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Shinohara

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Everything posted by Shinohara

  1. Hi @kahkean007 I'm sorry for the inconvenience. Unfortunantely, we are unable to de-evolve pokemon due to technical restraints. The only thing we can do is delevelling them or recover if they have been released due to a mistake. Quoting our EVOLUTION & DELEVELING MEGATHREAD: Also, unfortunately i cannot give you another Pokémon as this would be unfair towards all the other players that experienced a similar issue and accepted the fact we do not de-evolve or gift pokemon. I'm really sorry to disappoint you, but I hope you can understand. Let me know if you have any further questions, have a wonderful day !
  2. Hi @LaMueertee I'm sorry for the inconvenience. I would like to inform you that your Rotom has been recovered and should be in the last slots of your PC. Could you plesae check that? Looking forward to your reply, have a wonderful day !
  3. Hi @BlinkatDeath I'm sorry for the inconvenience. I would like to inform you that the move Draining Kiss is currently coded incorrectly, as it indeed do not recover health points. This is stated in the LIST OF BROKEN MOVES which you can check to see what move and ability are not coded or coded incorrectly. There is not an estimated time as for when the move will be coded, please be patient in the while and remember that when we update the game we always make an announcement on our OFFICIAL PRO DISCORD. I hope the information given was helpful, let me know if something is unclear and if you have any further questions. Have a wonderful day !
  4. Hi @IlijasTheKing I'm sorry for the inconvenience. I'm sorry to inform you that once you release a Pokémon any possible held item gets automatically deleted. Unfortunately we have no way to confirm that the item was there or not, therefore we are not able to refund it. I'm sorry to disappoint you but i hope you can understand. Let me know if something is unclear and if you have any further questions. Have a wonderful day !
  5. Hi @HarleyQ420 I'm sorry for the inconvenience. Is it possible that one of you disconnected before the battle was finished? Looking forward to your reply, have a wonderful day!
  6. Hi @HarleyQ420 I'm sorry fro the inconvenience. Could you please clarify two things in order to address your issue: What started did you both select? Did you both win or lose against ash the first time? Looking forward to your reply, have a wonderful day !
  7. Hi @Apolar I'm sorry for the inconvenience. I would like to inform you that you are able to check the PVP Ladder of this month by using the command ^ladder silver or ^ladder gold in the #bot-commands channel on our OFFICIAL PRO DISCORD Also, they'll be added in the future as a new feature of the Dashboard rather than the Website. For now, the best way you can check ladder rankings through our Reborn Bot, as stated above. I hope the information given was helpful, let me know if you have any further questions. Have a wonderful day !
  8. Hi @tusharkant I'm sorry for the inconvenience. I would like to inform you that all your Pokémon have been successfully recovered and they should be in the last slots of your PC. Could you please check that? Please, in the future remember to use our RESTORE MEGATHREAD if you would like to request our help to recover one of your released Pokémon. Looking forward to your reply, have a wonderful day !
  9. Hi @Mertysoner Thank you for your patience. I would like to inform you that, after checking your account, the only Magikarp that you have is not shiny and is currently in your PC. You can find it by typing Magikarp in the search bar. I hope the information given was helpful. Please, if you have any further questions, don't hesitaet to ask. Have a wonderful day !
  10. Hi @IlijasTheKing I'm sorry for the inconvenience. I would like to inform you that your Ralts has been successfully recovered and it should be in the last slots of your PC. Could you please check that? Please, as stated above, in the future remember to use our RESTORE MEGATHREAD if you would like to request our help to recover one of your released Pokémon. Looking forward to your reply, have a wonderful day !
  11. Hi [uSER=2291879]@Duerenkran[/uSER] I'm sorry for the inconvenience. I would like to inform you that you are able to disable that "dust" by going in the settings of the game, then in graphic and disable the weather option. Please, do note that this will also remove the rain, etc. Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !
  12. Hi @irafayel I'm sorry for the inconvenience. I would like to inform you that, as stated in the SUGGESTIONS STICKY THREAD, we are planning to add an auction house/marketplace in the game: However, unfortunately i'm unable to give you an estimated time for when it will be added. Nevertheless, please stay tuned on our OFFICIAL PRO DISCORD as that is where we announce all of the updates, new features/contents and everything else related to Pokemon Revolution Online. Please, let me know if you have any further questions. Have a wonderful day !
  13. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day
  14. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day
  15. Hi @HalHaruhiro I'm sorry to hear about your situation. Nevertheless, it is good to note that the changes have been announced on our OFFICIAL PRO DISCORD from our content team. We cannot disclose the team of Nikola as of now as it is intended to make the players discover them by themselves. I will quote now the announce made on our discord from our content team: Unfortunately, i'm sorry to inform you that we cannot refund you of your lost money/progress or reset the cooldown of the boss as it would be unfair to the other player that accepted the loss of their progress due to crashing, regardless of on our end or theirs, if we restore your cooldowns and not their pokemon/money/cooldowns. Please, take your time to read below: I know it can be frustrating to lose part of your progress, but i hope you can understand why we cannot fulfill your request. As i cannot offer further support with your issue, i will now close the thread. Once again, i'm sorry to hear about your loss but i hope you can understand why we cannot fulfill your request. Have a wonderful day.
  16. Once again, i'm sorry for the inconvenience experienced. As i cannot offer further support for this case, i will now lock the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day !
  17. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  18. Hi @Plucas1 I'm sorry to hear about your situation. Unfortunately, i'm sorry to inform you that we cannot refund you of your progress or extend your membership as it would be unfair to the other players who have accepted their losses due to crashing, regardless of our end or theirs, if we restore your cooldown and not their pokemon/money/cooldowns. Please also take the time to read the thread linked below, for future reference. For, scheduled maintenances, you may check our OFFICIAL PRO DISCORD for updates when the server will be going down in order to minimize your losses. As for unannounced crashes, please do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Nevertheless, in case of long downtimes or numerous issues/crashes on our end, we may issue compensations as a way to apologize. Also, ensuring a proper connection on your end also helps minimize your losses. It is good to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. If the disconnect was caused by connection issues on your end, you may try the following: Call your internet provider. Troubleshoot Your Hardware. Opt for a wired connection if you’re using a wireless connection Turn Off Bandwidth-Hogging Plugins and Apps. Try a New DNS Server I know it can be frustrating to lose part of your progress, but i hope you can understand why we cannot fulfill your request. However, as the issue has been solved from our developers, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day !
  19. Hi @Drojal I'm sorry for the inconvenience. Unfortunately, there is not an estimated time, and if it will ever happen, as for when PRO will pass the beta state as first we would have to finish to fix everything, code moves, etc. However, as i cannot offer further support for this issue, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day !
  20. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  21. Hi @Ta7esh I'm sorry for the inconvenience. I would like to inform you that Counter was indeed effective against Ghost Pokémon in the Generation 1. However, from Generation 2 and 3 the move has been changed and Ghost Pokémon have been made Immunue to Counter as it is a Fighting-type move. As you well know, PRO mechanics are almost completely updated to the generaion 7 and therefore it is normal that Ghost Pokémon are immune to Counter. I hope the information provided was helpful, let me know if you have any further questions. Have a wonderful day !
  22. Hi @Kirito5357 I'm sorry for the inconvenience. I would like to inform you that the Chane Name Thread has been closed, as announce on our OFFCIAL PRO DISCORD, and therefore we do not offer the chance to change name anymore as of now. Unfortunately you cannot change your username as of now due to the topic being closed, as stated above. If you'd like to change your username, you'd have to wait until the Admins open the topic once again. The topic can be found HERE for future reference. Unfortunately i cannot give you an estimated time for when changing name will be again available, but you can stay tuned in #announcements of our OFFICIAL PRO DISCORD for further announcements about that and other updates. However, I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  23. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  24. Hi @Brandon98 I'm sorry for the inconvenienice. I would like to inform you that if you would like to have another chance to catch Manaphy you will have to fight Nikola and beat him. Nikola can be found in the Unknown Place, located in the Trainer valley. You can check our guide to see how to reach him : TRAINER VALLEY GUIDE Take note that, unfortunately, i am unable to respawn Manaphy for you because it would be unfair towards all the players that accepted the fact they had to fight Nikola in order to respawn the Legendary Pokémon they wanted to catch after a disconnection/crash. I'm sorry to disappoint you but i hope you can understand. Let me know if something is unclear and if you have any further questions, have a wonderful day !
  25. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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