Shinohara

Hi @Scream60 I'm sorry for the inconvenience. Could you please tell me your operative system? (windows 10 64 bit/32 Bit, windows 7 64 bit/32bit). Looking forward to your reply, have a wonderful day!

Hi @Eric66 I'm sorry for the inconvenience. Does the game completely freeze and crash? Could you please try the following and let me know if it solves your issue? Delete all the PRO Files that you have (.zip and remaining files too). Restart your computer/device Download again the game from HERE Looking forward to your reply, have a wonderful day!

Hi @LeandroAG I'm sorry for the inconvenience. I would like to inform you that your issue and it has been forwarded to the relevant parties that will look into that. Unfortunately, there is not an estimated time as for when the issue will be solved,, however we will personally update you as soon as we will have any information about that. Please, be patient in the while. Have a wonderful day !

Hi @naser40 I'm sorry for the inconvenience. Unfortunately, i regret to inform you that we are not able to refund you of your lost PP-Up as we have not a way with our current TOOLS to verify that those PP-UPs, or any item, have been really used as our tools lack of this feature. Also, it would be unfair to all the others that have lost part of their progress due to crashing, regardless of on our end or theirs, if we would refund you of your loss and not all of them as well; Please, take your time to read below: Regard the status of the server, we are recently having some issue with the stability of our servers that sometimes cause the disconnections of the players from the servers. We understand that disconnections can be frustrating as no one should ever experience a loss of their progress because that is sad, frustrating and block players from fully enjoying the game. We are doing our best to make the game better everyday. We bought a better server, reworked the whole script engine and reworking the battle system right now. Also, our current Developers are always working on the stability of the server analyzing each crash dump in order to understand what is causing them, why it's causing that, and to decrease those annoying crashes. In specific, the crashes are being caused by the script of the game, and not from the server itself, and that is somehow a positive news as it gives our developers the chance to work directly on the issue without needing to interact with third parties (e.g the server host). Unfortunately these are unexpected crashes and therefore we really cannot predict them as they really unpredictable, and this means that we cannot really tell to play when a server is going to crash otherwise we would have done that already. However, regard what people can expect, i would say HUGE improvements. Our developers are skilled and talented, they fight everyday to completely analyze the reason of the crashes and fix them, and they have never gave up in front of any obstacle. I cannot give you any estimated time, but i can assure you that the issues will be fixed as soon and fast as possible. Do keep in mind however that due to our daily updates, reworks and changes, there will always be a chance to find weird issues like the zombie dc and the deadlock but we will never stop to work on them in order to fix those bug and decrease/prevent any possible crash. I know that this doesn't provide any solid answer to your questions and neither a fix as of now, but i wanted anyway to point out that we are working everyday to keep Pokémon Revolution Online updated with new contents/feature/release and to solve any possible issue, this because we really care about our community and want to make sure that everyone enjoy the game and everyone is happy while playing it. Please, stay updated on our OFFICIAL PRO DISCORD for further announcement. Let me know if you have any further questions. Have a wonderful day !

Hi @krlitos95 I'm sorry for the inconvenience. Could you please restart your client and take a screenshot to the place where the egg should be so we can verify the issue? Looking forward to your reply, have a wonderful day!

Hi @Demosis7447 I'm sorry for the inconvenience. I would like to inform you that your issue and it has been forwarded to the relevant parties that will look into that. Unfortunately, there is not an estimated time as for when the issue will be solved,, however we will personally update you as soon as we will have any information about that. Please, be patient in the while. Have a wonderful day !

Hi @coder3462 I'm sorry for the inconvenience. I would like to inform you that your issue and it has been forwarded to the relevant parties that will look into that. Unfortunately, there is not an estimated time as for when the issue will be solved,, however we will personally update you as soon as we will have any information about that. Please, be patient in the while. Have a wonderful day !

Hi @flexxbruhh I'm sorry for the inconvenience. Unfortunately, i regret to inform you that we do not offer anymore this service. Trade Moderators spent a large amount of time the recent months to reverse the trades of region locked Pokemon because users kept ignoring the huge notification Eaty implemented to notify them. From now on and to save really valuable amount of time, such services will not be offered by PRO TMODs or any PRO Staff. Be sure to read the notifications carefully, else you will have to wait until the user you traded completes the region of your Pokemon. I'm sorry to disappoint you but i hope you can understand. Please, let me know if you have any further questions. Have a wonderful day.

Hi @WonderStacey I'm sorry for the inconvenienve. Could you please try to follow the here below procedure and tell me if it solves your issue: Delete/Unistall the old client of PRO and delete all the remaining files (make sure to not have any other PRO file on your device) Restart your smartphone Download a new browser different from the one used before Download the latest client from PRO WEBSITE DOWNLOAD There was some people having this issue, but they resolved with a restart and a clear reinstall like that. (and not a simple uninsta--reinstall). Please, let me know if you have been able to solve your issue and if you have any further questions. Looking forward to your reply, have a wonderful day !

Hi @asyouwish01 I'm sorry for the inconvenience. I would like to inform you that your issue and it has been forwarded to our developers, as they are the one that create the client, that will look into that. Unfortunately, there is not an estimated time as for when i will be able to give you any news about it, however we will personally update you as soon as we will have any information about that. Please, be patient in the while. Have a wonderful day !

Hi @PumpkinVash06 I'm sorry for the inconvenience. Could you please tell us what is the username of the account that you're talking about? Looking forward to your reply, have a wonderful day!

Hi @melih4703 I'm sorry for the inconvenience. Could you please tell me if you have talked with Franco the egg master in the Breezy House 2? If yes, can you simply try to restart your client and check if you can pick it up now? Looking forward to your reply, have a wonderful day!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @hahahaka I'm sorry for the inconvenience. Could you please try to talk with the major, afterwar read the bookshelf and check if your issue has been solved? Looking forward to your reply, have a wonderful day!

Hi there ! I'm sorry for the inconvenience. The server were locked due to a quicj restart made from us, as announce in-game. However, they are now back online and you should be able to log in the game normally. Remember that you will have to download the new client, so please delete all the old client and files, restart your device and then download the latest client from DOWNLOAD CLIENT Also, please refrain from asking regarding server status here as it goes against the general support rules. As the issue has now been solved, i will now close the thread. Have a wonderful day!

Ciao @PAINT94 Mi dispiace per il problema che hai riscontrato. Il server era momentaneamente offline a causa di un problema tecnico che stiamo riscontrando recentemente. I nostri developer stanno lavorando in modo da risolvere tutti questi problemi e garantire una migliore esperienza di gioco per i nostri giocatori e la nostra community. Sfortunatamente risolvere questi problemi non è facile e può richiedere un po' di tempo. Riguardo il problema che hai riscontrato in questo momento e che ti bloccava l'accesso al server posso dirti che è stato risolto e che dovresti riuscire ad entrare nel server senza alcun problema. Inoltre, per favore evita di creare post riguardo lo stato del server nel General Support sub-forum poiché vietato dal nostro regolamento. Puoi unirti alla nostra community cliccando su QUESTO LINK ma ricorda che l'unica lingua permessa è l'inglese dato che è la lingua piu' utilizzata come scritto nel nostro regolamento. Siccome il problema è stato risolto e adesso puoi normalmente entrare nel server, procederò nel chiudere il thread. Ti auguro una meravigliosa giornata.

I'm sorry for the inconvenience and the delay. The servers were down due to technical difficulties. However you should now be able to log on again. Also, please refrain from asking regarding server status here as it is against the General Support Rules. You can join our discord by clicking HERE: OFFICIAL PRO DISCORD in order to be notified of any further announcement. As the issue has been solved, i will now close the thread. Have a wonderful day !

Hi @FZERO7 I'm sorry for the inconvenience. As you have stated above, during the story you will happen to need to fight some legendary pokemon in order to get their seen data. However, in order to catch the legendary pokemon you need to follow their quest which can be done only after meeting specific requirements. In specific, you can find the quest to complete to catch the obtainable legendary pokemon here: LEGENDARY MEGATHREAD - HOW TO OBTAIN LEGENDARIES I hope the information given provided some clarification, please le me know if something is unclear and if you have any further questions. Have a wonderful day!

Hi @PriesterGek I'm sorry for the inconvenience. As first i would like to inform you that the game has been online for the past 3-4 years without any issue. However, as we have talked in-game and your issue has been completely solved, i will now close this thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

Hi [uSER=2207764]@BabyPika[/uSER] I'm sorry for the inconvenience. I would like to inform you that there are hidden items trough the maps but there are just few of them. Those maps are mainly made for hunting and for completing the event quest. However we won't disclose the location of any hidden item or quest item/secret as we want to leave the players discover them and completely enjoy the event. I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day!

Hi @jerome2000 I'm sorry for the inconvenience. Could you please tell me what device are you currently playing on? Looking forward to your reply, have a wonderful day!

Hi @Kalibrii I'm sorry for the inconvenience. I would like to inform you that your issue and it has been forwarded to the relevant parties that will look into that. Unfortunately, there is not an estimated time as for when i will be able to give you any news about it, however we will personally update you as soon as we will have any information about that. Please, be patient in the while. Have a wonderful day !

Hi @BlackGinny I'm sorry for the inconvenience. I would like to inform you that your issue and it has been forwarded to the relevant parties that will look into that. Unfortunately, there is not an estimated time as for when i will be able to give you any news about it, however we will personally update you as soon as we will have any information about that. Please, be patient in the while. Have a wonderful day!