Shinohara

Hi @Claytonp57 I'm sorry for the inconvenience. The servers were down due to technical difficulties and they are now back online. Unfortunately, i'm sorry to inform you that we are not able to refund you of your lost money as it would be unfair to all the others to accepted the loss of their progress due to crashing, regardless if on our end or theirs. Also, most important, our TOOLS do not permit us to track the shop-logs of a player and therefore to verify what any possible in-game purchase. Please, take your time to read below: I would also like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed. Nevertheless, our developers are totally reworking the server python and there will be an update soon where python will be completely reimplemented in PRO and many, many other things in the server code as well and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them. I'm sorry to disappoint you but i hope you can understand. As i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

Hi @Choosendin I'm sorry for the inconvenience. I would like to inform you that, as it is well known, there are many moves/abilities and some items that are not yet coded or correctly coded in the game and it is possible that Aroma Veil is one of them. However, i'm happy to inform you that our developers are currently working on a complete PVP-System Rework from scratch. That means a total rework of the entire PVP System that should make, hopefully, all abilities, moves and items work in battle and bring a lot of new features. As for now, the current battle-pvp code won't be edited as the new one will get out and is being worked on from scratch and working on the current one would just create issues and delays. However, our developer has said that it might need 2 months, however we cannot guarantee an exact estimated time as it might take a bit more as predicting the exact release date is really hard. Please, stay tuned on our OFFICIAL PRO DISCORD for further announcements and let me know if you have any further questions. Have a wonderful day !

Hi @Raymuzha I'm sorry for the inconvenience. Could you please try the following: Try Alt+Tab Use an Escape Rope Try battling another player and losing, this should bring you back to your last visited Pokecenter Try typing /ref into the chat bar, or clicking the refresh arrow on the bottom toolbar Log out, and then back in Close the whole client and start PRO again Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @AmberleeMoon I'm sorry for the inconvenience. Could you please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) and check if it solves your issue? It's important to change the password on the website rather on the forum because changing the website one should automatically change the forum one as well. Looking forward to your reply, have a wonderful day

Hi @dastoks I'm sorry for the inconvenience. Unfortunately, I'm sorry to inform you that unfortunately it is currently not possible to use a stylus pen to play Pokémon Revolution Online as it is currently not supported by the application. Please, do keep ind mind that PRO is a game in continuous update and evolution. However, unfortunately, there is not any estimated time or guarantee that the support for the stylus pen will be ever added, however, in case it will, we will make an announcement in our OFFICIAL PRO DISCORD . I'm sorry to disappoint you but i hope you can understand. Please, let me know if you have any further questions. Have a wonderful day !

Hi @Applekirby I'm sorry for the inconvenience. Could you please try to explain in a more accurate way what is the issue that you are experiencing? Looking forward to your reply, have a wonderful day !

Hi @Mikami I'm sorry for the inconvenience. After checking your account it seems like the ferroseed is now back into your account. Could you please check the last slots of your PC? Looking forward to your reply, have a wonderful day !

Hi there ! I'm sorry for the inconvenience. The servers were down due to technical difficulties and they are now back online. I would also like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed. Nevertheless, our developers are totally reworking the server python and there will be an update soon where python will be completely reimplemented in PRO and many, many other things in the server code as well and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them. As the issue has been solved, I will now close this thread. Have a wonderful day !

Hi there ! Thank you for your patience. I'm happy to inform you that the issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @MrBlueJoh I'm sorry for the inconvenience. I would like to inform you that the issue and it has been forwarded to the relevant parties that will look into that,. The issue should be completely fixed soon, please be patient in the while. I will personally inform you as soon as it will be solved. Have a wonderful day !

Hi @Rem7442 I'm sorry for the inconvenience. Unfortunately, even translating your text, i was not able to understand what is the issue that you are experiencing. Could you please try to explain that in a better way? Looking forward to your reply, have a wonderful day !

Hi @MudkipCool I'm sorry for the inconvenience. Could you please tell me what antivirus do you use, your windows version (10, 8, 7) and if 64bit or 32 bit? Looking forward to your reply, have a wonderful day !

Hi @Abhishek123123 I'm sorry for the inconvenience. Could you please open the in-game settings and check in the "game" options the voice "Player Names"? Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @aba881 I'm sorry for the inconvenience. I would like to inform you that this happened because you recently merged your account and the merge randomly sort your pokemon into your account and therefore you finsihed to have Kanto Pokémon in your party while playing Johto's story, which should not be possible. However, i've moved all the pokemon native of Kanto into your PC and left only Cyndaquil in your party, as it was the only one native of Johto. Could you please log and check if your issue has been solved and let me know if you have any further questions? Have a wonderful day !

Hi @OsirisTV I'm sorry for the inconvenience. It is possible that you are experiencing an error that happen sometimes when you try to teach your Pokémon a move or it try to learn it through level up. To fix that, could you please try the following procedure and see if it fixes your error: Delete all the PRO Files that you have (.zip and remaining files too). Restart your computer/device Download again the game from HERE After you've downloaded again the latest client, please try to teach again the move to your Pokémon and the issue should be solved. Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @AmberleeMoon I'm sorry for the inconvenience. Could you please tell me what is the error that pop up/you experience when you try to log with Amberleethemoon ? Looking forward to your reply, have a wonderful day !

Hi @Lynielzak I'm sorry for the inconvenience. As stated previously, as you are currently playing Johto's story, you will be able to use all the pokemon native of Johto during the johto's story. That means that if you will buy Johto's pokemon from other players, you will be able to use them since you're doing johto's story. I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @Hejazia I'm sorry for the inconvenience. It is possible that you were experiencing this issue due to some technical issues with the servers. Could you please tell me if you are still experiencing the issue? Looking forward to your reply, have a wonderful day !

Hi @MagoZine I'm sorry for the inconvenience. The servers were down due to technical difficulties and they are now back online. I would also like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed. Nevertheless, our developers are totally reworking the server python and there will be an update soon where python will be completely reimplemented in PRO and many, many other things in the server code as well and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them. As the issue has been solved, I will now close this thread. Have a wonderful day !

Hi @kireboi I'm sorry for the inconvenience. Unfortunately, you cannot change your username as of now due to the topic being closed, as stated above. If you'd like to change your username, you'd have to wait until the Admins open the topic once again. The topic can be found HERE for future reference. Unfortunately i cannot give you an estimated time for when changing name will be again available, but you can stay tuned in #announcements of our OFFICIAL PRO DISCORD for further announcements about that and other updates. I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !