Shinohara

Hi @7h3b0b0 I'm sorry for the inconvenience. I would like to inform you that this could be casued by several causes. First of all, you should check if you have the latest version of .NET Framework installed. If this is the case and it still does not work, please do the following: Go to the folder C:\Users\YourUsername\AppData\Local\Temp\ (Replace YourUsername with your Windows usernamen). Find a folder that starts with PRO_ and open it. If you have more than one, open the latest one. Start the ClientPatcher.exe. You should get an error message now. Should this be enough for you to fix it yourself, please do it. If not, create a forum post in General Support with the error message. Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Tegridyfarms I'm sorry for the inconvenience. As your issue has now been solved in the proper thread [ REGION LOCKED POKEMON MEGATHREAD ] I will now close this thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

Hi @BlazeEyes I'm sorry for the inconvenience. After checking your account it seems like you have been able to solve your issue and beat the 7th gym of Hoenn. In this case, congratz ! Could you please let me know if you have any further questions? Looking forward to your reply, have a wonderful day !

Hi @Majou I'm sorry for the inconvenience. After checking your account, it seems like the player Kwesi has the Pelipper and that means that the trade was successful. Regard the Pelipper that you currently own, I would like to inform you that they are not the same and is not a duplicated version. In fact, both the pelipper have different stats (iv, nature, etc). I hope the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day !

Hi @KazaDanilova I'm sorry for the inconvenience. Could you please try to download a VPN such as WINDSCRIBE , activate it and then try to download the game from one of our current download links? Looking forward to your reply, have a wonderful day !

Hi @Pokemanen I would like to apologize for the inconvenience experienced and I will try to be as much transparent as possible and clear things for you. As you have stated above, we are recently having some issue with the stability of our servers that sometimes cause the disconnections of the players from the servers. We understand that disconnections can be frustrating as no one should ever experience a loss of their progress because that is sad, frustrating and block players from fully enjoying the game. We are doing our best to make the game better everyday. We bought a better server, reworked the whole script engine and reworking the battle system right now. Also, our current Developers are always working on the stability of the server analyzing each crash dump in order to understand what is causing them, why it's causing that, and to decrease those annoying crashes. In specific, the crashes are being caused by the script of the game, and not from the server itself, and that doesn't make things easy as it nearly impossible to prevent the server from crashing without re-writting the entire server code from scratch. However, our developers are working no-stop in order to fix the server to a point where it will be again playable as we really care about our community and want to make sure that everyone enjoy the game and everyone is happy while playing it. Our developers are totally reworking the server code and there will be an update soon where python will be completely rei-mplemented in PRO and many, many other things in the server code as well, and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them in a fastest way. In addition to what said above, i would like to inform you that in the future our TOOLS will be updated as well in order to help us check things like shop-logs and other things that may be loss due to a crash and therefore help us to have solid proof where we can base refunds on in case someone should lose part of their progress. I know that this doesn't provide any solid answer to your questions and neither a fix as of now, but i wanted anyway to point out that we are working everyday to keep Pokémon Revolution Online updated with new contents/feature/release and to solve any possible issue, this because we really care about our community and want to make sure that everyone enjoy the game and everyone is happy while playing it. Please, let me know if something is unclear or if you have any further questions and i will be more than happy to answer you and clear any possible doubt. Have a wonderful day !

Hi @Aspergillusssss I'm sorry for the inconvenience. I would like to assure as first that none of your item has been lost. When you start the Heatran Quest, all your Master Ball and Rare Candies gets taken from NPC Buck. In order to get them back, you have to finish the Heatran Quest. In specific, you will be able to get back your rare candies and master ball, by talking with buck, only after you will have defeated the Heatran level 99. If you are interested, the amount of item taken is x1 Rare Candies and 2x Master Ball. Unfortunately we cannot move those items back to you as the quest is intended to work like that, i hope you can understand. For further info about the Heatran Quest you can check this link HEATRAN QUEST - LEGENDARY MEGATHREAD as well as our HEATRAN QUEST - PROWIKI I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @Ashmanio I'm sorry for the inconvenience and the delay. After checking your account, it seems like you have been able to catch Manaphy and therefore to solve your issue. Could you please confirm me that? Regard the status of the server, we understand that experiencing crashes and losing progress can be frustrating and we always work and try to improve the stability of our servers but is not perfect and it can sometimes still result in a crash. However, our developers are working no-stop in order to fix the server to a point where it will be again playable as we really care about our community and want to make sure that everyone enjoy the game and everyone is happy while playing it. They are totally reworking the server code and there will be an update soon where python will be completely re-implemented in PRO and many, many other things in the server code as well, and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them in a fastest way. In addition to what said above, i would like to inform you that in the future our TOOLS will be updated as well in order to help us check things like shop-logs and other things that may be loss due to a crash and therefore help us to have solid proof where we can base refunds on in case someone should lose part of their progress. Looking forward to your reply, have a wonderful day !

Hi @hektor321 I'm sorry for the inconvenience. Unfortunately, i regret to inform you that we are unable to refund you of your Bug Catching Contest cooldown as it would be unfair to all the others that accepted the loss of their progress due to crashing, regardless of on our end of theirs, if we would refund you and and all of them of their money/cooldown/pokemon. However as Pokemon Revolution Online is a project in continuous update and that we understand that experiencing crashes and losing progress can be frustrating, we always work and try to improve the stability of our servers but is not perfect and it can sometimes still result in a crash. Our developers are working no-stop in order to fix the server to a point where it will be again playable as we really care about our community and want to make sure that everyone enjoy the game and everyone is happy while playing it. They are totally reworking the server code and there will be an update soon where python will be completely re-implemented in PRO and many, many other things in the server code as well, and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them in a fastest way. In addition to what said above, i would like to inform you that in the future our TOOLS will be updated as well in order to help us check things like shop-logs and other things that may be loss due to a crash and therefore help us to have solid proof where we can base refunds on in case someone should lose part of their progress. Also, ensuring a proper connection on your end also helps minimize your losses. It is good to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. If the disconnect was caused by connection issues on your end, you may try the following: Call your internet provider. Troubleshoot Your Hardware. Opt for a wired connection if you’re using a wireless connection Turn Off Bandwidth-Hogging Plugins and Apps. Try a New DNS Server I know it can be frustrating to lose part of your progress, but i hope you can understand why we cannot fulfill your request. Please, stay tuned on our OFFICIAL PRO DISCORD for further announcements about Pokemon Revolution Online. I hope the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day !

Hi @shadowleo I'm sorry for the inconvenience. It is possible that some character not allowed in your password is blocking you from accessing the game. To solve that, could you please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) and check if it solves your issue? It's important to change the password on the website rather on the forum because changing the website one should automatically change the forum one as well. Looking forward to your reply, have a wonderful day

Hi @Mia0ak I'm sorry for the inconvenience. As we have talked in-game and i've helped you teleporting you to the last visited pokenceter, I will now close this thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

Hi @Tegridyfarms I'm sorry for the inconvenience. As your issue has now been solved in the proper thread [ REGION LOCKED POKEMON MEGATHREAD ] I will now close this thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

Hi @Fuzzyy I'm sorry for the inconvenience. Unfortunately, I'm sorry to inform you that the resolution applied and used on the smartphone client is the native one of your device (that in your case is 2k x 1k) and therefore it is not possible to change it. You could try to follow the here below procedure and see if that help, but unfortunately I cannot guarantee that it will allow you to change your resolution: Delete/Unistall the old client of PRO and delete all the remaining files (make sure to not have any other PRO file on your device) Restart your smartphone Download a new browser different from the one used before Download the latest client from PRO WEBSITE DOWNLOAD As said before, unfortunately I cannot guarantee that it will fix the resolution issue because, however trying is still worth. I hope the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day !

Hi @Lynielzak I'm sorry for the inconvenience. I would like to inform you that it is possible that it was an error on our and and it should have now been fixed, since i can't replicate it. Could you please try to evolve your pokemon again and tell me if you have been able to solve your issue? Looking forward to your reply, have a wonderful day !

Hi @mucoaga I'm sorry for the inconvenience. Unfortunately, i regret to inform you that we are not able to refund you of your lost money/progress or reset the cooldown of the boss as our TOOLS do not permit us to do that and because it would be unfair to the others that experienced a similar loss of the progress and accepted the fact that we are not able to refund them. It would be also really hard to refund more than 1500 players at each crash and would take a lot of time; time that we are currently using to fix the server crashes and status. However, our developers communicated that they will try their best to optimize our TOOLS in order to permit us to have a better check over these things, and many others, and therefore permit us to give a better help to players in these situations in the future. Please, take your time to read below: The reason of why the boss cooldown have not been reset after the crash is because or the server didn't experience a normal crash, but first just kicked out all the players and this is why the cooldown wasn't reset, or because there might have been an error on our end. Also, i would like to inform you that we are aware of the issues related to the status of our server, and i can assure you that our Developers are working on a fix and that fixing them is our main priority in this moment, as we understand that frequently disconnections may be frustrating. Also, despite there are issues on our end for what regard the stability of our servers, ensuring a proper connection on your end also helps minimize your losses. It is good to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. If the disconnect was caused by connection issues on your end, you may try the following: Call your internet provider. Troubleshoot Your Hardware. Opt for a wired connection if you’re using a wireless connection Turn Off Bandwidth-Hogging Plugins and Apps. Try a New DNS Server Unfortunately i am unable to give you an estimated as for when these issues will be fixed, so please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. Please, let me know if you have any further questions. Have a wonderful day!

Hi @Downloading I'm sorry for the inconvenience and the delay. Could you please try to use an escape rope to get teleported to your last visited pokecenter and tell me if you have been able to solve your issue? Looking forward to your reply, have a wonderful day !

Hi @Chalzon I'm sorry about the inconvenience. I would like to inform you that you can change your password from HERE . Please, Remember to check the junk mail and make sure to the email correctly. Also, take note that the email could take up to 30 minutes to be received. Also, using a different browser such as Firefox or Chrome could also help. If you should not receive the email yet, could you please try to repeat the same procedure from your smartphone please. Let me know if you have been successful in solving your issue and if you have any other questions. Have a wonderful day !

Hi @Ginja I'm sorry for the inconvenience. It seems like you have been able to get yourself unstuck and continue your adventure. Could you please confirm me that your issue has been solved? Looking forward to your reply, have a wonderful day !

Hi everyone and welcome in the 20th Official Ladder Tournament ! This tournament is for the top 25 players of the ladder of May 2019! Please register within the next four days! The ladder tournament will be on showdown with PRO rules! -[/hr] To make the tournament cross server To keep a safe log of all matches To give the option to play more different teams -[/hr] Rated pvp rules apply. Please familiarise yourself with these if you have not done so already. If you disconnect, it will be counted as a loss unless your opponent agrees to a rematch. Finish the matches within the stated time: If you didn't complete your match within the stated time, the winner will be decided by coinflip. If your opponent tried to contact you and you didn't react within the stated time, you will be disqualified. -Evidence is needed in this case! [*]You have to post the replay links to prove that you won within the given time. [*]You will have 2~4 days per round! [*]You can use as many Pokemon as you want and don't need to register them. [*]You can only use Pokemon that are catchable and not banned on PRO. [*]You are allowed to use following moves that do not work 100 % correctly in PRO: Belch, Bug Bite, Bulldoze, Counter, Defog, Detect, Doom Desire, Draining Kiss, Explosion, Fake Out, Flare Blitz, Last Resort, Mirror Coat, Outrage, Parting Shot, Protect, Rapid Spin, Razor Wind, Sleep Talk, Softboiled, Slack Off, Stealth Rock, Sucker Punch, Spikes, Toxic Spikes, Sticky Web, Taunt, Pressure, U-Turn and Volt Switchm, Magic Coat. [*]You are allowed to use following abilities that do not work 100 % correctly in PRO: Competitive, Cute Charm, Defeatist, Fur Coat, Drought, Drizzle, Dry Skin, Ice Body, No Guard, Refrigerate, Sand Stream, Snow Warning, Unburden, Synchronize, Contrary, Mold Breaker. [*]You have to join the ladder tournament discord, before the tournament starts. You will get the invite link, after your registration [*]Shaymin (Land) will be allowed in our tournaments however Shaymin (Sky) remains banned! -[/hr] Q: Which Pokemon can be used in showdown tournaments? A: You can use all Pokemon, abilities, items and moves that were coded and allowed, when the tournament started. Reference: PVP RULES The list is longer, so only use them, if you are sure that they are coded and allowed. If you are unsure, feel free to ask. Q: We didn't finish our match within the given time. What happens now? A: If you tried to contact your opponent and s/he didn't answer, then your opponent will be disqualified. Evidences are needed. If both of you didn't try to contact each other or weren't able to agree on a date, then the match will be coinflipped. Q: The timer in PRO is different than in Showdown. What do we do? A: If your opponent asks and you agree with the timer, it will be counted as you agreed with it (it is possible for us to see the Chat History on sd). If your opponent turn on the timer without asking for your input and you don't want it, you are allowed to quit the match and rematch it after. This is only applied if he turned the timer on the current turn, or previous turn, so pay attention to SD Chat. Q: PRO has no formats. Which one do we use? A: Gen 7 Anything Goes. Q: I can't agree on different terms with my opponent. What happens now? A: If you make reasonable suggestions and your opponent does not agree without making his own suggestions, then it will count as a refusal to battle. If you and your opponent make reasonable suggestions, but still can't agree within the given time, then the match will be coinflipped. -[/hr] You have time to register until the June 9th 2019, 23:59 GMT +0. There are two ways to register: Make a post in this topic with the filled registration form below. or PM Keita#0083 or Senrosia#4530 on discord with the filled registration form below. (Note that you will only be able to play the matches with the showdown name you subscribe here, if you fail to follow this, you will be ELIMINATED.) Registration closes on June 9th 23:59 GMT+0.Once all participants are gathered, the brackets will be added in this post. The tournament will only happen with at least 8 participants! -[/hr] 1st Place: With the recent changes, the winner of the ladder tournament has now the chance to choose one between two possible rewards + 1x Reroll Ticket : - A tradeable Pokémon of the one written into THIS REWARD LIST with IV 31 22 27 30 25 26 spread as the winner most prefer, as well as nature and ability chosen by the winner OR -Untradeable Shiny Pokémon contained into THIS REWARD LIST with the Main Stat 31 IV and all the other IV centered around 20. Nature and ability chosen by the winner. 2nd Place: 1x 60-days MS + 1x Reroll Ticket 3rd Place: 1x 30-days MS Toxicity leads to a Toxic Orb instead of the prizes above. -[/hr] Top 25 Silver Ranked Rating (No Tier Ladder) [spoiler=SILVER LADDER] [/center] #Rank Name Guild Rating Wins Losses Win% 1. GlogS NoMercy 554 91 17 84 2. ikonos123 NoMercy 537 208 43 82 3. Staller NoMercy 529 79 9 89 4. DrShaw1991 FenixReborn 478 131 52 71 5. HeroOfTheStreet Predators 478 79 21 79 6. EdisonJM NoMercy 463 146 57 71 7. FumeSec Syndicate 461 230 119 65 8. Greencold FenixReborn 458 82 35 70 9. LastHope4 Syndicate 455 65 24 73 10. OneTrickGengar Chaos 455 57 7 89 11. Rey89 BloodNight 452 82 28 74 12. Scream60 Nowalls 452 48 7 87 13. CarlosV7 NewOrder 451 88 36 70 14. ngiannas NoMercy 450 113 46 71 15. 0danobunaga Legacy 449 416 158 72 16. dcp19 FenixReborn 446 156 95 62 17. Coup NoMercy 442 87 30 74 18. Samu94 BloodNight 440 78 18 81 19. buyshinynair Chaos 440 53 10 84 20. Matherfather13 Predators 440 72 26 73 21. Belzebel NoMercy 439 109 45 70 22. finnderboss NoMercy 439 69 22 75 23. Astro NewOrder 438 71 24 74 24. c0mp Syndicate 437 218 103 67 25. KaitoMew DemonZ 436 64 22 74 [center] Top 25 Gold Ranked rating (No Tier Ladder) [spoiler=GOLD LADDER] [/center] #Rank Name Guild Rating Wins Losses Win% 1. Deidaraa Konoha 633 141 20 87 2. Sadness04 ChaosRaiders 508 206 41 83 3. Nakofum FrenchConnexion 500 136 33 80 4. Aviciii HeartGold 461 49 12 80 5. Renan2k Konoha 459 115 36 76 6. Droox Konoha 459 81 17 82 7. MrH110887 Ascension 454 239 88 73 8. minato23 AlwaysReturN 451 149 55 73 9. hugo5943 HeartGold 450 52 14 78 10. S4mlerYT GreekGods 445 61 15 80 11. Darkcatcher FrenchConnexion 442 76 19 80 12. 53N7RY AlwaysReturN 442 113 29 79 13. stavd Tranquility 424 155 66 70 14. Aliceftw TeamMagma 418 45 11 80 15. Soriana Konoha 414 52 10 83 16. Chaosknigth AlwaysReturN 414 71 19 78 17. Mylovestory811 VNChampion 411 46 9 83 18. ZetLocrito95 AlwaysReturN 410 199 77 72 19. Fylans ChaosRaiders 410 73 20 78 20. WilliamRamosk Konoha 410 60 14 81 21. wAkKo16 Imperial 408 36 5 87 22. ShinePak HeartGold 406 58 15 79 23. CitronJaune FrenchConnexion 403 114 55 67 24. N1ghtcr4wl3r GreekGods 401 97 43 69 25. idkup TeamMagma 398 39 10 79 [center]

Hi @nhoksim123123 I'm sorry for the inconvenience. I would like to inform you that your Monferno has now been deleveled, could you please check that? Also, in the future please use the Evolution and Deleveling Megathread if you would like to request our help for a deleveling or trade-evolution. Looking forward to your reply, have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @Spindashz I'm sorry for the inconvenience and the delay. I would like to inform you that once you encounter a Pokémon, the ID, which is the thing that tell us that the Pokémon has been saved in our database, is obtained only once the Pokémon has been caught and in two possible ways: Waiting some minute after the Pokémon has been caught (generally the time necessary to obtain an ID is around 3-5 minutes) Relog, as relogging automatically force save your progress and therefore help you to avoid, or minimize, your losses. With that said, i regret to inform you that, as you were still fighting it or you had just caught it, and therefore it had not obtained an ID yet, we are not able to recover it for you as Pokémon without ID do not appear on our database. Also, unfortunately, we cannot refund you by spawning the said Pokémon again as it would be unfair to other player who accepted the loss of their progress due to crashing, regardless if on our end or their, if we restore your Pokémon and not their money/pokemon/cooldown. Please also take the time to read the thread linked below, for future reference: However as Pokemon Revolution Online is a project in continuous update and that we understand that experiencing crashes and losing progress can be frustrating, we always work and try to improve the stability of our servers but is not perfect and it can sometimes still result in a crash. Our developers are working no-stop in order to fix the server to a point where it will be again playable as we really care about our community and want to make sure that everyone enjoy the game and everyone is happy while playing it. They are totally reworking the server code and there will be an update soon where python will be completely rei-mplemented in PRO and many, many other things in the server code as well, and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them in a fastest way. In addition to what said above, i would like to inform you that in the future our TOOLS will be updated as well in order to help us check things like shop-logs and other things that may be loss due to a crash and therefore help us to have solid proof where we can base refunds on in case someone should lose part of their progress. Also, ensuring a proper connection on your end also helps minimize your losses. It is good to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. If the disconnect was caused by connection issues on your end, you may try the following: Call your internet provider. Troubleshoot Your Hardware. Opt for a wired connection if you’re using a wireless connection Turn Off Bandwidth-Hogging Plugins and Apps. Try a New DNS Server I know it can be frustrating to lose part of your progress, but i hope you can understand why we cannot fulfill your request. Please, stay tuned on our OFFICIAL PRO DISCORD for further announcements about Pokemon Revolution Online. Also, please refrain from using an inappropriate language as that's forbidden as stated in our Rules Please, let me know if you should have any further questions or if something should be unclear and i will be more than happy to clear any doubt. Have a wonderful day.

Hi @sweetsilph I'm sorry for the inconvenience and the delay. I would like to inform you that I've sent you to your last visited Pokécenter. Could you please check that and let me know if your issue has been solved? Looking forward to your reply, have a wonderful day !

Hi @hayme I'm sorry for the inconvenience. Unfortunately we are unable to move your PVE/PVP coins and PVP Cosmetics from one of your account to another because it is intended to being able to trade them as they are untradeable. If we would move them for you it would be unfair to all the other players that requested the same during their PRO adventure and their request have been rejected for the same exact reason. I'm sorry to disappoint you but I hope you can understand. I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day !