Shinohara

Hi @GoddessOwO I'm sorry to hear about your situation. Could you please try to download another browser, a new one, and reset again your password using this link: RESET PASSWORD Remember to check the junk mail and make sure to the email correctly. Also, take note that the email could take up to 30 minutes to be received. If that should not work yet, please repeat the same procedure using this link: RESET PASSWORD - NEW WEBSITE Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @KinhThoai, Could you please try the full-screen mode with the 1920x1080? That should be your native resolution. Looking forward to your reply, have a wonderful day!

Hi @KinhThoai I'm sorry for the inconvenience. Could you please try to change the resolution of your client and to play it in full screen? Try first with the lower resolutions and then with the higher, but make sure to select the full screen mode please. Looking forward to your reply, have a wonderful day !

Hi @VLDMaster I'm sorry for the inconvenience. I would like to inform you that in this moment our TOOLS are offline and therefore i am not able to check your account to verify that the wrong server has been chosen while merging. However, once the TOOLS will be up and i will have verified that you are eligible for a unmerge (no trade made on silver server), i will forward your request to an Admin. Remember to not make any trades in your Silver account in the while and take note that there is not an estimated time for when your account will be unmerged as our developer may be busy, so please be patient. I will update you through a post in this thread as soon as everything will be done. Have a wonderful day !

Hi @Sahua0742 I'm sorry for the inconvenience. I would like to inform you that the server are online and normally working. If you cannot access the game, could you please tell me what is the error you are experiencing? You can also attach a screenshot. Also, could you please try to totally reset, your router and internet connection and let me know if it works? If not, please check with the following questions. It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post You could also use a VPN although you should check you're allowed first. Looking forward to your reply, have a wonderful day !

Hi @CreepZ I'm sorry for the inconvenience. Could you please state out what is the issue you're experiencing? Are you referring to the "Battle" text? Looking forward to your reply, have a wonderful day!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day

Hi @Krushyou I'm sorry for the inconvenience. Could you please try to totally reset, your router and internet connection and let me know if it works? If not, please check with the following questions. It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post You could also use a VPN although you should check you're allowed first. Looking forward to your reply, have a wonderful day !

Hi @sagitario25 I'm sorry for the inconvenience. Unfortunately, i'm sorry to inform you that this is not an issue but the game has been designed like that. It is intended to have the Pokémon of the previous regions locked in your PC until you obtain the 8th badge of the current region. Therefore, as you're currently playing Johto's story, all your Kanto Pokèmon have been blocked into your PC and you will be able to use them only after you will have obtained the 8th badge of Johto. If the region-block would not exists, people would be able to play the next regions rushing them with the Pokémon of the previous ones, and finishing therefore to not enjoy the current region. Also, PRO is an MMO and therefore it is intended to be slightly harder than handheld games. I'm sorry to disappoint you but i hope you can understand ________________________________________________________________ Regard the transport system, i would like to inform you that there are three ways to fast move between regions and into them. BOAT-SHIPS : Which can be used to move between regions from each region's port (vermilion, olivine, lilycove & canalave) and in some other specific place into the said regions. Using boats/ships require to be the champion of the current region you are playing in. TRANSMAT SYSTEM : Which can be used only in Hoenn and Sinnoh and permit to move into a region (not between regions but only between the cities) It requires the TRANSMAT-PC TELEPORT QUEST completed SUBWAY : Which permit you to move between Kanto and Johto, and other specific places like trainer valley. It require the SUBWAY QUEST to be completed in order to be used. Please, let me know if something is unclear and If you have any further questions. Have a wonderful day !

Hi @Raiak I'm sorry for the inconvenience. I would like to inform you that, in order to have your username totally changed, a server restart is required. Unfortunately, i cannot give you an estimated time as for when the next server restart will happen. However, once the next server restart will occurr, your issue should be normally solved. You can keep an eye on our OFFICIAL PRO DISCORD in order to be notified of when the next server restart will happen, as well as to be notified of any further announcement related to Pokemon Revolution Online. Have a wonderful day !

Hi @ZSyncxs I'm sorry for the inconvenience. Could you please tell me the specification 0f your graphic card? If you cannot find them, the model of your PC should be enough Looking forward to your reply, have a wonderful day !

Hi @Ddelisser I'm sorry o hear about your situation. It seems like you have already caught Genesect and it is in your PC. As you well know, you cannot catch genesect more than once, exactly like it works with the other legendaries. Could you please check you PC and look for genesect? Looking forward to your reply, have a wonderful day !

Hi @pisces2003 I'm sorry for the inconvenience. Unfortunantely, we are unable to de-evolve pokemon due to technical restraints. The only thing we can do is delevelling them or recover if they have been released due to a mistake. Quoting our EVOLUTION & DELEVELING MEGATHREAD: Also, unfortunately i cannot give you another Pokémon as this would be unfair towards all the other players that experienced a similar issue and accepted the fact we do not de-evolve or gift pokemon. I'm really sorry to disappoint you, but I hope you can understand. Let me know if you have any further questions, have a wonderful day !

Hi @dfajin I'm sorry for the inconvenience. Could you please tell me if you have already tried to totally close the client and restart it? Looking forward to your reply, have a wonderful day !

Hi @nnel I'm sorry for the inconvenience. Could you please specify if that is an error experienced while trying to log in the game or when you try to regsiter a new account? Looking forward to your reply, have a wonderful day !

Hi @KinhThoai I'm sorry for the inconvenience. Could you please tell me the specifications of your PC? Looking forward to your reply, have a wonderful day !

Hi @8thkazekage I'm sorry for the inconvenience. Could you please tell me what do you need help with? Is there anything in specific you would like to know or any experienced issue? If you are interested, you can find a really complete guide about the repel trick at the following link: REPEL TRICK - STAFF GUIDE Looking forward to your reply, have a wonderful day !

As i cannot offer further support with your issue, and that multiple checks have been made, I will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day

Hi @SilentCreeper I'm sorry for the inconvenience. I would like to inform you that when you trade a Pokémon, the happiness of that Pokémon automatically gets reset to 70. Therefore, if your friend's blastoise had 200 Happiness, when he traded it to you the happiness has been reset to 70 and it's not anymore 200. Could you please do /happy 1-6 , in base of the slot where the Pokémon is, and see how much happiness it has? Also, please attach a screenshot. Have a wonderful day !

I'm sorry to disappoint you, but if we would transfer your account it would be unfair to all the others that got their transfer-request denied and accepted the fact we transfers account only on specific time during the year, where we announce it on our OFFICIAL PRO DISCORD. As i cannot offer further support with your issue, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day

Hi @Mertysoner I'm sorry for the inconvenience. I would like to inform you that, as stated above, i accurately checked your account and i can confirm you that you had only 1 Magikarp since you started playing on your Mertysoner accout. The Magikarp i'm talking about is the one in your PC that i have stated above. Also, if you would have released a Pokémon, it would have been saved in our database but, after checking it, no magikarp have been released. I'm sorry to disappoint you. Please, let me know if something is unclear and if you have any further questions. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day