Astraea

Hi there, I've looked over your error log and it appears that your graphics card driver has crashed. First, please go ahead and make sure that your graphics card driver is up to date. It appears you're running an AMD Graphics Card, therefore, you can try to use the AMD Autodetect Tool to get it running the latest version. If it crashes upon update, I'd highly suggest trying to do a clean install next. You can also try to make an exception in your antivirus for PRO if this does not work for you. Let me know how these solutions work for you. Kind Regards, Astraea.

Hi there, Feel free to hunt with two accounts at the same time if you're able to, as long as you abide by our Rules and play legitimately. Kind Regards, Astraea. - Locked -

Hi there, You can make a second account the same way you made your original account. Go to the Register page and sign up with a new username AND a different e-mail. After signing up and verifying your account, you're free to play on it and trade between your accounts as you wish. Let me know if you have any other questions I can assist you with. Kind Regards, Astraea.

Locked as the issue was resolved in-game. Enjoy! Kind Regards, Astraea. - Locked -

Hi there, It's a surprise! You'll find out when the time comes. Kind Regards, Astraea.

Hi there, It is possible to evolve Chingling in Johto, however, it only evolves during the night with high friendship. For evolutions, the time ranges are: With that said, I'll now lock this topic and I wish you a good day! Kind Regards, Astraea. - Locked -

Hi there, Unfortunately, as PurpleMauth has stated, you will need to catch another Rattata. The best area to catch Rattatas are in the Mt. Silver Expert Belt map in Mt. Silver; it should be around Level 48 to 52, which is about halfway to Level 80. Apologies for the inconvenience; I wish you a good day and a good game. Kind Regards, Astraea. - Locked -

Hello again, I'm sorry to hear about your connectivity problems. Unfortunately, for me to bring you back to Hoenn, you'll need to be online so I can move you back there. Please let me know when you are able to connect. Kind Regards, Astraea.

Hi there, It appears you aren't online. I'll need you to log on in order to solve your issue; you are BigMystogan on Blue server, correct? Kind Regards, Astraea.

As your question has been answered awhile ago, I'll now lock this thread. I wish you a great day. Kind Regards, Astraea. - Locked -

I'll now lock this thread as your issue has been solved anyway; sorry I couldn't have been more of help! Have a great day. Kind Regards, Astraea. - Locked -

Hi there, Are you able to get online currently? I will need to meet you in-game to solve your issue.

Hi there, As you know, we do routine maintenance to ensure the health of our servers and to take backups, which helps protect our users' data. This can put the server under heavier load than usual, resulting in lag. While it can be frustrating to deal with at times, this is necessary to ensure the greater good for the game's health from a functional and social perspective. The most recent maintenance only lasted about 30-45 minutes. I'd like to take this opportunity to let you know of our recent server statistics: Please keep in mind that all maintenance sessions are done to improve your gameplay experience. If we could, we'd love for the server to never crash or lag, but this cannot always be the case due to technical limitations. We are doing our best to optimize our server stability; please stay patient with us in the meantime! On the last note, I'd also like you to observe our following General Support rule highlighted in red: With that said, I'll now lock this topic and I wish you a good day. - Locked -

Hi there, Have you thoroughly checked the three locations listed in the Legendary Megathread? The orb is definitely in one of these locations according to your variables, so please have another check! Kind Regards, Astraea.

Glad to hear you resolved the issue on your own! I'll now lock this topic and I wish you a good day. Kind Regards, Astraea. - Locked -

Locking this as the issue was resolved in-game. Enjoy! Kind Regards, Astraea. - Locked -

Locking this thread as the issue was resolved in-game. Enjoy! Kind Regards, Astraea. - Locked -

Hi there, The reason why you couldn't log in was because the server was down. It has since been rebooted. As this isn't a bug, I'll now lock this topic and I wish you a good day. Kind Regards, Astraea. - Locked -

Hi there, The server has crashed and will be back up as soon as possible. PRO Discord is the best place to be updated on the current maintenance and approximate downtime. In the future, please observe our following General Support rule: As mentioned in the Read this before making a General Support topic, here's a way to troubleshoot whenever you get hit by a "Cannot cannot to server" message: -[/hr] Please note that, when servers go up after a crash, a large amount of people try to log in, resulting in a ghost queue: - Locked -

Hi again, I've hyperlinked her guide in my previous post; you can access it by clicking the text. If something is hyperlinked, you can hover it and it'll have a line below it, like so: Let me know if you have other questions.

Resolved in-game; it should be in your PC now. In the future, please use the Restore Pokemon Megathread, and screenshot the ID of the Pokemon next time, like so: Kind Regards, Astraea. - Locked -

⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯ Welcome to the updated Legendary Event Moves Tutor Quest Guide! This quick walkthrough will cover everything you need to be able to teach the following legendaries certain moves, at the cost at $20,000 Pokedollars each move. Celebi: Nasty Plot Entei: Flare Blitz, Howl, Extreme Speed Raikou: Aura Sphere, Weather Ball, Extreme Speed Suicune: Air Slash, Extreme Speed Phione: Tail Glow REQUIREMENT: You’ll need to have caught one of the three legendary dogs in order to invoke this quest and have at least 200 Hours of playtime to finish it. If you haven't caught a legendary dog already, look at the Legendary Megathread for more information. Note: Scientist Rey, which was previously located at the Bell Tower Rooftop, has been moved to Bell Tower Floor 10 due to the addition of the Ho-Oh miniboss. Therefore, the images including Scientist Rey may slightly differ due to the location difference, but the dialogue and quest is the same regardless. ⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯ To start the quest, you will need to visit the Guardian's area where you caught your respective dog at. If, upon entry of the cave, you do not receive the dialogue to start the quest, try again with your legendary dog in the first slot of your party. Afterward, head to Bell Tower Floor 10 and talk to Scientist Rey. He claims that thieves have stolen the bell pieces and asks that you retrieve them. The only hint he gives you is to ask around in Ecruteak City for more information on where the thieves have gone. With that information, go to Ecruteak City and talk to an Old Man, who directs you to the Miltank Farm. At the Miltank Farm, you'll need to battle Thief Dorge. He has a Granbull at Level 120. Upon defeating him, he tells you to go after his brother Jorge, who went towards Route 29. Then, go to Cherrygrove City and head to the small island on the left to battle Thief Jorge. He has a Furfrou at Level 100. Upon defeating him, he tells you to go after his brother Gorje, who went towards Route 46. Afterward, go to Route 45 and battle Swimmer Thief Gorje. He has a Stoutland at Level 100. Upon defeating him, he tells you to go after his brother Gregorius, who went towards Violet City. Then, head to Violet City and battle Thief Gregorius. He has a Arcanine at Level 100. Upon defeating him, he tells you to go after Georgina, who was caught by the Goldenrod Police. Head to the Goldenrod Jail. Now, you'll need to fight Thief Georgiana at the Goldenrod Police Station. She has a Mightyena at Level 100. Upon defeating her, she tells you that George has been transported to the Kanto Jail. Then, go to Pewter City Jail and speak with Warden Noisia. Noisia will give you special permission to challenge George. Make sure you're ready to defeat George! If you get defeated, George has a 1-day cooldown, and if you defeat him, he'll have a normal 12-day boss cooldown. Remember, you need to have at least 200 hours of playtime in order to challenge George. You can find all Infos about George including his Line up and Moveset here. To get to George after you've been given permission, click on the gate highlighted below, and the game should push you inside his cell. Once you've defeated all the thieves successfully, go back to Scientist Rey on the Bell Tower Floor 10. As he doesn't know how to properly repay you, he refers you to Researcher Alan, who may have something 'useful' for us; for us, that means that we can learn event moves for our legendaries now! After finishing the quest steps above, head to Ruins Research Center and talk to Researcher Alan. He now will teach any legendary their event gained techniques! Good luck!

Hi there, Could your anti-virus be possibly blocking PRO from loading? Some anti-viruses may detect PRO as a false positive. First, can you try the following solution listed in the Issue Guide: Note: The reason why there is a false positive in the system is due to how we obfuscate our code to make our client more secure. As most viruses are also hidden in the same manner, the anti-virus detects it as a potential threat anyway. I hope this clears up your concerns; if you want to do any further testing, you are free to test do some testing; here's a Guide on Troubleshooting False Positives; VirusTotal is also a good site as another check to determine a possible virus. Feel free to test PRO files. If the above doesn't work, have you tried log out and back in, or restart your client? Sometimes a drop in connection can cause an issue with loading maps and keep you stuck. If none of these work, have you had this issue upon starting up your game since the newest client update, or did it just start happening seemingly randomly? Kind Regards, Astraea.

Hi there, As stated in the ► READ THIS BEFORE MAKING A SUGGESTION! ◀︎ thread: Therefore, it is highly likely that we will not make a tool for digging in the near future; perhaps somewhere down the lines with changes to our system it may be a possibility, but for now the answer is an unfortunate no. Kind Regards, Astraea.

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