Shinohara

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @Kahali I'm sorry for the inconvenience. Have you followed the instruction given and have you been able to solve your issue? Looking forward to your reply, have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @Diwaka ! I'm sorry for the inconvenience. I would like to inform you that you can use the command ?evzones on our OFFICIAL PRO DISCORD in order to check the ev zones and location where you can ev-train your Pokémon. However, as your main issue has been solved, i will now close the thread in order to not go off-topic. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

As i cannot offer further support and your question have been answered, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. About the error, thank you for reporting it. We will investigate further in order to understand the issue and fix it. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

As we've checked in game and you've correctly finished PINKAN ISLAND QUEST, i will now close the thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. About the items, you will be able to take off the items from those Pokémon only after you have obtained the 8th badge of the current region you are in. With that said, i will now close the thread. Have a wonderful day !

Hi @dmmzc I'm sorry for the inconvenience. I would like to inform you that this is a rare bug that may be experienced. However, if you have not started yet your adventure and you're yet at the start, we can offer you an account reset that should be helpful to solve your issue. Are you interested in resetting your progress in order to solve this issue about the character customization? Looking forward to your reply, have a wonderful day !

Hi @Johann14 I'm sorry for the inconvenience. I would like to inform you that i've succesfully deleveled your Sneasel to level 99. Could you please check it? Remember that Sneasel evolves into Weavile when leveled up holding a Razor Claw during the night. Also, in the future please use the Evolution and Deleveling Megathread if you would like to request our help for a deleveling or trade-evolution. Have a wonderful day !

Hi @marcosni15 I would like to apologize for the inconvenience and thank you for reporting this error. Our Content Scripter team have successfully fixed the error and you should now be able to heal again your Pokémon in the Saffron City Pokecenter. As the issue has been solved, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

Hi @Dame201 I'm sorry for the inconvenience. I would like to inform you that i've just checked your account and that if you've set 3 days as time for the lending trade, you should receive your pokemon back today. In specific you should receive them in 5-6 hours from now. Let me know then if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @baDD I'm sorry for the inconvenience. Unfortunantely, we are unable to de-evolve pokemon due to technical restraints. The only thing we can do is delevelling them or recover if they have been released due to a mistake. However, if you would like to teach Cosmic Power to your Pokémon you have to interact with the Pre-Evo tutor in the Daycare. To unlock the daycare you have to defeat the boss Naero in the Cerulean cave. You can find further info about Naero, and the other bosses, by checking the BOSS GUIDE To know how to unlock the cerulean cave, and how to access other areas, you can check the HOW TO ACCESS SPECIFIC AREAS guide. Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Hinako11 I'm sorry for the inconvenience. Unfortunately, i'm sorry to inform you that we cannot give the map files to our players as those files are intended to be kept private. However, as a player you can go in game, press F2 and then type staffview 20 in the console. If from smartphone, simply drag down from the top of your smartphone to open the console and do the same procedure. You will see that you will have a really far, and complete, view of the map that will permit you to screenshot that. You can change 20 with 19, 18, 17, 21 etc until you find the zoom you most prefer. Let me know if you've been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @DKane64 ! I'm sorry for the inconvenience. I would like to apologize for the inconvenience experienced. As we have informed through our social media, we have recently changed the server host. Unfortunately, as stated on our OFFICIAL PRO DISCORD, these are the first days with servers open and therefore issues may be experienced at any moment. We highly suggest therefore to not try BOSS or PVP (and similar) until the servers will be stable. Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Unfortunately we cannot refund you of any of your lost Pokémon because you didn't catch them but just found them in a battle, or they didn't have an ID, and it would be unfair to other players that accepted the loss of their progress due to crashing, regardless of our end or theirs. About your Master Ball, could you please provide any evidence of your loss? If that is a video, you can upload it on youtube and then post it here. Looking forward to your reply, have a wonderful day !

Hi @iznatejairo ! I'm sorry for the inconvenience. I would like to inform you that, unfortunately, there is not an estimated time for when the item to evolve spritzee and swirlix will be available to players. However, once they will be available we will make an announcements on our OFFICIAL PRO DISCORD I'm sorry to disappoint you but i hope you can understand. Let me know if you have any further questions, have a wonderful day !

Hi @Tracyschiem I'm sorry for the inconvenience. I would like to inform you that when you try to throw any type of pokeball(master ball included) to a Pokémon that cannot be caught, the game will simply block you and tell you that you cannot catch the said Pokémon. Unfortunately, Zapdos cannot be caught from players and it is possible to obtain just its seen data. The only legendaries that you can catch in this moment are: Mew Celebi Raikou Entei Suicune Jirachi Latios and Latias Phione Heatran Azelf Uxie and Mesprit Genesect Regice, Registeel, Regirock Manaphy Let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @MrJashin I would like to inform you that you can find the list of the Pokémon not to be used in the ranked battle in this thread: POKEMON BANNED FROM PVP Also, you may want to check too the PVP RULES in order to have a better understanding of what is bannned and what not. Let me know if something is unclear and if you have any further questions. Have a wonderful day !