Shinohara

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

As i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

As i can see that you have been able to obtain the GS Ball and therefore to proceed with the quest, i will now close the thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

After checking your account it seems like you've been able to beat her and start Sinnoh. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @19LionKing I'm sorry for the inconvenience. I would like to inform you that, as you stated above, beating Nikola will give you the possibility to catch again any legendary Pokémon that you have killed or that you lost due to a crash while battling him, as well as if you released it. The only thing you will have to do is beating Nikola and then you need to complete again the part of the quest necessary to spawn the legendary Pokémon. For example, for entei, you will have to beat again the Entei Guardian until it respawn the Entei. I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Closed, as you have been already replied and issue has been solved in your complaint thread. Have a wonderful day!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @fytyfyt69 I'm sorry for the inconvenience. I would like to inform you that the issue has been forwarded to our content scripter team that will look into that. Unfortunately, there is not an estimated time as for when the issue will be solved, please be patient in the while and remember that when we update the game we always make an announcement on our OFFICIAL PRO DISCORD. Nevertheless, you should be able to fight it normally when the mini-boss is not in cooldown, could you please try to fight it again today/tomorrow? Lookin forward to your reply, have a wonderful day!

Hi @CJGIANNHS I'm sorry for the inconvenience. If i'm not misunderstanding, it seems like you're asking if you can have a higher chance to obtain valentine themed Pokémon by donating. Unfortunately, i regret to inform you that this is not possible as it would be extremely unfair to the other player that can't donate. The chances to obtain special themed Pokémon, like valentine in this case, are always the same for everyone and we will never create a system where some people have higher chances than other people. I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day!

Hi @skunk1 I'm sorry for the inconvenience. Could you please try to disable the dynamic lights and the weather option that you find in the settings and tell me if you have been able to solve your issue? Looking forward to your reply, have a wonderful day!

Hi @Boblechef I'm sorry for the inconvenience. I would like to inform you that it seems like you correctly merged your account and that this is a common issue experienced after the merge. It is possible that you may need to change password more times, therefore could you please try to change password again? Please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Quoting from the Everything about the merge thread, that you can check for any further experienced issue : Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @sathish1234 I'm sorry for the inconvenience. Could you please try to totally reset your router and internet connection and let me know if it solves your issue? If not, please check with the following questions. Looking forward to your reply, have a wonderful day !

Hi @MasterSam I'm sorry for the inconvenience. It is possible that you are experiencing an error that happen sometimes when you try to teach your Pokémon a move or it try to learn it through level up. To fix that, could you please try the following procedure and see if it fixes your error: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE After you've downloaded again the latest client, please try to teach again the move to your Rotom interacting with the Rotom Tutor in Hearthome City and the issue should be solved. Do note that, unfortunately, we are not able to refund you of your money as it would be unfair to those that accepted their losses due to a bug if we would restore your money and not their money/progress etc. Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @VauntdTradr001 I'm sorry for the inconvenience. I would like to inform you that those NPCs are part fo the Eumi Island quest that will lead you to be able to catch Manaphy. You can start the quest by interacting with the Sailor Jacon in the Lilycove City Ports. For further info on how to complete the quest you can check the following guide that will help you step by step to compelte eumi island quest: COMPLETE CHRISTMAS QUEST To see how to catch Manaphy instead, you can check our official guide: HOW TO CATCH MANAPHY - LEGENDARY MEGATHREAD I hope the information given provided some clarification. Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day!

Hi @alfecor7 I'm sorry for the inconvenience. It is possible that you are experiencing an error that happen sometimes when you try to teach your Pokémon a move or it try to learn it through level up. To fix that, could you please try the following procedure and see if it fixes your error: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE After you've downloaded again the latest client, please try to teach again the move to your Pokémon and the issue should be solved. Do note that, unfortunately, we are not able to refund you of your money as it would be unfair to those that accepted their losses due to a bug if we would restore your money and not their money/progress etc. Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Moshang I'm sorry for the inconveneince. I would like to inform you that i've moved your Tangela and Golbat to the last slots of your PC as they are native of Kanto and you can use only Pokémon Native of Sinnoh during Sinnoh's story. Could you please check that? Please, in the future remember to use the POKEMON STUCK IN PARTY if you should happen to have some Pokémon stuck in your team. Looking forward to your reply, have a wonderful day!

Hi @JinSeon I'm sorry for the inconvenience. Could you play try please try the following procedure in the same exact order i give you : Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Install the latest version of .NET Framework Restart your computer Totally disable your Firewall and Antivirus Download again the game from HERE Put all PRO Files in a folder and not directly in your drive. (Not directly in C: or D: , but you can put them in your documents into a folder like this: CLIENT FOLDER) Run the program as Administrator If you will succeed in solving your issue, please remember to reactivate your antivirus and firewall and add an exception to PRO Folder/Client. Please, let me know if you have been successful in solving your error and if you have any further questions. Have a wonderful day !

Hi @DETROYERSOUL I'm sorry for the inconvenience. I would like to inform you that your Gyarados has been successfully recovered and it should be in the last slots of your PC. Could you please check that? Please, in the future remember to use our RESTORE MEGATHREAD if you would like to request our help to recover one of your released Pokémon. Looking forward to your reply, have a wonderful day !

Hi @Deon1231 I'm sorry for the inconvenience. I would like to inform you that, as i stated above, it is possible that a issue may have been experienced and therefore the legendary dogs have been reset their location already stated above. If they should not be there, please take a screenshot of each location and provide it here. Looking forward to your reply, have a wonderful day!

Hi @Nickxs I'm sorry for the inconvenience. Could you please try the following procedure and see if it fixes your error: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day!