Xylos

You still have to go on the dashboard, you can choose there a option to keep the accounts seperate but for that you have to change the name of one. For a maybe better explanation take a look at our FAQ. However the Dashboard is currently down (again). Im sorry for this inconvenience, please stay patient for a bit more. :) Kind regards Xylos

Hey, "The merge option is currently down for now and the staff is working hard they can to bring you as soon as possible, we appreciate your patience." Im sorry for this inconvenience.

Hey @Handiena, the server are currently down for a short maintenance. Please stay patient until the server are up again, for that check the online status. Regards Xylos

Hey @inf3cted, do you get the Server is currently locked message? If yes, you are not supposed to login at the moment. Please stay patient and try it again from time to time, If not tell me which message is appearing please. Kind regards Xylos

Hey, try it from Mediafire if its aviable for you. Make also sure you have deleted all previous PRO versions. Regrads Xylos

Hey, only your game progress or are your Pokémon lost as well?

invalid username or password = Not merged correctly (Maybe you have merged only one account? You can also try a other e-mail on one account in case you have merged both accounts) Server locked = Staff is working on it, noone can enter. Please stay patient for a while.

Okay, lets do it again (Sorry), step for step. This is just to avoid any possible missunderstanding. You two have a problem to merge your account on the Dashboard, and you get your error there not ingame ot at the downloaded client, right? (Please quote me by replying.) Regards Xylos

Hey @GraciePooh, the server is locked again for a small maintenance. Aslong you recive the message The server is locked you wont be able to "fix" it because staff is working on it. Please stay patient for a while.^^ Kind regards Xylos

Hey guys, the problem is known and worked on. Please stay patient for a bit. Kind regards Xylos

The problem is known and worked on, dont worry. Please stay patient. Regards Xylos

Make sure you loged into the right server, Yellow is Gold now and Blue + Red are Silver now. The server are under a small maintenance at the time I reply you, please stay patient and check it. Regards Xylos

Hey @Liglert, sorry for this chaos. The server are down for a short maintenance. Try it again a bit later. Aslong you recive the Server locked message, the server is under maintenance. Regards Xylos

Hey, First of all, you may know it already, we have done a server merge, the Yellow server is named Gold now and Blue + Red (wich are one now) is named Silver. Regarding this merge you have to merge your accounts as well, for that take a look at our merge FAQ, there is also explained how to merge. This also fixes the Invalid Username or Password issue. In case you want able to merge, no matter which reason, try it again. It should be possible again. Regards Xylos

Should work now.

Hello guys, since Im replying on many questiones on the same time, please take some time and read everything even if you know the things already and follow the steps (again). First of all: We have done a server merge, the Yellow server is named Gold now and Blue + Red (wich are one now) is named Silver. Regarding this merge you have to merge your accounts as well, for that take a look at our merge FAQ, there is also explained how to merge. This also fixes the Invalid Username or Password issue. In case you want able to merge, no matter which reason, try it again. It should be possible again. I will lock this topic now. If you still have questiones or the merge is still not working, please create a new topic. Kind regards Xylos

Hey, Im sorry for that, please stay patient for a bit. :) Kind regards Xylos

Hey, Im sorry for that. Please stay patient for a bit. Kind regards Xylos

Hey, Im sorry for this inconvenience. The problem is known and worked on. Thank you for your report. :) I wish you a good day. Kind regards Xylos

Hey, when you cant access the server because of the Invalid username or Password issue, you have to merge first. Everything you should knowe about the merge is answered here, also how you do it. But keep in mind: Kind regards Xylos

Hey all, when you cant access the server because of the Invalid username or Password issue, you have to merge first. Everything you should knowe about the merge is answered here, also how you do it. But keep in mind: Kind regards Xylos

Hey all, when you cant access the server because of the Invalid username or Password issue, you have to merge first. Everything you should knowe about the merge is answered here, also how you do it. But keep in mind: Kind regards Xylos

Hello everyone, Im sorry fot this inconvenience. For the Invalid Username or Password - issue: Make sure you have merged your account. All information and how to merge at all, please take a look at our merge FAQ. When you cant merge yet, try it again in 10 minutes. For other issues and only if you have other issues or this shouldnt help, create a new topic please. Kind regards Xylos - Locked -

Hey @RefinedSalt, this issue should appear when you havent merged yet. in case you didnt, take a look at our merge FAQ, there is also explained how to merge. :) Hit me up in case you have merged and this issue still appears. Regards Xylos

Hey @Kagerou111, Im sorry for this inconvenience. Please stay patient for a while and in case it should still not work, reply here. Regards Xylos