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Xylos

Former Staff
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Posts posted by Xylos

  1. Although they updated most legendary quest a new probability of evolution could be ava. such as mega stones?

     

    Hey[uSER=1834051] n9ne1987,[/uSER]

     

    Mega Pokémon are planned to be implemented but the is currently no ETA. It still needs a while. You can always stay up to date by checking our Update Log form time to time. There are also no plans yet how to get the Mega Stones etc.

     

    Regards Xylos

  2. hey i cant battle with pokemon on my android phone,how to fix?

     

    Hey[uSER=548649] trungneo,[/uSER]

     

    Im sorry for this inconvenience.

    Please download PRO again to get the newest version of it, make sure to delete all previous PRO versions before you start the download. You can find the newest downloads at our Download Page.

     

    Let me know if it works. ^^

     

    Regards Xylos

  3. Hallo heute ist der 13.7.2018 ich wollte mal fragen wann roots edition wieder auf Android funktioniert MFG

     

    Es sollte jetzt gehen, du kannst dir die aktuelle Version von PRO in unseren Downloads herunterladen. Stell sicher, dass du alle alten Versionen löschst, bevor du die aktuelle Version herunterlädst. Wir halten euch immer auf dem laufenden in unseren Update logs und auf unserem Discord Server.

     

    The Android version should work now, you can download the newest version at our Download site. Make sure to delete all previous PRO versions before you download the newest version of PRO. We keep you up to date at our Update Logs and our Discord server.

     

    Jo wie es oben schon steht gibt es hier eig auch deutschen Support

     

    Um auf die Initialfrage zurückzukommen, es ist im Prinzip genau wie[uSER=1376782] Kingpin19[/uSER] es beschrieben hat. Es gibt keinen direkten deutschen Support, anderssprachige Website Versionen sind geplant und werden auch bald online kommen, was aber nichts an der Hauptsprache ändert, welche immer English bleiben wird, genauso wie im Spiel.

     

    Ihr könnt mich immer gerne kontaktieren falls ihr mit der englischen Sprache nicht so zurecht kommt, hier im Forum via PM oder in Discord. Mein Discord tag ist: Xylos#3166

     

    To answer the original question, like @Kingpin19 already mentioned, there is not really a german support, a multilanguage website is planned and will come online soon however, main language will remain english.

     

     

    Since all questions are answered, I will lock this topic now.

    Have a nice day! ^^

     

    Regards Xylos

  4. Hello I was wondering if the item lucky egg is in the game and working ?

    If yes then how do I optain said item

     

    Hey @MrMoonCar,

     

    the item Lucky Egg is not ingame and will never be aviable, the same with all items which affecting EXP, money or Pokémon spawns.

    Experience and Money-Making Items/Moves

    This includes the Exp. Share, Lucky Egg, Amulet Coin, Pay Day and anything of the like. These things won't be implemented as they may ruin the economy and ultimately make items easier to, which goes against PRO's goal of being an MMO. Additionally, Membership is also a reason why it's not added.

     

    I hope I could clarify that. I will lock this topic now as it is answered.

    Have a nice day. ^^

     

    Regards Xylos

  5. Hi,

    My Game is crashing every half hour, sometimes every 3 minutes.

    I dont know what the problem is. My graphic cards have the newest updates.

    It could be usefull if an admin please look over my error logs.

     

    Hey[uSER=2154825] Claaax,[/uSER]

     

    Im sorry for this inceonvenience.

    Please try following out of our issue thread, which is usually helping for general crash issues:

     

    Crash issues or other issues

     

    ▪︎ Win7 Guide

    ▪︎ Win10 Crash Fix

    ▪︎ Android Guide

    ▪︎ Mac Guide

    ▪︎ Linux/GNU Guide

     

    ▪︎ Cannot open PRO in Mac

     

     

    Other solution for crash (follow 3 steps)

    1. Unzip file without using WinRAR or 7zip

    2. Disable anti-virus program

    3. Restart computer

     

    Mac UnZip Programs Suggestions

    1. The Unarchiver

    2. WinZip5

    3. Keka

    4. BetterZiip

     

    Others solution:

    Update driver and reinstall Direct X

     

    Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you download the new client.

     

    In case it should not work, please send us your crash log. Let me know the outcome! :)

     

    Regards Xylos

  6. Hi i'm a player and i'm stuck in mt. Mortar upper cave i have no surf poke an i haven't escape rope i send the photo pls help me

     

    Hey [uSER=2127077]Michele99,[/uSER]

     

    Im sorry for inconvenience.

    Please tra following:

    Stuck

    ▪︎ Try Alt+Tab

    ▪︎ Use an Escape Rope

    ▪︎ Try battling another player and losing, this should bring you back to your last visited Pokecenter

    ▪︎ Try typing /ref into the chat bar, or clicking the refresh arrow on the bottom toolbar

    ▪︎ Log out, and then back in

    ▪︎ Close the whole client and start PRO again

    You can skip the steps you have already done.

    Let me know if it works.

     

    Regards Xylos

  7. Hello, i have started again to play this gem of a game and i am at the moment in johto at the beginning. now i have one little problem. There are only allowed pokemons from jotho atm until i get to a certain point of the region. But my problem ist now, I have 2 pokemons in my squad which come from kanto, from whatsoever and can not save them in my pc or else move them, so they are now in my squad on squares 1 and 2. these are 2 pokemons with lvl 4 and 5 ..... what can I do now, since I have not found a way to remove the two pokemons? greetings

     

    Hey[uSER=1116913] Borutal[/uSER],

     

    Im sorry for inconvenience.

    It is a bug which can appear when you merge your accounts while you havent finished your current region. When you name me your wrong placed Pokémon, I can move them to your PC box. :)

     

    Regards Xylos

  8. I lost my froakie the 12 july 2018 between 12h35 and 12h50 due to the server shutdown he was 31 atk, 31 speed 20,spattk, 9hp, i don't remember def and spdef but he was protean and naive so please can i get mine back pls.

     

    Hey[uSER=429346] BlackBarbare01,[/uSER]

     

    Im sorry for inconvenience.

    Unfortunately we can not refund any lost items, Pokémon, cooldowns or game progress at all. Please read following:

    Lost by crash issues (Including disconnections and rollbacks)

    Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a rollback. We are so sorry for your case, however, it will not have any action go further for your case.

    Like said, there is unfortunately nothing we can do in your case, sorry.

     

    Regards Xylos

  9. I read that Android users should be able to download since yesterday.. I still can't play. Is that problem resolved?

     

    Hey[uSER=1924940] Deo92,[/uSER]

     

    yes, the problem should be resolved. Make sure to delete all previous PRO versions before you download the newest version at our download page: https://pokemonrevolution.net/download.php (Aviable since yesterday)

     

    In case you have done that and still cant play, please try to re-download the file and let me know if it works.

     

    Regards Xylos

  10. Hi,

     

    I was wondering if there was a safe way to trade my Kadabra so I can evolve it into Alakazam.

    I've red that staff in game can help if I don't know anyone to trade with.

     

    Thanks

     

    Hey[uSER=2160088] Kropeczka13,[/uSER]

     

    in case you feel a bit unsafe by trading with random players, you can request the help of a staff member for a trade evolution, of course you can do that ingame but in case there is no staff member aviable at the moment, we have created this forum thread. Make sure to visit it. :)

    Otherwise do always a screenshot of the trade you have done, in case the traded user dont want to hand back the Pokémon for no reason, you can report him at our Report Center - Evidence needed!

     

    I hope I was able to help with that. I will lock this topic now as its answered. ^^

    Have a nice day!

     

    Regards Xylos

  11. Haciendo dig me salio un fosil amber de aerodactyl . fui al centro pokemon a curarme y me saco el servidor cuando logeo devuelta no la tenia entre los items .

     

    Hey[uSER=1246930] Plucas1[/uSER],

     

    Im sorry for the inconvenience.

    Unfortunately we can not refund any lost items, Pokémon, cooldowns or game progress at all. Please read following:

    Lost by crash issues (Including disconnections and rollbacks)

    Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a rollback. We are so sorry for your case, however, it will not have any action go further for your case.

     

    Like already said, there is unfortunately nothing we can do in your case.

     

    Regards Xylos

  12. Hey Admins,

     

    I was battling mega latias when the server crashed at approximately 9:40am PST. Is there any way I can get latias to respawn? Or get the quest reset?

     

    Thank you for your help!

    SIO2020

     

    Hey[uSER=1968890] SIO2020,[/uSER]

     

    it seems like you have the seen data of Mega Latias, which is enough to move forward regarding your current quest, Sorry for the EXP you lost, however I think that´s not the worst thing. ^^ Everything should be correct.

    In case you try to end the quest but something is not right, means you can not end the quest, let it us know in our Bug Resolution Center.

     

    But for now Im closing this topic as it seems everything is alright. Have a nice day! :)

     

    Regards Xylos

  13. Hi Xylos Thank you for your Attention...

     

    i Try this more not resolve my error.... my game not start, error with resolution appear.

     

    PS. my minimun of resolution is 800/600

     

    Hey,

     

    please try disabling your full-screen optimizations of the game. You can do that by clicking on the application, properties, selecting compatibility and mark the box that says 'Disable full screen optimizations', click okay and apply the change.

    [spoiler=Disabling fullscreen optimizations]sVMTVTF.png.8954ad6304ee6d6fcfb68d9be12dae1a.png

     

     

     

    If that doesn't resolve your issue, then you may try the following options:

    • Run the game in compatability mode

    • Update your Display/Graphical Drivers

    • Update your Windows Version (Particularly this one because it works on your Windows 10 PC and not your Windows 7)

    • Add an exception for the client in your Firewall and Antivirus

    • Clear out your Physical Memory or Ram to free up space

    • Terminate processes you don't need in the Task Manager

     

    Let me know if it helps.

     

    Regards Xylos

  14. i not can play in my android for cause of the CRASH... and in My Computer Have this error, how i can Resolve:ChikoritaWTF:

    Anyone Help Me Please .... have 3 days i'm not Playing...

    [ATTACH=full]28342[/ATTACH]

     

    Hey[uSER=2142760] Kaios2Carol,[/uSER]

     

    Im sorry for the inconvenience and the frequent updates and bug´s.

    However, a new phone version of PRO is out! Try it out, you can find the download links right here: https://pokemonrevolution.net/download.php

     

    Regarding your problem on your PC:

    ▪︎ Change your desktop screen resolution

    ▪︎ Launch your PRO game client

    ▪︎ Revert your resolution change back to your initial one

     

     

    Let me know if it works.

     

    Regards Xylos

  15. for Pokemon like Riachu in normal games he doesn't learn moves by level up after evolving from a Pikachu. Is it the same way in PokeOne?

     

    Hey[uSER=287863] 1ydal5Jacob,[/uSER]

     

    I have no idea if it is the same way in PokéOne as it is a complete different game and this forum is only for Pokémon Revolution Online. In PRO it is like in the normal games, it does not learn any move by level up if eolved to Raichu.

     

    To know how it is in PokéOne, you have to try to contact their support. Here is their Discord server: https://discord.gg/bNYRTFn

    This is all I can do for you, I hope it helps in some way.^^

     

    I hope you have a good day! :)

    Regards Xylos

  16. I recently merged my red account to silver and once i got on it told me that i couldnt login because it's the wrong username/password but its not because im able to log into gold server with the exact same account

     

    thank you

     

    - VelocityKinq

     

     

     

    psst. in game name if curious its: VelocityKinq

     

    Hey[uSER=1460967] VelocityKinq[/uSER],

     

    Im sorry for this inconveniece.

    Indeed, you have successfully merged your account. Take a look at this quote out of our merge issue FAQ:

    Q: I've already merged both my Red and Blue account but I'm still getting an "Invalid Password" error! What do I do?!

    A: If you have already merged your data for the Silver server and get an "Invalid Password" error when logging in, please go ahead and change your password here, ensuring that it is alphanumerical.

     

    Please try to change your password how mentioned. Let me know if it works. :)

     

    Kind regards Xylos

  17. unknown.png

    tbh, u guy just know do this kind of thing when people talk bad about u guy?

    don know talk back to prove that u guy not doing wrong?

     

    tbh, i wonder how u guy face problem in real life when someone talk bad about u guy or make u guy feel shame.

    u guy will will kill them directly or find a hole and hide in the hole like the mole?

     

    Hey[uSER=2166098] donatorlover,[/uSER]

     

    this is the General Support forum, a forum to help people who need some support in a general wise. Your topic just was moved in a proper sub forum as it does not fit in the General Support subject, we havent deleted it or edited it in any way.

     

    I hope I was able to clarify that.

    Have a nice day.

     

    Regards Xylos

     

     

     

    - Locked as answered -

  18. i have allready merged from red to silver and no longer see the option to merge or remerge.

     

    Thanks,

     

    and indeed, you have merged your account successfully and dont have your Pokémon on it while your progress is saved. This happened due a server clean-up. Is there anything special you like to have? Because this account didnt even had the first badge and has a very low game progress at all.

     

    Regards Xylos

  19. I am trying 2 days to connect with no success.... i have read your android issuess , are there any problems in pc platform too:ChikoritaWTF:

     

    Hey[uSER=759750] Sayra,[/uSER]

     

    Im sorry for inconvenience.

    Firstly no, there is no problem with the pc version, except some server crashes. You should not have any problems to play on your pc.

    Since you are trying it already for 2 days, may it possible that you havent updated your PRO version yet? In case you havent, you get following login message: Your Pro Version is out of date and should download the new one at our downloads. Make sure to delete all old versions first to avoid any problems. :)

     

    In case you already have downloaded the new version, is there something special happening when you try to connect to the server? Please try to describe what you see and what happends. Make sure to try to from again since the server was on maintenance for some time.

     

    Let me know the outcome. :)

    Regards Xylos

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