Xylos

Hello guys, it is exactly like @Tyano123 mentioned, to be able to play on the silver server you have to merge your Red and Blue profile first. All information regarding the merge can be found in this topic, also how to merge exactly. In case you should have any issues regarding the merge, take a look at this issue FAQ. Thanks to @Tyano123 for the answer! :) I will lock this this topic now as its answered. Regards Xylos

Hey [uSER=239809]viniciustd,[/uSER] dont worry, you account is not deleted but as you mentioned we have a Golden and a Silver server now. Blue and Red get merged into one server and are called Silver now, the Yellow server stays alone but is called Gold now. To be able to play on the Silver server you have to merge your Red and Blue data. Take a look at our merge FAQ, there is also explained how to merge exactly. In case you should have some issues, take a look at our merge issue FAQ. Now, as the question is answered, I will lock this topic. Kind regards Xylos

I will lock this topic not as it seems the issue is solved. Thanks to @CheefSweetLeef for the answer. :) I wish a good day! - Locked -

Hey @AizenSousuke, to be able to fight a syncable Pokémon you need 5 Reward point not Game Coins. To get Game Coins you have to use the Slot Machines which may give you some coins as reward. For more information take a look at this topic. I will lock this topic now as the issue is solved. Regards Xylos

Hey @TheDarkSide95, Im sorry for this inconvenience. The account name of the non existing one is TheDarkSide95? Could you also tell me which message appears when you try to login, if possible with a screenshot. Regards Xylos

Hey @Niklas1703, the Red and Blue server were merged into one server called Silver now, the Yellow server stays alone but is called Gold now. To be able to play on the Silver server you have to merge your Red and Blue data. Take a look at our merge FAQ, there is also explained how to merge exactly. In case you should have some issues, take a look at our merge issue FAQ. I will lock this topic now as the question is answered. Regards Xylos

Welcome back

Hey @Marila, Im sorry for the inconvenience. Like @CheefSweetLeef already mentioned, only Red and Blue where merged and are named Silver now and Yellow is named Gold. There is no merge button directly at the client, you have to do it at your Dashboard. To merge your account, please take a look at our merge FAQ, there is also explained how to merge exactly with a example. In case you should have problems, take a look at this issue FAQ. Let me know when you have other issues wich couldnt be solved in our FAQ´s. Kind regards Xylos

Welcome to PRO. :)

Hey @AddiInstinct and welcome to PRO!

Hey @YUDOX, Mentioned in our forum rules: Like @CheefSweetLeef already mentioned, if you want to appeal or want to know why you are banned, use our Discipline Appeals forum. When your topic is created, please stay patient, you can bump your appeal once every 24 hours. I will lock this topic now as its posted in the wrong sub forum. Regards Xylos - Locked -

Hey @rahz, it is like @CheefSweetLeef already mentioned. Currently there is nothing that can be done. Take a look at this quote out of our merge issue FAQ: I will lock this topic now as its answered. Thanks to @CheefSweetLeef for the answer! Regards Xylos - Locked -

Hey @Jenwl, do not post anything ban related in our General Support aeria, please use our Discipline Appeals forum instead, like @CheefSweetLeef already mentiones. I also removed your image as I was still able to see your IP, please be careful. Regards Xylos - Locked -

I will lock this topic now as the issue is solved. Kind regards Xylos - Locked -

Hey @JacobLessio, take a look at this quote from our mergeissue FAQ: As written in the quote, there is currently nothing that can be done. Please stay patient for more information. Regards Xylos

Glad to see your issue is solved! :) I will lock this topic now, I wish you a great day. Regards Xylos

Im sorry for this inconvenience. You should be at the last visited Pokémon Center now. Regards Xylos

Hey @MaxIstHier, take a look at this quote from our issue FAQ: Right now there is nothing we can do about that. Please stay patient for more information. Regards Xylos

Hey @provocation, sorry for the delayed answer. Please try following: Let me know if it works. Regards Xylos

Hey @TheoBooBoo, sorry for that delayed answer. Please try following: Let me know if it works. Regards Xylos

Hey @Alexox, sorry for this delayed answer. Please make sure that you logged on the right server. Keep in mind that Red and Blue are Silver now and Yellow is Gold. Regards Xylos

Hey @janocacique, Im sorry for this delayed answer. However, It seems you lost your Pokémon due a server rollback. Unfortunately there is nothing that can be done about this. Im very sorry for you, to avoid a similar case, make sure to relog immediately after you caught a good Pokémon. This will save the Pokémon instantly. I wish you the very best for your future hunts. Kind regards Xylos

Try to change your password right here (may be a other link as you used before) and repeat the steps to merge your account. Small note for you: I will lock this topic now as the beginning question is answered, in case you still want to reply, please create a new topic. Regards Xylos

It seems like you have choosed the wrong server as main server. According to the merge issue FAQ: There is currently nothing that can be done right now. Please stay patient for more information. A small note for you: I will lock this topic now as the beginning question is answered, in case you still want to reply, please create a new topic. Regards Xylos

Okay, please appeal for your ban right here. Im pretty sure your progress is saved on the Silver server, the one you cant enter right now. Everything else will be clarified when your appeal is solved. Regards Xylos