Astraea

Locked as solved; enjoy! Kind Regards, Astraea. - Locked -

Hi there, You will not lose any Pokemon, however, if you have any clothing items equipped to your character on the Red server that you wish to keep, you'll need to have unequipped the items so they're safely in your inventory: If you've never played on Red server, you don't have to worry about this. You may want to take a look at the Server Merge FAQ for any followup questions you may have. If you have a question and it isn't answered in the aforementioned FAQ, feel free to quote me with your inquiry and I'll do my best to help you out. Kind Regards, Astraea.

Hi there, Please read the Server Merge FAQ, as most of your questions should be answered there. As a side note, it's easier to merge both your accounts if you were going to trade all your game objects to one account anyway. Let me know if you have any questions that aren't answered in the FAQ and I'll do my best to help out. Kind Regards, Astraea.

Hi there, I've looked over your error log and it appears that your graphics card driver has crashed. First, please go ahead and make sure that your graphics card driver is up to date. It appears you're running an AMD Graphics Card, therefore, you can try to use the AMD Autodetect Tool to get it running the latest version. If it crashes upon update, I'd highly suggest trying to do a clean install next. You can also try to make an exception in your antivirus for PRO if this does not work for you. Let me know how these solutions work for you. Kind Regards, Astraea.

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Hi there, It appears that your drivers aren't up to date; could you go ahead and update them? Here's a tutorial on how to update your drivers. You may also want to clear out your RAM and update your Windows. Kind Regards, Astraea.

I will be locking this now as the issue is solved. Kind Regards, Astraea. - Locked -

Hi there, Apologies for the delay of reponse; I've gone ahead and verified that you've completed the main quest for the Easter Event but haven't yet received the rewards. I've gone ahead and mailed the corresponding rewards to you; please have a check in your mailbox! A Masterball has also been directly added to your inventory due to the fact that it cannot be mailed. Kind Regards, Astraea.

Locking this as your question has been answered; thank you hahahaka! Kind Regards, Astraea. - Locked -

Hi there, Unfortunately, you will need to wait for the cooldown to finish in order to fight George. Let me know if there is anything else I can help you with. Kind Regards, Astraea.

Hi there, Apologies for the delay of reponse; could you make sure your system meets the minimum requirements to run PRO?: If so, could you try to do a fresh re-install of PRO? Additionally, try to add PRO to your antivirus/firewall exceptions, or turn both off while extracting the game. You may also try to run the game in administrator mode. Often times, this problem happens because of an improper installation; make sure when you open your PRO folder, you can see your UnityPlayer.dll file, as shown below: Let me know how these steps work for you. Kind Regards, Astraea.

Welcome!

Welcome to PRO!

Take care and good luck in your future endeavors!

Please do not attempt to 'defame' players as this is falls under inappropriate behavior and harassment. I urge you to re-read our rules in its entirety before posting again. Kind Regards, Astraea.

Glad to hear your Honchkrow is safe! I'll now lock this topic and I wish you a good rest of your week. P.S. If you accidentally release a Pokemon next time, make a request in the Restore Pokemon Megathread. Kind Regards, Astraea. - Locked -

Hi there, When you made this post, it appears the server was down. PRO Discord is the best place to be updated on the current maintenance and approximate downtime. When a server crashes unexpectedly, there is no ETA I'm afraid. In the future, please observe our following General Support rule: As mentioned in the Read this before making a General Support topic, here's a way to troubleshoot whenever you get hit by a "Cannot cannot to server" message: -[/hr] Please note that, when servers go up after a crash, a large amount of people try to log in, resulting in a ghost queue: - Locked -

Hi there, Unfortunately, there are no language patches for PRO. You can read more about the reasoning behind this here: As there is nothing more I can do for you, I'll now lock this topic and I wish you a good rest of your week. Kind Regards, Astraea. - Locked -

Locking this as solved, have a good day! Kind Regards, Astraea. - Locked -

Welcome, have a good stay!

Welcome to PRO!

Welcome!

Locked as solved; have a great rest of your week, and rather than posting in General Bugs for help, try to post in General Support for better visibility next time. Kind Regards, Astraea. - Locked -

Hi there, First, make sure that you've checked your spam folders for the e-mail, and try to resend the verification e-mail. If it's been two days and you still haven't received a verification e-mail, it's highly possible the e-mail provider you're trying to use simply will not receive the e-mails from our site. In this case, you will need to try to register under a gmail or hotmail e-mail, as these providers are certain to receive our e-mail. Kind Regards, Astraea.

Hi there, It appears you've provided the crash dump; instead, could you please provide the error log instead? Unlike the crash dump, there should be an error provided in English that should help me troubleshoot this with you. Kind Regards, Astraea.