Shinohara

Hi @Voldis4 I'm sorry for the inconvenience. Could you please tell me if that happened before or after all the crashes? Looking forward to your reply, have a wonderful day!

Hi @Riquinhho I'm sorry for the inconvenience. Unfortunately, i'm finding some issue in trying to understand what you're asking. Could you please type that in your native language? After that, i will personally translate it and answer you as best as i can. Looking forward to your reply, have a wonderful day!

Hi @Juv3 I'm sorry to hear about your situation. Could you please provide a screenshot of the error you experience while trying to merge your account? Looking forward to your reply, have a wonderful day!

Hi @Reda2001 I'm sorry for the inconvenience. I would like to inform you that your Zangoose has been successfully recovered and it should be in the last slots of your PC. Could you please check that? Please, in the future remember to use our RESTORE MEGATHREAD if you would like to request our help to recover one of your released Pokémon. Looking forward to your reply, have a wonderful day !

As the issue has been solved and all the Pokémon caught since the start of the event could be submitted, i will now lock the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

Hi @jaimequisde I'm sorry for the inconvenience. Could you please take a screenshot of the dialogue when you interact with the oak's aide? Looking forward to your reply, have a wonderful day!

Hi @n9ne1987 I'm sorry for the inconvenience. I would like to inform you that Fletchling is not a tier 10, as wild Pokémon tier 10 do not exist, but is indeed a tier 8. Here below you can find the location were Fletchling spawn, which you can check by doing ^s nameofthepokemon on our OFFICIAL PRO DISCORD. Fletchling #Map Area Daytime Rarity MS Level Item Route 225 Land M/D/N Tier 8 No 56-60 - I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day!

Hi @peynirekmek I'm sorry for the inconvenience. The server were currently down due to technical difficulties. However they are now online and you should be able to log normally. Could you please check that? Looking forward to your reply, have a wonderful day!

Hi @FriendlyName I'm sorry for the inconvenience. The server were down due to a technical issue. However, they are now online and you should be able to log normally. Could you please check that? Looking forward to your reply, have a wonderful day!

Hi @LilBabii I'm sorry for the inconvenience. The server were down due to a technical issue. However, they are now online and you should be able to log normally. Could you please check that? Looking forward to your reply, have a wonderful day!

Hi @mizunofaby I'm sorry for the inconvenience. I would like to inform you that what that messages mean is that there are cosmetic you can obtain just while having a Membership active. These are : Grey Hat and Brown Cap that can be bought for 50.000 pokedollars from ecruteak and lavander town Marts and the Fish Hat that can be bought from Olivine House 1 or Route 12 House. I hope the information given provided some clarification, let me know if something is unclear and if you have any further questions. Have a wonderful day!

Hi there ! I'm sorry for the inconvenience. The server is currently down due to some technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. Unfortunately, i am unable to give an estimated time as to when the server will be again online. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread. Have a wonderful day !

Hi @Avinash2491 I'm sorry for the inconvenience. The server is currently down due to some technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. Unfortunately, i am unable to give an estimated time as to when the server will be again online. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread. Have a wonderful day !

Hi @Ay862355 I'm sorry for the inconvenience. I would like to inform you that Hunter evolves into Gengar when traded. If you are available right now, i can come online and help you trade evolving. Let me know if you are online so i can help you, have a wonderful day!

Reinstalling your PC and then teaching it on your PC should be more than fine to teach the move to your Rotom. Please, try that and let me know if you have been able to solve your issue. Have a wonderful day!

Hi @S4mlerYT I'm sorry to hear about your situation. I would like to inform you that this is a known bug and that we are working on fixing it together with all the other pvp-battle bugs. However, there is not an estimated time as for when everything will be solved, as it may require a some time. It is suggested to avoid using Stealth Rock and similar moves in boss battles as of now as they can lead you to experience this exact issue. An announcement will be made on our OFFICIAL PRO DISCORD once the issue will be solved, as well as when any update will be released. Please, be patient in the while. I hope the information given was helpful, let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @Viviotic I'm sorry for the inconvenience. It is possible that you are experiencing an error that happen sometimes when you try to teach your Pokémon a move or it try to learn it through level up. To fix that, could you please try the following procedure and see if it fixes your error: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE After you've downloaded again the latest client, please try to teach again the move to your Rotom interacting with the Rotom Tutor in Hearthome City and the issue should be solved. Do note that, unfortunately, we are not able to refund you of your money as it would be unfair to those that accepted their losses due to a bug if we would restore your money and not their money/progress etc. Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Sadness04 I'm sorry for the inconvenience. I would like to inform you that the dialogue portrayed in the screenshot means that you've yet to find Latios around the region and beat it. Latios can be found in the following places: [spoiler=LATIOS LOCATION] 1. Petalburg Maze (Follow the White way) 2. Devon Corporation 3F 3. Granite Cave 1F2 4. Route 124 Underwater 5. Route 123 6. Shoal Cave (low tide ice room) 7. Mossdeep Gym 8. Sky Pillar 5F 9. Victory Hoenn road(cave) 10. Route 134 Could you please try to find it and battle it? if you should not find it, please take a screenshot of each places it can be encountered. Looking forward to your reply, have a wonderful day!

Hi @coopersnell18 I'm sorry for the inconvenience. I would like to inform you that the World Quest will be today and that here below you can find the correct time with different timezones: 4 PM GMT +1 10 AM GMT -5 7 AM GMT -8 With that said, since California should be GMT -8, the World Quest should start for you at 7 AM. I hope the information given provided some clarification, let me know if something is unclear and if you have any further questions. Have a wonderful day!

Hi @Turri I'm sorry for the inconvenienice. I regret to inform you that, unfortunately, i cannot respawn Genesect for you since, if we respawn it for you, it would be unfair to the others that accepted the fact they have to beat Nikola in order to have another chance to catch a legendary after a crash or a disconnection, regardless of on our end or theirs. Therefore, if you would like to have another chance to catch Genesect you will have to fight Nikola and beat him. Nikola can be found in the Unknown Place, located in the Trainer valley. You can check our guide to see how to reach him : TRAINER VALLEY GUIDE I'm sorry to disappoint you but i hope you can understand. Let me know if something is unclear and if you have any further questions, have a wonderful day !

Hi @Eblankito I'm sorry for the inconvenience. I would like to inform you that your Gligar has now been deleveled, could you please check that? Also, in the future please use the Evolution and Deleveling Megathread if you would like to request our help for a deleveling or trade-evolution. Looking forward to your reply, have a wonderful day !

Hi @Raphi04 I'm sorry for the inconvenience. I would like to inform you that, unfortunately, you cannot transfer servers as of now due to the topic being closed (It was closed on May 1st, 2018) . If you would like to transfer servers, you would have to wait until the Admins open the topic again. For future reference, you can find the topic and the requirements here: SERVER TRANSFER TOPIC. Take note that, if the chance of transfer will be available again, there is not an estimated time for when it will happen. You can keep an eye out in the #announcements of our OFFICIAL PRO DISCORD for further announcements. Let me know if you have any further questions. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !