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Everything posted by Shinohara
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resolved I finished all steps and I can get in wish room for jirachi
Shinohara replied to Panda999's topic in General Support
I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day -
Hi @HalHaruhiro I'm sorry to hear about your situation. Nevertheless, it is good to note that the changes have been announced on our OFFICIAL PRO DISCORD from our content team. We cannot disclose the team of Nikola as of now as it is intended to make the players discover them by themselves. I will quote now the announce made on our discord from our content team: Unfortunately, i'm sorry to inform you that we cannot refund you of your lost money/progress or reset the cooldown of the boss as it would be unfair to the other player that accepted the loss of their progress due to crashing, regardless of on our end or theirs, if we restore your cooldowns and not their pokemon/money/cooldowns. Please, take your time to read below: I know it can be frustrating to lose part of your progress, but i hope you can understand why we cannot fulfill your request. As i cannot offer further support with your issue, i will now close the thread. Once again, i'm sorry to hear about your loss but i hope you can understand why we cannot fulfill your request. Have a wonderful day.
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resolved Where does it say 999 items is the max you can have?
Shinohara replied to Riffen's topic in General Support
Once again, i'm sorry for the inconvenience experienced. As i cannot offer further support for this case, i will now lock the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day ! -
I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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Hi @Plucas1 I'm sorry to hear about your situation. Unfortunately, i'm sorry to inform you that we cannot refund you of your progress or extend your membership as it would be unfair to the other players who have accepted their losses due to crashing, regardless of our end or theirs, if we restore your cooldown and not their pokemon/money/cooldowns. Please also take the time to read the thread linked below, for future reference. For, scheduled maintenances, you may check our OFFICIAL PRO DISCORD for updates when the server will be going down in order to minimize your losses. As for unannounced crashes, please do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Nevertheless, in case of long downtimes or numerous issues/crashes on our end, we may issue compensations as a way to apologize. Also, ensuring a proper connection on your end also helps minimize your losses. It is good to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. If the disconnect was caused by connection issues on your end, you may try the following: Call your internet provider. Troubleshoot Your Hardware. Opt for a wired connection if you’re using a wireless connection Turn Off Bandwidth-Hogging Plugins and Apps. Try a New DNS Server I know it can be frustrating to lose part of your progress, but i hope you can understand why we cannot fulfill your request. However, as the issue has been solved from our developers, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day !
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Hi @Drojal I'm sorry for the inconvenience. Unfortunately, there is not an estimated time, and if it will ever happen, as for when PRO will pass the beta state as first we would have to finish to fix everything, code moves, etc. However, as i cannot offer further support for this issue, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day !
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I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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resolved Rotom does spawn in lake acquite anymore + Gengar old levitate
Shinohara replied to Ta7esh's topic in General Support
Hi @Ta7esh I'm sorry for the inconvenience. I would like to inform you that Counter was indeed effective against Ghost Pokémon in the Generation 1. However, from Generation 2 and 3 the move has been changed and Ghost Pokémon have been made Immunue to Counter as it is a Fighting-type move. As you well know, PRO mechanics are almost completely updated to the generaion 7 and therefore it is normal that Ghost Pokémon are immune to Counter. I hope the information provided was helpful, let me know if you have any further questions. Have a wonderful day ! -
Hi @Kirito5357 I'm sorry for the inconvenience. I would like to inform you that the Chane Name Thread has been closed, as announce on our OFFCIAL PRO DISCORD, and therefore we do not offer the chance to change name anymore as of now. Unfortunately you cannot change your username as of now due to the topic being closed, as stated above. If you'd like to change your username, you'd have to wait until the Admins open the topic once again. The topic can be found HERE for future reference. Unfortunately i cannot give you an estimated time for when changing name will be again available, but you can stay tuned in #announcements of our OFFICIAL PRO DISCORD for further announcements about that and other updates. However, I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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Hi @Brandon98 I'm sorry for the inconvenienice. I would like to inform you that if you would like to have another chance to catch Manaphy you will have to fight Nikola and beat him. Nikola can be found in the Unknown Place, located in the Trainer valley. You can check our guide to see how to reach him : TRAINER VALLEY GUIDE Take note that, unfortunately, i am unable to respawn Manaphy for you because it would be unfair towards all the players that accepted the fact they had to fight Nikola in order to respawn the Legendary Pokémon they wanted to catch after a disconnection/crash. I'm sorry to disappoint you but i hope you can understand. Let me know if something is unclear and if you have any further questions, have a wonderful day !
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I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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Hi @ZSyncxs I'm sorry for the inconvenience. Could you please check the requirements here below and see if you meet them: Looking forward to your reply, have a wonderful day !
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I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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Hi @Darkroadsahead I'm sorry for the inconvenience. I would like to inform you that, after testing it multiple times, Absorb works correctly against a Bellsprout. Here below, in the spoiler, there is the proof of that: [spoiler=Zubat vs Bellsprout - Absorb] It is possible that the damage was so low, as it is not really effective, and you thought that it was zero instead. Please, let me know if you have any further questions and i'll be more than happy to clear any doubt and assist you. Have a wonderful day !
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Hi @genzie I'm sorry for the inconvenience. Could you please take a screenshot of the Pokémon you are selecting once you talk with the Caugh Data Checker NPC? Looking forward to your reply, have a wonderful day !
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Hi @linkaros I would like to apologize for the inconvenience. I'm sorry to inform you that there is no way to obtain Darkrai in this moment, as Darkrai was an exclusive for the PRO Halloween 2017. Unfortunately, there is not an estimated time as for when Darkrai will be made available to players again. Nevertheless, if Darkrai will ever be made avaialable to players again, we will announce it on our OFFICIAL PRO DISCORD, where we announce all our new features, updates and announcement related to Pokémon Revolution Online, therefore you can stay tuned thre. Let me know if you have any further questions and i'll be more than happy to clear any doubts and assist you. Have a wonderful day !
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Hi @Makius I'm sorry for the inconvenience. Could you please check if you've not dragged it into some of your Pòkémon ? Please check accurately. Also, could you try to type "Absol Mount" in the search bar and see if it comes out? Looking forward to your reply, have a wonderful day !
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Hi [uSER=2326815]@Marcandro[/uSER] I'm sorry to hear about your situation. I would like to inform you that we are aware of the issues related to the status of our server and our developers are already working on a fix, as fixing them is our main priority in this moment as we understand that frequently disconnections may be frustrating. Unfortunately, i'm sorry to inform you that we cannot refund you of your progress or reset the cooldown of the bug catching contest as it would be unfair to the other players who have accepted their losses due to crashing, regardless of our end or theirs, if we restore your cooldown and not their pokemon/money/cooldowns. Please also take the time to read the thread linked below, for future reference. For, scheduled maintenances, you may check our OFFICIAL PRO DISCORD for updates when the server will be going down in order to minimize your losses. As for unannounced crashes, please do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Nevertheless, in case of long downtimes or numerous issues/crashes on our end, we may issue compensations as a way to apologize. Also, ensuring a proper connection on your end also helps minimize your losses. It is good to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. If the disconnect was caused by connection issues on your end, you may try the following: Call your internet provider. Troubleshoot Your Hardware. Opt for a wired connection if you’re using a wireless connection Turn Off Bandwidth-Hogging Plugins and Apps. Try a New DNS Server I know it can be frustrating to lose part of your progress, but i hope you can understand why we cannot fulfill your request. Unfortunately i am unable to give you an estimated as for when these issues will be fixed, so please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. Have a wonderful day.
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Hi @TheGodfather I would like to apologize for the inconvenience experienced and thank you for reporting this bug. The issue has been forwarded to our developers that will look into it and work to find a fix to the issue. Unfortunately, i cannot give you any estimated time as for when the issue will be solved. Nevertheless, once the issue will be solved i will update you through this post and we will most likely make an announcement on our OFFICIAL PRO DISCORD. Please, be patient in the while the issue gets fixed and let me know if you have any further questions. Have a wonderful day !
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Hi @Lee2kor1 I'm sorry for the inconvenience. I would like to inform you that with the release of the new website, you can now register and then play without activating your account. Nevertheless, keep in mind that the new Dashboard that will be released soon will have features you can only use if your verified your email. Let me know if something is unclear and if you have any further questions. Have a wonderful day !
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Hi @konhara2001 I'm sorry for the inconvenience. The server is currently down due to some technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. Unfortunately, i am unable to give an estimated time as to when the server will be again online. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread. Have a wonderful day !