Shinohara

Hi @alfecor7 I'm sorry for the inconvenience. It is possible that you are experiencing an error that happen sometimes when you try to teach your Pokémon a move or it try to learn it through level up. To fix that, could you please try the following procedure and see if it fixes your error: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE After you've downloaded again the latest client, please try to teach again the move to your Pokémon and the issue should be solved. Do note that, unfortunately, we are not able to refund you of your money as it would be unfair to those that accepted their losses due to a bug if we would restore your money and not their money/progress etc. Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Moshang I'm sorry for the inconveneince. I would like to inform you that i've moved your Tangela and Golbat to the last slots of your PC as they are native of Kanto and you can use only Pokémon Native of Sinnoh during Sinnoh's story. Could you please check that? Please, in the future remember to use the POKEMON STUCK IN PARTY if you should happen to have some Pokémon stuck in your team. Looking forward to your reply, have a wonderful day!

Hi @JinSeon I'm sorry for the inconvenience. Could you play try please try the following procedure in the same exact order i give you : Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Install the latest version of .NET Framework Restart your computer Totally disable your Firewall and Antivirus Download again the game from HERE Put all PRO Files in a folder and not directly in your drive. (Not directly in C: or D: , but you can put them in your documents into a folder like this: CLIENT FOLDER) Run the program as Administrator If you will succeed in solving your issue, please remember to reactivate your antivirus and firewall and add an exception to PRO Folder/Client. Please, let me know if you have been successful in solving your error and if you have any further questions. Have a wonderful day !

Hi @DETROYERSOUL I'm sorry for the inconvenience. I would like to inform you that your Gyarados has been successfully recovered and it should be in the last slots of your PC. Could you please check that? Please, in the future remember to use our RESTORE MEGATHREAD if you would like to request our help to recover one of your released Pokémon. Looking forward to your reply, have a wonderful day !

Hi @Deon1231 I'm sorry for the inconvenience. I would like to inform you that, as i stated above, it is possible that a issue may have been experienced and therefore the legendary dogs have been reset their location already stated above. If they should not be there, please take a screenshot of each location and provide it here. Looking forward to your reply, have a wonderful day!

Hi @Nickxs I'm sorry for the inconvenience. Could you please try the following procedure and see if it fixes your error: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day!

Hi @painbr I would like to apologize for the inconvenience and thank you for your patience. It seems like there was an error on our end and it should not be solved. A Black Medallion and a MS Medallion have been added to your account. Could you please check that? Looking forward to your reply, have a wonderful day!

Hi @Deon1231 I would like to apologize for the inconvenience and thank you for contacting us. I would like to inform you that after checking your account it seems like you have battled only 2 Legendary Beasts out of 3. It is possible that you may have to refight them again, as the quest may reset them in their locations. Therefore, could you please go in all the location of where the Beasts are located and check which one you miss? You can find them at the following location: Entei: Johto Safari Mountain Zone (You'll need Rock Smash to get to him) Suicune: Tohjo Falls (You'll need Waterfall to get to him) Raikou: Mt. Silver 3F Please. make sure to check accurately if they are there and take a screenshot as evidence in case they are not there. Looking forward to your reply, have a wonderful day !

Hi @PokeSnor I would like to apologize for the inconvenience and thank you for contacting us. After accurately checking your account, it seems like you have a total of 430 daily challenges completed. As the quest reward you of a shiny every 50 daily challenges completed, this would mean that you would take a shiny at 400 challenges completed, 450 challenges completed, 500 challenges completed, etc. Since you're at 430, it is normal to not receive any Shiny as reward but just a regular prize. I hope the information given provided some clarification, let me know if something is unclear and if you have any further questions. Have a wonderful day!

Hi [uSER=1733454]@Ricardo14[/uSER] I'm sorry for the inconvenience. I would like to inform you that i've understood perfectly what do you mean and, as i've stated above, you should not have any issue in playing the game in the memory you described. We have not received any report of issue about that, not until now. Did you meet any issue while trying to do so? Looking forward to your reply, have a wonderful day!

Hi @Screft10 I'm sorry for the inconvenience. I would like to inform you that it's currently impossible to catch Zapdos, Articuno and Moltres. They are useful just for their seen data, needed to catch Legendaries such as Mew. You can find a complete list of which legendary pokemon you can catch, and which requirements you have to meet, in the following thread: LEGENDARY MEGATHREAD I hope the information given provided some clarification, let me know if something is unclear and if you have any further questions. Have a wonderful day!

Hi @Cleetus I was not able to replicate the error and i could teach Dragon Claw without any issue. It is possible that you are experiencing an error that happen sometimes when you try to teach your Pokémon a move or it try to learn it through level up. To fix that, could you please try the following procedure and see if it fixes your error: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE After you've downloaded again the latest client, please try to teach again the move to your Pokémon and the issue should be solved. Do note that, unfortunately, we are not able to refund you of your money as it would be unfair to those that accepted their losses due to a bug if we would restore your money and not their money/progress etc. Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Bamboozled69 I'm sorry for the inconvenience. I would like to inform you that your Gyarados has been successfully recovered and it should be in the last slots of your PC. Could you please check that? Please, in the future remember to use our RESTORE MEGATHREAD if you would like to request our help to recover one of your released Pokémon. Looking forward to your reply, have a wonderful day !

Hi @fabiosm I'm sorry for the inconvenience. Rotom no longer evolves in designated routes, but rather evolve by taking over certain appliances like in the real games. Below are map names where you can find boxes which contain different appliances for your Rotom. You simply have to go in one of the following locations, interact with the boxes and choose the form of Rotom you most prefer. Do note that each Appliance corresponds to a different form of Rotom. They are as follows: I hope this can help, let me know if you have any further questions. Have a wonderful day !

Hi @Langke I'm sorry for the inconvenience. Could you please try to totally reset your router and internet connection and let me know if it works? If not, please check with the following questions. Looking forward to your reply, have a wonderful day !

Hi @Tshaka I'm sorry for the inconvenience. I would like to inform you that you can find Latias in the following locations: [spoiler=LATIAS LOCATION] Spoiler 1. Starting Truck 2. Route 103 (on water) 3. New Mauville 4. Weather Institute 2F 5. Mt. Chimney 6. Meteor Falls B1F 2R 7. Mt.Pyre Exterior 8. Lilycove Department Roof 9. Abandoned Ship 10. Hoenn Safari Zone 2 House Could you please check all these locations and provide me a screenshot of each places if you cannot find it? Looking forward to your reply, have a wonderful day!

Hi @TheCharly I would like to inform you that most of the people sell them, in change of pokedollars, in our ART SHOPS In alternative you can find something you like on google or any image-hosting website like deviantart and use it. To add a signature to your profile you can do it from here: ACCOUNT - SIGNATURE or manually going in the settings of your profile and selecting signature. Once there, simply do link%20of%20the%20image Do note that signatures must be appropriate and follow our FORUM RULES I hope the information give provided some clarification, let me know if you have any further questions. Have a wonderful day!

Hi @Obliternade As mentioned in the first page of the thread: Therefore you can evolve your level 100 riolu when it has 255 happiness by making it battle a wild pokemon during the day (evolution daytime is between 6am - 6pm) Have a wonderful day !

Hi @Zamzama I'm sorry to hear about your situation. I would like to inform you that it is indeed possible to put money in the lending trade. However, the system has been developed in that way in order to add money/pay someone when they lend you a Pokémon and not to lend only money. The reason behind that is simple. When you lend a Pokémon it become untradeable and the tarde-partner can only use that for battles, but he cannot get rid of that by releasing or trading again. Instead, money can be normally used and if the trade-partner would use all of them, there would not be money to send back and we could not gift/create/refund you of money spent. I hope the information given provided some clarification, let me know if something is unclear and if you have any further questions. Have a wonderful day!

Hi @XfireX07 I'm sorry for the inconvenience. I would like to inform you that having the seen data of the legendary beast is not enough and you have to follow the entire quest related to the event move. Could you please try to follow accurately the follow quest and see if you able to reach george? You can find the quest here: LEGENDARY EVENT MOVE QUEST Looking forward to your reply. have a wonderful day!

Hi @soydark I'm sorry for the inconvenience and thank you for contacting us about your concern. I would like to inform you that the developers, that are in charge of spawning the rewards, have been contacted and you will get your reward as soon as possible. You will be notified when you get it, so don't worry, your Frillish will arrive soon! One last thing, please do not spam in the PM of the staff members and do not open any more threads regarding this matter, as i provided you with all the information you need regarding your reward. Posting unnecessary threads multiple times may result in breaking Forum Rules and thus resulting in a punishment. Have a nice day!

Hi @Seieki I'm sorry to hear about your situation. However, i would like to inform you that the download links are correctly online and you are most likely experiencing some connection issue. However, as you're trying to download the Windows x64, could you please try to download it from here: MEGA - WINDOWS 64 Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day!

Hi @Dominaii I would like to apologize for the inconvenience and the situation. Unfortunately, i'm sorry to inform you that we cannot refund you of your lost Makuhita as it would be unfair to the other player that accepted the loss of their progress due to crashing, regardless of on our end or theirs, if we restore your pokermon and not their pokemon/money/cooldowns. Please, take your time to read below: We are aware of the issues related to the status of our server, and i can assure you that our Developer is working on a fix and that fixing them is our main priority in this moment, as we understand that frequently disconnections may be frustrating. For, scheduled maintenances, you may check our OFFICIAL PRO DISCORD for updates when the server will be going down in order to minimize your losses. As for unannounced crashes, please do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Nevertheless, in case of long downtimes or numerous issues/crashes on our end, we may issue compensations as a way to apologize. Also, ensuring a proper connection on your end also helps minimize your losses. It is good to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. If the disconnect was caused by connection issues on your end, you may try the following: Call your internet provider. Troubleshoot Your Hardware. Opt for a wired connection if you’re using a wireless connection Turn Off Bandwidth-Hogging Plugins and Apps. Try a New DNS Server I know it can be frustrating to lose part of your progress, but i hope you can understand why we cannot fulfill your request. I hope the information given was helpful, let me know if something is unclear and if you have any further questions and will be more than happy to assist you and clear any doubt. Have a wonderful day.

Hi @Voldis4 I'm sorry for the inconvenience. I would like to inform you that this was caused by an error on our end. However, once you will re-activate your Membership in-game, you will obtain back your PRO MEMBER ROLE as it normally works. I hope the information given provided some clarification, let me know if something is unclear and if you have any further questions. Have a wonderful day!

Hi @fytyfyt69 I'm sorry for the inconvenience. I would like to inform you that the issue has been forwarded to our content scripter team that will look into that. Unfortunately, there is not an estimated time as for when the issue will be solved, please be patient in the while and remember that when we update the game we always make an announcement on our OFFICIAL PRO DISCORD. Nevertheless, you should be able to fight it normally when the mini-boss is not in cooldown. I hope the information given was helpful, let me know if something is unclear and if you have any further questions. Have a wonderful day !