Shinohara

Hi @UltimateGriffin I'm sorry to hear about your situation. Could you please go in the game settings of your client and check if the "Caught Pokemon Preview" is active or not? Looking forward to your reply, have a wonderful day !

Hi @Katnis I'm sorry to hear about your situation. Could you please try to explain in a more specific and accurate way what is the issue that you're experiencing? Also, could you please provide a video of that? Looking forward to your reply, have a wonderful day !

Hi @Reeselover3 I'm sorry for the inconvenience. As you have wrote "it's working now", could you please confirm me that your issue has been solved and that you can now play the game without any issue? Looking forward to your reply, have a wonderful day !

Hi @KOffing I'm sorry to hear about your situation. Could you please try to explain in a more specific and accurate way what is the issue that you have experienced? Looking forward to your reply, have a wonderful day !

Hi @Algerie31 Thank you for your patience. As an item to use instead of the move dig has been added, the shovel, i will now close this thread as it has been implemented. I wish you a wonderful day !

Hi @Agresivity I'm sorry for the inconvenience. I would like to inform you that, as stated above, Steelix of Brock doesn't take damage from recoil because it should have the ability Rock Head. Rock Head ability, as quoted here below, doesn't make you get damage from recoil moves: This should be the only way that explain the situation you have experienced. I hope the information provided was helpful, let me know if you have any further questions. Have a wonderful day !

Hi @Riffen I'm sorry for the inconvenience. I would like to inform you that you are able to store around 900 Pokémon into your PC. Therefore, could you please state out what is the issue that you're experiencing? Looking forward to your reply, have a wonderful day !

Hi @Reeselove3 I'm sorry for the inconvenience. Could you please tell me if you're playing from smartphone or desktop? If you are on androind, could you please follow thsi procedure: Delete all the old files or PRO Restart your Phone Download another browser on your smartphone and then try to download again the game from our PRO CLIENT DOWNLOAD Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @matteo667 I'm sorry to hear about your situation. Could you please check in your client settings if you have any kind of zoom active? If not, could you please tell me what smartphone and mode you have? Looking forward to your reply, have a wonderful day !

Hi @notskie I'm sorry to hear about your situation. I would like to inform you that Kylo should be visible to you only after you have accepted the quest and then talked to Taylor and then Tukul. Taylor can be found in: Oldale Town Devon Corp. 3F Rustboro Gym (Gym 1) Near the Display Tukul can be found in: Route 116 Route 117, at left of the south pond Route 117, behind the masterball Rock Once you have accepted the quest and interacted with Taylor and Tukul, you will be able to find Kylo in one of the three following locations: Marville City House 2 Mauville City Bike Shop Mauville city Game Corner You can check this guide in order to see how the quest works and all the locations of the npc : TRADING CHALLENGE - RACHEL'S FRIEND QUEST Please, let me know if you have been able to solve your issue and if you have any further questions. If you should not find Kylo and you made sure that you talked with Taylor and Tukul, please add a screenshot of all the buildings in Mauville City. Have a wonderful day !

Hi @12yan I'm sorry for the inconvenience. I would like to inform you that all the land mount have the same exact speed, this include the bikes. I can assure you that there is not any bike faster than another one, therefore the yellow bike has the same exact speed of the red one and any other land mount. I hope the information provided was helpful, let me know if you have any further questions. Have a wonderful day !

Hi @GoddessOwO I'm sorry to hear about your situation. Could you please try to download another browser, a new one, and reset again your password using this link: RESET PASSWORD Remember to check the junk mail and make sure to the email correctly. Also, take note that the email could take up to 30 minutes to be received. If that should not work yet, please repeat the same procedure using this link: RESET PASSWORD - NEW WEBSITE Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @KinhThoai, Could you please try the full-screen mode with the 1920x1080? That should be your native resolution. Looking forward to your reply, have a wonderful day!

Hi @KinhThoai I'm sorry for the inconvenience. Could you please try to change the resolution of your client and to play it in full screen? Try first with the lower resolutions and then with the higher, but make sure to select the full screen mode please. Looking forward to your reply, have a wonderful day !

Hi @VLDMaster I'm sorry for the inconvenience. I would like to inform you that in this moment our TOOLS are offline and therefore i am not able to check your account to verify that the wrong server has been chosen while merging. However, once the TOOLS will be up and i will have verified that you are eligible for a unmerge (no trade made on silver server), i will forward your request to an Admin. Remember to not make any trades in your Silver account in the while and take note that there is not an estimated time for when your account will be unmerged as our developer may be busy, so please be patient. I will update you through a post in this thread as soon as everything will be done. Have a wonderful day !

Hi @Sahua0742 I'm sorry for the inconvenience. I would like to inform you that the server are online and normally working. If you cannot access the game, could you please tell me what is the error you are experiencing? You can also attach a screenshot. Also, could you please try to totally reset, your router and internet connection and let me know if it works? If not, please check with the following questions. It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post You could also use a VPN although you should check you're allowed first. Looking forward to your reply, have a wonderful day !

Hi @CreepZ I'm sorry for the inconvenience. Could you please state out what is the issue you're experiencing? Are you referring to the "Battle" text? Looking forward to your reply, have a wonderful day!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day

Hi @Krushyou I'm sorry for the inconvenience. Could you please try to totally reset, your router and internet connection and let me know if it works? If not, please check with the following questions. It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post You could also use a VPN although you should check you're allowed first. Looking forward to your reply, have a wonderful day !

Hi @sagitario25 I'm sorry for the inconvenience. Unfortunately, i'm sorry to inform you that this is not an issue but the game has been designed like that. It is intended to have the Pokémon of the previous regions locked in your PC until you obtain the 8th badge of the current region. Therefore, as you're currently playing Johto's story, all your Kanto Pokèmon have been blocked into your PC and you will be able to use them only after you will have obtained the 8th badge of Johto. If the region-block would not exists, people would be able to play the next regions rushing them with the Pokémon of the previous ones, and finishing therefore to not enjoy the current region. Also, PRO is an MMO and therefore it is intended to be slightly harder than handheld games. I'm sorry to disappoint you but i hope you can understand ________________________________________________________________ Regard the transport system, i would like to inform you that there are three ways to fast move between regions and into them. BOAT-SHIPS : Which can be used to move between regions from each region's port (vermilion, olivine, lilycove & canalave) and in some other specific place into the said regions. Using boats/ships require to be the champion of the current region you are playing in. TRANSMAT SYSTEM : Which can be used only in Hoenn and Sinnoh and permit to move into a region (not between regions but only between the cities) It requires the TRANSMAT-PC TELEPORT QUEST completed SUBWAY : Which permit you to move between Kanto and Johto, and other specific places like trainer valley. It require the SUBWAY QUEST to be completed in order to be used. Please, let me know if something is unclear and If you have any further questions. Have a wonderful day !

Hi @Raiak I'm sorry for the inconvenience. I would like to inform you that, in order to have your username totally changed, a server restart is required. Unfortunately, i cannot give you an estimated time as for when the next server restart will happen. However, once the next server restart will occurr, your issue should be normally solved. You can keep an eye on our OFFICIAL PRO DISCORD in order to be notified of when the next server restart will happen, as well as to be notified of any further announcement related to Pokemon Revolution Online. Have a wonderful day !

Hi @ZSyncxs I'm sorry for the inconvenience. Could you please tell me the specification 0f your graphic card? If you cannot find them, the model of your PC should be enough Looking forward to your reply, have a wonderful day !

Hi @Ddelisser I'm sorry o hear about your situation. It seems like you have already caught Genesect and it is in your PC. As you well know, you cannot catch genesect more than once, exactly like it works with the other legendaries. Could you please check you PC and look for genesect? Looking forward to your reply, have a wonderful day !

Hi @pisces2003 I'm sorry for the inconvenience. Unfortunantely, we are unable to de-evolve pokemon due to technical restraints. The only thing we can do is delevelling them or recover if they have been released due to a mistake. Quoting our EVOLUTION & DELEVELING MEGATHREAD: Also, unfortunately i cannot give you another Pokémon as this would be unfair towards all the other players that experienced a similar issue and accepted the fact we do not de-evolve or gift pokemon. I'm really sorry to disappoint you, but I hope you can understand. Let me know if you have any further questions, have a wonderful day !

Hi @dfajin I'm sorry for the inconvenience. Could you please tell me if you have already tried to totally close the client and restart it? Looking forward to your reply, have a wonderful day !