also buy a dex-service (1 minute lend it's enought), and you can evolve the pokémon if you haven't already. (If you evolve the same poke twise it won't count as two evolutions in the Pokédex). Feel free to make a new post if you need anything else! Greetins. Have a greate day!