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Posts
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Everything posted by Shinohara
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resolved When would be servers online?
Shinohara replied to Zaiedahmedpoke's topic in General Support
Hi @ZaiedAhmedpoke I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. Unfortunately, i cannot give you an estimated time for when the servers will be online again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it is against the General Support rules. An announce on our OFFICIAL PRO DISCORD will be made once the servers will be online . You can also check server status by doing ^up in #bot-commands on our discord. With that said, i will now lock the thread. Have a wonderful day !- 1 reply
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Hello fellow trainers!
Shinohara replied to Asukaishimaru's topic in Player Introduction and Partings
Welcome AsukaIshimaru ! Hope you enjoy the game ! If you would like to meet some new friend and chat, you may be interested in joining our OFFICIAL PRO DISCORD. You will find there a lot of players to chat with and a art-channel where you will be able to post your works and see other works made by other players. You can also post them in the following sub-forum GENERAL ART SHOWCASE Have a wonderful day ! -
Hi @satthu100svs I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. Unfortunately, i cannot give you an estimated time for when the servers will be online again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it is against the General Support rules. An announce on our OFFICIAL PRO DISCORD will be made once the servers will be online . You can also check server status by doing ^up in #bot-commands on our discord. With that said, i will now lock the thread. Have a wonderful day !
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Hi @betolin I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. Unfortunately, i cannot give you an estimated time for when the servers will be online again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it is against the General Support rules. An announce on our OFFICIAL PRO DISCORD will be made once the servers will be online . You can also check server status by doing ^up in #bot-commands on our discord. With that said, i will now lock the thread. Have a wonderful day !
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Hi @Antonio06 I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. Unfortunately, i cannot give you an estimated time for when the servers will be online again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it is against the General Support rules. An announce on our OFFICIAL PRO DISCORD will be made once the servers will be online . You can also check server status by doing ^up in #bot-commands on our discord. With that said, i will now lock the thread. Have a wonderful day !
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resolved Unable to log into PRO, Error 503 Service Unavailable
Shinohara replied to Snaddz's topic in General Support
Hi @Snaddz I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. Unfortunately, i cannot give you an estimated time for when the servers will be online again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it is against the General Support rules. An announce on our OFFICIAL PRO DISCORD will be made once the servers will be online . You can also check server status by doing ^up in #bot-commands on our discord. With that said, i will now lock the thread. Have a wonderful day !- 1 reply
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Hi @bergsonfagundes I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. Unfortunately, i cannot give you an estimated time for when the servers will be online again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it is against the General Support rules. An announce on our OFFICIAL PRO DISCORD will be made once the servers will be online . You can also check server status by doing ^up in #bot-commands on our discord. With that said, i will now lock the thread. Have a wonderful day !
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resolved no me entra el juego en mi android
Shinohara replied to Manjax4325's topic in General Support
Hi @manjax4325 I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. Unfortunately, i cannot give you an estimated time for when the servers will be online again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it is against the General Support rules. An announce on our OFFICIAL PRO DISCORD will be made once the servers will be online . You can also check server status by doing ^up in #bot-commands on our discord. With that said, i will now lock the thread. Have a wonderful day ! -
Hi @Taukedt I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. Unfortunately, i cannot give you an estimated time for when the servers will be online again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it is against the General Support rules. An announce on our OFFICIAL PRO DISCORD will be made once the servers will be online . You can also check server status by doing ^up in #bot-commands on our discord. With that said, i will now lock the thread. Have a wonderful day !
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Hi @Xecthor I'm sorry for the inconvenience. I would like to inform you that this is a rare bug that may be experienced. However, if you have not started yet your adventure and you're yet at the start, and the issue won't be automatically solved when the servers will be online, we can offer you an account reset that should be helpful to solve your issue. Are you interested in resetting your progress in order to solve this issue about the character customization? Looking forward to your reply, have a wonderful day !
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Hi @beslerHN I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. During this time it is not possible to register any account or access the dashboard, and therefore you will have to wait. However i would like to assure you that this issue will be automatically solved when the servers will be up again. Unfortunately, i cannot give you an estimated time for when the servers will be online again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. An announce on our OFFICIAL PRO DISCORD will be made once the servers will be online . You can also check server status by doing ^up in #bot-commands on our discord. As the issue will be solved once the servers will be online, i will now close the thread. If you should still experience this error once the server will be online, please make sure to create a thread and explain your issue there. Have a wonderful day !
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Hi @ArunKenny I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug that players experienced recently. The issue, as you asked how it worked, was disconnecting the players during their gameplay (pvp, battles, or even while afk) but without kicking them. The example you made is correct, for example in battle you were getting stuck at the "please wait" message and therefore you would have been teleported to your last visited pokecenter after relogging. After this Maintenance the bug should be totally fixed. Unfortunately, i cannot give you an estimated time for when the servers will be online again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it is against the General Support rules. An announce on our OFFICIAL PRO DISCORD will be made once the servers will be online . You can also check server status by doing ^up in #bot-commands on our discord. With that said, i will now lock the thread. Have a wonderful day !
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Hi @sharlken ! I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. Unfortunately, i cannot give you an estimated time for when the servers will be online again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it is against the General Support rules. An announce on our OFFICIAL PRO DISCORD will be made once the servers will be online . You can also check server status by doing ^up in #bot-commands on our discord. With that said, i will now lock the thread. Have a wonderful day !
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Hi @Jeswin456 I'm sorry for the inconvenience. if you have not downloaded the application and would like to use the browser one, could you please try to access your discord from here DISCORD ACCOUNT LOGIN. After that, please click on the "+" button you have under the list of your servers and click join and insert this link https://discord.gg/98pMNxq . Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !
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resolved Problem with connection maybe i don't know...
Shinohara replied to Opeth2016's topic in General Support
Hi there ! I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. Unfortunately, i cannot give you an estimated time for when the servers will be online again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it is against the General Support rules. An announce on our OFFICIAL PRO DISCORD will be made once the servers will be online . You can also check server status by doing ^up in #bot-commands on our discord. With that said, i will now lock the thread. Have a wonderful day ! -
Hi @jit980 I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. There is not an estimated time for when the servers will be online again, you can keep an eye out in the OFFICIAL PRO DISCORD to be notified for when they will. You can also check server status by doing ^up in #bot-commands on our discord. Also, please refrain from asking regarding server status here as it is against the General Support rules. With that said, i will now lock the thread. Have a wonderful day !
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Hi @amarendra ! I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. There is not an estimated time for when the servers will be online again, you can keep an eye out in the OFFICIAL PRO DISCORD to be notified for when they will. You can also check server status by doing ^up in #bot-commands on our discord. Also, please refrain from asking regarding server status here as it is against the General Support rules. With that said, i will now lock the thread. Have a wonderful day !
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Hi @monty63697287 ! I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. During this time it is not possible to register any account or access the dashboard, and therefore you will have to wait. However i would like to assure you that this issue will be automatically solved when the servers will be up again. There is not an estimated time for when the servers will be online again, you can keep an eye out in the OFFICIAL PRO DISCORD to be notified for when they will. You can also check server status by doing ^up in #bot-commands on our discord. Also, please refrain from asking regarding server status here as it is against the General Support rules. With that said, i will now lock the thread. If you should find the same issue even when servers will be online, you can create another post in the GENERAL SUPPORT explaining your issue and we will assist you. Have a wonderful day !
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Hi there ! I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. During this time it is not possible to register any account and therefore you will have to wait. There is not an estimated time for when the servers will be online again, you can keep an eye out in the OFFICIAL PRO DISCORD to be notified for when they will. You can also check server status by doing ^up in #bot-commands on our discord. Also, please refrain from asking regarding server status here as it is against the General Support rules. With that said, i will now lock the thread. If you should find the same issue even when servers will be online, you can create a post in the GENERAL SUPPORT explaining your issue and we will assist you. Have a wonderful day !
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Hi @MudkipCool I'm sorry for the inconvenience. I would like to inform you that there are no official news about a possible new client. However, i can assure you that in case a new client will be required, the current client will issue a warn saying that you have to download a new one. Unfortunately, all the announcements are made on our OFFICIAL PRO DISCORD that you can access from the browser even without downloading the application. However, to help you, i will leave this thread open and will update you when the servers are online and i will inform you if a new client will be needed or not. Hope what said provided some clarification, let me know if you should have any further questions. Have a wonderful day !
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Hi there ! I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. There is not an estimated time for when the servers will be online again, you can keep an eye out in the OFFICIAL PRO DISCORD to be notified for when they will. You can also check server status by doing ^up in #bot-commands on our discord. Also, please refrain from asking regarding server status here as it is against the rules With that said, i will now lock the thread. Have a wonderful day !
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Hi @Sahua0742 I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. There is not an estimated time for when the servers will be online again, you can keep an eye out in the OFFICIAL PRO DISCORD to be notified for when they will. You can also check server status by doing ^up in #bot-commands on our discord. Also, please refrain from asking regarding server status here as it is against the rules With that said, i will now lock the thread. Have a wonderful day !
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Hi @BIOhunter96 ! I'm sorry for the inconvenience. I would like to inform you that we may be able to recover your lost account if you happen to have some information about that. Let me know if you are interested in trying that. About the customization character, I would like to inform you that this is a rare bug that may be experienced. However, if you have not started yet your adventure and you're yet at the start, we can offer you an account reset that should be helpful to solve your issue. Are you interested in resetting your progress in order to solve this issue about the character customization? Looking forward to your reply, have a wonderful day !
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Hi there ! I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. There is not an estimated time for when the servers will be online again, you can keep an eye out in the OFFICIAL PRO DISCORD to be notified for when they will. You can also check server status by doing ^up in #bot-commands on our discord. Also, please refrain from asking regarding server status here as it is against the rules With that said, i will now lock the thread. Have a wonderful day !
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Hi @Subhammaster I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. There is not an estimated time for when the servers will be online again, you can keep an eye out in the OFFICIAL PRO DISCORD to be notified for when they will. You can also check server status by doing ^up in #bot-commands on our discord. Also, please refrain from asking regarding server status here as it is against the rules With that said, i will now lock the thread. Have a wonderful day !