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Everything posted by Shinohara
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Hi @J123b I'm sorry for the inconvenienice. I would like to inform you that if you have experienced a disconnection, like in your case, while battling Jirachi then you cannot simply rebattle it just after relogging, as that is an option we added for the times when only the server crash. If you would like to have another chance to catch Jirachi you will have to fight Nikola and beat him. Nikola can be found in the Unknown Place, located in the Trainer valley. You can check our guide to see how to reach him, the requirements and his team : TRAINER VALLEY GUIDE Take note that, unfortunately, i am unable to respawn Jirachi for you because it would be unfair towards all the players that accepted the fact they had to fight Nikola in order to respawn the Legendary Pokémon they wanted to catch after a disconnection. I'm sorry to disappoint you but i hope you can understand. Let me know if something is unclear or if you have any further questions, have a wonderful day !
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Hi @@MikePorto I'm sorry for the inconvenience. I would like to inform you that your pokemon stuck have been moved to the last slots of your PC. Could you please check that? Also, in the future remember to use the POKEMON STUCK IN PARTY MEGATHREAD if you would like to request our help to move some pokemon stuck. Have a wonderful day !
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As you have been refunded in-game bya dding 10 revives and 10 mx potion to your inventory, and your issue has been solved, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day !
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Hi @yoda2324 I'm sorry for the inconvenience. As we have informed through our social media, we have recently changed the server host. Unfortunately, as stated on our OFFICIAL PRO DISCORD, these are the first days with servers open and therefore issues may be experienced at any moment. Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. In your specific case the client disconnect you but doesn't kick you out. However, i would like to inform you that our developer is working on a fix. However, we have decided to refund you giving you 10 Revive and 10 Max Potion in order to be able again to fight and complete the elite four. You can find those items in your inventory when you will log in the game Please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. Have a wonderful day!
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Hi @kari317 ! Thank you for your patience. I would like to inform you that the stuck pokemon have been moved to the last slots of your PC. Could you please check it? Have a wonderful day !
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Hi @Craou I'm sorry about the inconvenience. Could you please make your friend follow the steps HERE to get the activation email resent? Remember to make him check the unk mail and make sure that he typed the email correctly. Also, take note that the email could take up to 30 minutes to be received. Also, using a different browser such as Firefox or Chrome could also help along with google chrome. If he should not reiceve the email yet, could you please try to create an account with GMAIL, YAHOO and OUTLOOK, since they are the most reliable. Let me know if you have been successful in solving your issue and if you have any other questions. Have a wonderful day !
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Hi @Blodsagan I'm sorry for the inconvenience experienced. Unfortunately, it is possible that you have been hitted by a disconnection/crash bug that we are currently experiencing I would like to inform you however that our Developer is aware of that and is working on a fix. Unfortunately i am unable to refund you of your loss Pokémon as it would be unfair to others that accepted the loss of their progress due to crashing, regardless on our end or theirs. I know that losing part of your progress may be frustrating, and i'm sorry to disappoint you but i hope you can understand why we cannot refund. However, if you are interested, i'm happy to inform you that from Friday 12 AM to Sunday 11:59 PM GMT, Xmas spawn rate will be changed from 1/1000 to 1/500 therefore you will have even more chances to find a Xmas themed pokemon. Please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. Let me know if you have any further questions, have a wonderful day !
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resolved I accidentally released pokemon
Shinohara replied to Jackyyuriii230's topic in General Support
Hi @jackyyuriii230 I'm sorry for the inconvenience. I would like to inform you that your Scizor has been successfully recovered and it should be in the last slots of your PC. Could you please check that? Please, in the future remember to use our RESTORE MEGATHREAD if you would like to request our help to recover one of your released Pokémon. Looking forward to your reply, have a wonderful day ! -
someone knows how to get, evolve to huntail?
Shinohara replied to Yaroslord's topic in General Support
Hi @YarosLord I'm sorry about the inconvenience. I would like to inform you that you are able to encounter Clamperl in the following locations [spoiler= Clamperl Location] Clamperl #Map Area Daytime Rarity MS Level Item Diamond Domain Main Cave Fish (Good Rod) M/D/N Tier 4 No 22-26 - Route 124 Underwater Fish (Good Rod) M/D/N Tier 6 No 30-34 Big Pearl Route 126 Underwater Fish (Good Rod) M/D/N Tier 6 No 30-34 Pearl Route 127 Underwater Fish (Good Rod) M/D/N Tier 6 No 30-34 Big Pearl Route 128 Underwater Fish (Good Rod) M/D/N Tier 6 No 30-34 Pearl Route 129 Underwater Fish (Good Rod) M/D/N Tier 6 No 30-34 Big Pearl Route 130 Underwater Fish (Good Rod) M/D/N Tier 6 No 30-34 Pearl Route 40 Fish (Good Rod) N Tier 5 No 15-21 Deep Sea Tooth Diamond Domain B1F Fish (Super Rod) M/D/N Tier 6 No 22-26 - Route 108 Fish (Super Rod) M/D/N Tier 7 No 20-35 Big Pearl Route 124 Fish (Super Rod) M/D/N Tier 5 No 25-35 - Route 126 Fish (Super Rod) M/D/N Tier 6 No 32-33 Big Pearl Amity Square Surf M/D/N Tier 5 No 17-20 - Love Island Surf N Tier 6 No 13-17 - Route 219 Surf/Fish (Super Rod) M/D/N Tier 5 No 20-32 Deep Sea Scale Route 221 Surf/Fish (Super Rod) M/D/N Tier 6 No 28-32 Deep Sea Tooth It is also possible to obtain a Clamperl by completing the ABANDONED SHIP QUEST . Once you've obtained a Clamperl, It evolves into Huntail when traded holding a Deep Sea Tooth. It is possible to obtain a deep sea tooth in the following ways: [spoiler=Obtain a Deep Sea Tooth] -
Hi @TyTheKing ! I'm sorry for the inconvenience. I would like to inform you that, as you stated, we cannot process payments because we are in a migration process to a new infrastructure. Unfortunately there is not an estimated time for when donations will be again available. Please, stay tuned on our OFFICIAL PRO DISCORD for further announcements. Let me know if you have any further questions. Have a wonderful day !
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Hi @Aniren ! I'm sorry for the inconvenience. I would like to inform you that i've forwarded your issue our Content Scripter team that is checking it. Unfortunately i cannot give you an estimated time for when it will be fixed, but i will update you as soon as possible. Please, be patient until that moment. Have a wonderful day !
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I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. About your other question, i explained it accurately in your other thread HERE that was solved already. With that said, i will now lock the thread. Have a wonderful day !
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I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day !
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I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day !
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Unable to connect server and Log in too long
Shinohara replied to Dwynenyi's topic in General Support
Hi @DwyneNyu I'm sorry about the inconvenience. The server were in Maintenance until recently to fix one our bug, could you please try to play right now and see if you experience still the same error? if you are still experiencing issue, could you please try to totally reset, and not only restart, your router and internet connection and let me know if it works? If not, please check with the following questions. Looking forward to your reply, have a wonderful day ! -
I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day !
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I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day !
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Hi @kari317 ! I'm sorry for the inconvenience. It seems like while merging you've selected the wrong server and therefore you've not anymore all your badges-regions completed, but you have kept your Items and Pokémon. Are you aware of that and it is intended you want to do again all the story? Or you are interested in an account unmerge? If you want to restart your adventure and request those Pokémon to be moved out of your team, please make sure to add atleast one Pokémon native of Kanto to your account, and then i will be able to move them into your PC. Looking forward to your reply, have a wonderful day !
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'm' sorry for the inconvenience. The servers were down due to a Maintenance as we announced on our discord and in-game. You should now be able to log on again. Also, please refrain from asking regarding server status here as it is against the General Support Rules. You can check server status by doing ^up in #bot-commands in our OFFICIAL PRO DISCORD. With that said, as your questions have been answered, i will now be locking this thread. Have a wonderful day !
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Hi [uSER=2007989]@minecrafters[/uSER] & @ErickJotho0000 I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. There is not an estimated time for when the servers will be online again, you can keep an eye out in the OFFICIAL PRO DISCORD to be notified for when they will. You can also check server status by doing ^up in #bot-commands on our discord. Also, please refrain from asking regarding server status here as it is against the general support rules. With that said, i will now lock the thread. Have a wonderful day !
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Hi @kradluks ! I'm sorry for the inconvenience. I would like to inform you that yes, you can obtain X-Mas themed Pokémon by using the repel-trick. In specific, you have 1/500 chances to find a X-Mas Themed Pokémon until Sunday night 11:59 PM GMT. You can repel trick axew in the following location and check it on our OFFICIAL PRO DISCORD by doing the command ^repel nameofthepokemon Axew #Pokemon Map Area Daytime Level MS Axew Granite Cave B1F Land M/N 15-18 No I hope what said provided some clarification, let me know if you have any further questions. Have a wonderful day !
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Hi @MasterSam ! As your questions have been answered and you've read the answer and liked the post, i will now close the thread. Again, remember that Gardevoir can be both male and female and that only Gallade is male-only- If you have any further questions, please don't hesitate to ask. Have a wonderful day !
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Hi @toniivor I'm sorry about the inconvenience. Could you please make your friend follow the steps HERE to get the activation email resent? Remember to make him check the unk mail and make sure that he typed the email correctly. Also, take note that the email could take up to 30 minutes to be received. Also, using a different browser such as Firefox or Chrome could also help along with google chrome. If he should not reiceve the email yet, could you please try to create an account with GMAIL, YAHOO and OUTLOOK, since they are the most reliable. Let me know if you have been successful in solving your issue and if you have any other questions.
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Hi @KalieXKitten ! I'm sorry for the inconvenience. I would like to inform you that it is possible that you might have experienced a bug while login. Could you please try to restart your client and spam-click on the login button? If you should not be able to log in the game after trying the said things, could you please try to restart your internet connection and router and if that fix your issue. If not, please check the following: Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !
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Hi @Diwaka ! I'm sorry for the inconvenience. I would like to inform you that if you would like to invite the Reborn Bot to your discord, you have to go here: REBORN BOT - DISCORD and then click "invite now" in the top right corner of the display. After that, you should be able to choose the server where you want to invite the reborn bot to. Please let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !