Shinohara

Hi @GoodKeshaGood21 I'm sorry for the inconvenience. Could you please try to explain your issue more accurately? Looking forward to your reply, have a wonderful day!

Hi @ShemC I'm sorry for the inconvenience. I would like to inform you that your Horsea has been successfully recovered and it should be in the last slots of your PC. Could you please check that? Please, in the future remember to use our RESTORE MEGATHREAD if you would like to request our help to recover one of your released Pokémon. Looking forward to your reply, have a wonderful day !

Hi @Fetxiz I'm sorry for the inconvenience. Is it possible that the screenshot is portraying the PC into the kanto daycare? If yes, I would like to inform you that the issue has been forwarded to the relevant parties that will look into that. Unfortunately, there is not an estimated time as for when the issue will be solved. However, I will personally update you as soon as the issue will be solved. Please, be patient in the while. If that should not be the PC, could you please tell me in which map that pc is? Have a wonderful day

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Also, for the move tutors and tm you can check our official guide TM, HM & Move Tutors GUIDE With that said, i will now close the thread. Have a wonderful day !

Hi @matteo667 I'm sorry for the inconvenience. Unfortunately i regret to inform you that the game automatically detect the resolution of your display and then uses it. To try to fix it you might try to check if "game zoom" is activated in the settings and disable it in case. Also you might try to open the console by scrolling down from top and try to type staffview 1 or staffview 65 Unfortunately, as it is your device that choose automatically the resolution in base of your native one, the issue might not be reside in our client. In alternative you might try a clean install following the here below procedure, but i cannot guarantee that i will fix your issue: Delete all the PRO Files that you have (.zip and remaining files too). Restart your computer/device Download again the game from HERE Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day!

Hi @zeniralei I'm sorry for the inconvenience and the delay. The servers were down due to technical difficulties. However you should now be able to log on again. Also, please refrain from asking regarding server status here as it is against the General Support Rules. As the issue has been solved, i will now close the thread. Have a wonderful day !

Hi @tsakalidis11 I'm sorry for the inconvenience. The servers were down due to technical difficulties. However you should now be able to log on again. Unfortunately, i regret to inform you that we are not able to refund you of your lost money/progress, reset the cooldown of the boss or give you back your consecutive wins because, unfortunately, our TOOLS do not allow us to check consecutive wins and therefore currently lack of the system to give them back to players. However, our developers communicated that they will try their best to optimize our TOOLS in order to permit us to have a better check over these things, and many others, and therefore permit us to give a better help to players in these situations in the future. Please, take your time to read below: Also, i would like to inform you that we are aware of the issues related to the status of our server, and i can assure you that our Developers are working on a fix and that fixing them is our main priority in this moment, as we understand that frequently disconnections may be frustrating. I know it can be frustrating to lose part of your progress, but i hope you can understand why we cannot fulfill your request. Unfortunately i am unable to give you an estimated as for when these issues will be fixed, so please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. As i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

Hi @radamerican I'm sorry for the inconvenience. Could you please try the following procedure in then the same exact order i give you: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Install the latest version of .NET Framework and of your graphic driver Restart your computer Totally disable your Firewall and Antivirus Download again the game from HERE Put all PRO Files in a folder and not directly in your drive. (Not directly in C: or D: , but you can put them in your documents into a folder like this: CLIENT FOLDER) Run the program as Administrator If you will succeed in solving your issue, please remember to reactivate your antivirus and firewall and add an exception to PRO Folder/Client. Please, let me know if you have been successful in solving your error and if you have any further questions. Have a wonderful day !

Hi @pola93 I'm sorry for the inconvenience and the delay. The servers were down due to technical difficulties. However you should now be able to log on again and your MS and exp bonus should still be there. Could you please check that? Looking forward to your reply, have a wonderful day!.

Hi @enzx I'm sorry for the inconvenience and the delay. The servers were down due to technical difficulties. However you should now be able to log on again. Also, please refrain from asking regarding server status here as it is against the General Support Rules. As the issue has been solved, i will now close the thread. Have a wonderful day !

Hi @ImTheMidCheese I'm sorry for the inconvenience. The server is currently down due to some technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. Unfortunately, i am unable to give an estimated time as to when the server will be again online. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD usually get created once this issue has been resolved. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread. Have a wonderful day !

Hi @Danniiii I'm sorry for the inconvenience. The server is currently down due to some technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. Unfortunately, i am unable to give an estimated time as to when the server will be again online. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD usually get created once this issue has been resolved. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread. Have a wonderful day !

Hi @Saphirrr I'm sorry for the inconvenience. Could you plese try to talk with all the participants, then with the contest judge and with the guards and check if you are able to solve your issue like that? Looking forward to your reply, have a wonderful day!

Hi @jklords2 I'm sorry for the inconvenience. I would like to start stating as first that generally the story can be played with any Pokémon, however the most suggested to be used are Gengar and Gyarados. The suggested average level that your team need to have to beat the elite four is 80-85. I hope the information given provided some help, please let me know if you have any further questions. Have a wonderful day!

Hi @Varunkverma I'm sorry for the inconvenience. Could you please try to restart your client and check if it solves your issue? Looking forward to your reply, have a wonderful day!

Hi @EugeX I'm sorry for the inconvenience. Please ensure you've checked each receptor, if it is not in the two in Giovanni’s room, there is a receptor on the other side of B4F and two on B3F. If you need further help with the Kanto story, feel free to check out our Kanto Walkthrough. Also, be sure to take a screenshot at each receptor, incase you still don't find the Eevee. Afterwards, upload them here and I'll have a Scripter look into it if needed. Looking forward to your reply, have a wonderful day!

Hi @CrimsonBullet I'm sorry for the inconvenience. Could you please tell your friend to download another browser and try to register with that? Looking forward to your reply, have a wonderful day!

Hi [uSER=1821669]@ARYA108[/uSER] I'm sorry for the inconvenience. Unfortunately, i regret to inform you that we do not offer anymore this service. Trade Moderators spent a large amount of time the recent months, to reverse the trades of region locked Pokemon, because users kept ignoring the huge notification Eaty implemented to notify them. From now on and to save really valuable amount of time, such services will not be offered by PRO TMODs or any PRO Staff. Be sure to read the notifications carefully, else you will have to wait until the user you traded completes the region of your Pokemon. As i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

Hi @gigantosaurio50 I'm sorry for the inconvenience, Could you please check if you have any PRO process open in the task manager? If not, could you please check if you have administrator power on your PC? Looking forward to your reply, have a wonderful day!

Hi @netdanai I would like to apologize for the inconvenience and thank you for contacting us. I would like to inform you that after checking your account it seems like you have battled only 2 Legendary Beasts out of 3. It is possible that you may have to refight them again, as the quest may reset them in their locations. Therefore, could you please go in all the location of where the Beasts are located and check which one you miss? You can find them at the following location: Entei: Johto Safari Mountain Zone (You'll need Rock Smash to get to him) Suicune: Tohjo Falls (You'll need Waterfall to get to him) Raikou: Mt. Silver 3F Please. make sure to check accurately if they are there and take a screenshot as evidence in case they are not there. Looking forward to your reply, have a wonderful day !

Hi [uSER=1737827]@Tsuzu[/uSER] I'm sorry for the inconvenience. I would like to inform you that the requirements to catch Genesect are the following: ▹ 140+ IV Bug Pokemon ▹ 500+ in-game hours Do note that even if you don't have 500 hours on your account, you can still catch the 140 IV'ed Pokemon and catch the Genesect once you have 500 hours. That means that you should be able to use that Heracross to catch genesect in the future, however the hours requirements cannot be skipped in any way. Further information can be found here: LEGENDARY MEGATHREAD I hope the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day!

Hi @PokeGamer7 I'm sorry for the inconvenience. I would like to inform you that Focus Sash get automatically destroyed once its effect get activated. They are in fact one-time usable items and once used they get destroyed. I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day!

Hi @jhlords2 I'm sorry for the inconvenience. I would like to inform you as first that Staryu has a lot of spawns locations. Quoting our OFFICIAL PRO DISCORD , which you can join to use commands like ^s nameofthepokemon or ^s nameofthemap to know where a pokemon spawn and which Pokémon spawn on a specific map, here below there are all the spawns of Staryu As you can notice, the only 2 places where an active Membership is required to catch Staryu is Vermilion City by fishing with a Super Rod and Route 19 by surf/fishing(super rod). All the other places permit you to find a staryu without membership. I hope the information given provided some help, please let me know if something is unclear and if you have any further questions. Have a wonderful day!

Hi @cyclops1989 I would like to apologize for the inconvenience experienced and I will try to be as much transparent as possible and clear things for you. As you have stated above, we are recently having some issue with the stability of our servers that sometimes cause the disconnections of the players from the servers. I want to point out that these issues are being experienced on both GOLD and SILVER, and not only on one of them, as the code used for the game is exactly the same for both of them. We understand that disconnections can be frustrating as no one should ever experience a loss of their progress because that is sad, frustrating and block players from fully enjoying the game. We are doing our best to make the game better everyday. We bought a better server, reworked the whole script engine and reworking the battle system right now. Also, our current Developers are always working on the stability of the server analyzing each crash dump in order to understand what is causing them, why it's causing that, and to decrease those annoying crashes. In specific, the crashes are being caused by the script of the game, and not from the server itself, and that is somehow a positive news as it gives our developers the chance to work directly on the issue without needing to interact with third parties (e.g the server host). Unfortunately these are unexpected crashes and therefore we really cannot predict them as they really unpredictable, and this means that we cannot really tell to play when a server is going to crash otherwise we would have done that already. However, i can assure you that people can expect huge improvements. Our developers are skilled and talented, they fight everyday to completely analyze the reason of the crashes and fix them, and they have never gave up in front of any obstacle. I cannot give you any estimated time, but i can assure you that the issues will be fixed as soon and fast as possible. Do keep in mind however that due to our daily updates, reworks and changes, there will always be a chance to find weird issues like the zombie dc and the deadlock but we will never stop to work on them in order to fix those bug and decrease/prevent any possible crash. Nevertheless, in case of long downtimes or numerous issues/crashes on our end, we may issue compensations, once the issue will be solved, as a way to apologize like specific events aimed to make our players happy and make them enjoy the game, which is our main goal. Also, as the message that we posted today in-game mentioned, Easter is drawing near .... so get ready to look for eggs ! It is always good to note however that, despite there are without any doubt error on our end, a connection issue is not ALWAYS caused by an issue on our end, and this has been verified with some user losing connection while the server was still online together with players. Sometimes instead it can be caused as well by the provider/connection of the player. A connection lost for example might be caused by an issue on the connection that last for 1 second or even less, making that really hard to be perceived and therefore leading to think that the connection is working properly. It is also suggested therefore to ensure a proper connection on your end as that might also helps minimize your losses. It is good to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. If the disconnect was caused by connection issues on your end, you may try the following: Call your internet provider. Troubleshoot Your Hardware. Opt for a wired connection if you’re using a wireless connection Turn Off Bandwidth-Hogging Plugins and Apps. Try a New DNS Server I know that this doesn't provide any solid answer to your questions and neither a fix as of now, but i wanted anyway to point out that we are working everyday to keep Pokémon Revolution Online updated with new contents/feature/release and to solve any possible issue, this because we really care about our community and want to make sure that everyone enjoy the game and everyone is happy while playing it. Please, let me know if something is unclear or if you have any further questions and i will be more than happy to answer you and clear any possible doubt. Have a wonderful day !

Hi @DUDEitsRICHARD I'm sorry for the inconvenience. Could you please delete all the files you have downloaded until now, restart your device and then try to download the game from HERE = MEDIAFIRE? Looking forward to your reply, have a wonderful day!