Astraea

Welcome!

Hi there, It is likely that we will not allow you to change to your old name, due to the specific requirements highlighted below: However, feel free to try to request the name swap anyway when the megathread is made (unless more requirements come out that clearly disallow name swapping between a banned account that you own), as depending on further investigation into your case, we may allow it as a special case. You have nothing to lose and all to gain by asking! Kind Regards, Astraea. - Locked -

Hi there, Were you sure that you had a full party before evolving? I have just tested both evolutions and can confirm that they are working properly. As quoted in the List of evolutions coded differently in PRO guide: If you are completely sure that you had a full party, what do you recall doing before evolving the Nincada? Which slot was the Nincada in? Let me know as much information as possible so I can do my best to try to replicate the bug.

Resolved in-game, will be locking this now. Enjoy! - Locked -

Hi there, I've moved your thread from Suggestions to General Game Talk as your post doesn't appear to be a suggestion to make the game better, but rather, wanting a suggestion on how to earn money. If you're relatively new, you can do the Officer Jemy Bounties, as they should give you a handful of PokeDollars. You can also start doing Dig Spots, which can give you valuable items that you can sell to the Item Maniac. For more ideas, you can read Daeon's Guide to Money Making. Kind Regards, Astraea.

Hi there, The type of solution you're proposing sounds extremely similar to an auction house. As mentioned in the ► READ THIS BEFORE MAKING A SUGGESTION! ◀︎ thread: This may change in time depending on how better we can optimize server stability, but for now, this is our current conclusion regarding these type of suggestions. If you have an idea of a platform that doesn't risk loss of game objects while being systematically better than what we currently have in place, feel free to suggest it. Kind Regards, Astraea.

Hi there, I have tested this on my account and can confirm I am able to trade these type of Pokemon; can you make sure your Cubchoo and/or Beartic is not in the 4th slot? The 4th slot is known to be bugged at the moment which may be what you're experiencing. Kind Regards, Astraea.

Hi there, Are you still stuck? If so, you can try to have a friend do a battle with you and purposely lose to them, bringing you back to your last visited PC. If you're not able to do that, please let me know and I will move you. Kind Regards, Astraea.

Hi there, Based on your screenshot, it appears that the Super Repel is working as intended: As it appears the first member of your party is Level 6, this is the reason why wild Pokemon are appearing. I'd suggest putting your Level 100 Kingdra in your first slot and then repelling through Victory Road; you shouldn't encounter any wild Pokemon as long as your repel is still running. I hope I could answer your concerns! If you find anything else that appears to be wrong, feel free to report it to us. I'll now lock this specific topic as what you have reported is not a bug. Kind Regards, Astraea. - Locked -

That is correct; since your question has been answered by others before me, I'll now lock this topic and I wish you a great rest of your week. Kind Regards, Astraea. - Locked -

Hi there, Do you have a Discord? If so, please join the PRO Discord if you haven't already and contact me at Astraea#0082 when you are available; I will need to meet you in-game to solve your issue. Otherwise, you can quote me here when you are online and I'll do my best to meet you. Kind Regards, Astraea.

Hi there, Do you have a Discord? If so, please join the PRO Discord if you haven't already and contact me at Astraea#0082 when you are available; I will need to meet you in-game to solve your issue. Otherwise, you can quote me here when you are online and I'll do my best to meet you. Kind Regards, Astraea.

Hi there, Do you have a Discord? If so, please join the PRO Discord if you haven't already and contact me at Astraea#0082 when you are available; I will need to meet you in-game to solve your issue. Otherwise, you can quote me here when you are online and I'll do my best to meet you. Kind Regards, Astraea.

Hi there, I've sent a request to Admins and have had your OT fixed on the Huntail; can you please have a check and confirm you can now challenge Hannah? Kind Regards, Astraea.

Hi there, Unfortunately, we do not transfer game data between servers due to technical limitations and the potential consequences a transfer can cause, which is addressed in the Suggestions Megathread. You're free to start a save file on the Yellow server, however; you just will not be able to transfer any game data from Blue to Yellow. As there is nothing more I can do for you, I'll now lock this topic and I wish you a great day. Kind Regards, Astraea. - Locked -

Hi there, Unfortunately, we do not transfer game data between servers due to technical limitations and the potential consequences a transfer can cause, which is addressed in the Suggestions Megathread. You're free to start a save file on the Yellow server, however; you just will not be able to transfer any game data from Blue to Yellow. As there is nothing more I can do for you, I'll now lock this topic and I wish you a great day. Kind Regards, Astraea. - Locked -

Hi there, The alert from your anti-virus was merely a false positive that was triggered and your computer is safe as long as you are downloading from the official download links. The reason why there is a false positive in the system is due to how we obfuscate our code to make our client more secure. As most viruses are also hidden in the same manner, the anti-virus detects it as a potential threat anyway. I hope this clears up your concerns; if you want to do any further testing, you are free to test do some testing; here's a Guide on Troubleshooting False Positives; VirusTotal is also a good site as another check to determine a possible virus. Feel free to test PRO files. As quoted in the Issue Guide: At the moment, these are the current known workarounds, so let me know if they work for you. If not, more details on the problem you're experiencing will greatly help me troubleshoot this with you. Kind Regards, Astraea.

Hi there, After checking the database for this shiny Geodude, it appears you may have lost it in a crash or rollback. We are constantly trying to improve our sever stability, but it isn't perfect. I regret to inform you that we are unable to restore your Geodude due to the rollback, as it was never fully saved into the database in the first place. As stated in the Issue Guide: To learn more on preventing rollbacks, please read this thread. By using the techniques listed in the aforementioned thread, the chances of you losing any recently acquired game objects are at a reduced rate. As there is nothing more I can do to further your case, I'll now lock this topic and I wish you a good rest of your week. - Locked -

Hi there, Could you be a bit more clear as to what bug you're trying to report? If possible, providing screenshots of your bug would also greatly help me troubleshoot this with you. Rotom is supposed to evolve into Rotom-Wash on Route 120 upon level-up; are you experiencing something else? Kind Regards, Astraea.

Hi there, I'm extremely sorry for the lag and disconnects you've experienced and I understand how frustrating it can be. We are constantly trying to improve our sever stability, but it isn't perfect. The recent maintenance has made Red and Yellow much more stable, but Blue appears to have some issues. Since the Red and Blue servers are planned to merge in the near future, we are likely going to wait until then to try to optimize server uptime. Unfortunately, we are unable to refund your losses being due to a crash or rollback. As stated in the Issue Guide: To learn more on preventing rollbacks, please read this thread. By using the techniques listed in the aforementioned thread, the chances of you losing any recently acquired game objects are at a reduced rate. As there is nothing more I can do to further your case, I'll now lock this topic and I wish you a good rest of your week. - Locked -

Hi there, Doing the aforementioned steps in my first response should allow the game to start running properly. The alert from your anti-virus was merely a false positive that was triggered and your computer is safe as long as you are downloading from the official download links. The reason why there is a false positive in the system is due to how we obfuscate our code to make our client more secure. As most viruses are also hidden in the same manner, the anti-virus detects it as a potential threat anyway. I hope this clears up your concerns; if you want to do any further testing, you are free to test do some testing; here's a Guide on Troubleshooting False Positives; VirusTotal is also a good site as another check to determine a possible virus. Feel free to test PRO files. Kind Regards, Astraea.

Hi there, It appears there was a corrupt map on the map server which has since been fixed and porting to Vermilion City from Love Island should work now; is that not the case for you? If so, please let me know when you're online so I can move you out of there. Kind Regards, Astraea.

Hi there, As quoted in the Issue Guide: At the moment, these are the current known workarounds, so let me know if they work for you. If not, more details on the problem you're experiencing will greatly help me troubleshoot this with you. Kind Regards, Astraea.

Hi there, I'm sorry to say that we cannot de-evolve or change your Rotom's form. A few members of the staff team have tested the Rotom-Heat evolution and we can confirm that said evolution in the Jagged Pass works as intended. Do you have any screenshots of your Rotom trying to evolve into Rotom-Wash at the Jagged Pass, or maybe other possible evidences? Kind Regards, Astraea.

Hi there, It appears you have an escape rope in your inventory. If you are still stuck despite relogging after seeing this response, can you try to use an escape rope? You should be transferred to your last visited PC by using it, which should "unstuck" you. Kind Regards, Astraea.