Shinohara

I'm really happy to see that your issue has been solved. Our developers investigated the issue and most likely will solve the issue as soon as possible. However no worry, in these cases there is no way that you get scammed because we can always give you back your Pokémon as we have proof that the lending trade was used, so don't worry. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

As i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

I'm really happy to see that your issue has been solved. I'm sorry about your issue but most of the time the issue is in the device or android version and we cannot do much about it. Nevertheless, we will investigate and check if there is something we can do about it. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. I will forward this error developers so we will check if it is possible to be fixed with the next versions of the game. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @FuFuuuuuu I'm sorry for the inconvenience. Could you please tell me which device are you using to play the game? If you should play on Windows, it is possible that your antivirus is deleting your a client as it think it's a virus, while it is not. Could you please try to follow the here below procedure and tell me if it solves your issue: Disable your antivirus and firewall Delete/Unistall the old client of PRO and delete all the remaining files Download the latest client from PRO WEBSITE DOWNLOAD Do note that sometimes a restart of your device may be required in order to delete/install the application. If that should solve the problem, please remember to add an exception to your firewall/antivirus and reactivate it. In case you should not play on Windows, please tell me which device are you using and if the application has totally disappeared or you just can't launch it. Looking forward to your reply, have a wonderful day!

Hi @jhlords2 I'm sorry for the inconvenience. I would like to inform you that you are able to find Abra with a higher level of 17 in the wild. However, making them level up of one level should be enough to make them evolve into Kadabra. Could you please try to level it up and then check if it evolves into Kadabra? Looking forward to your reply, have a wonderful day !

Hi @sagitario25 I'm sorry for the inconvenience. I would like to inform you that the item Lucky Egg is not in-game and will never be available, the same with all items which affecting EXP, money or Pokémon spawns. Regard the PVP Question, i would like to inform you that all Pokemon with 601+ Base Stats are banned in the Ranked ladder (With the exception of Slaking). Here below there is the list of banned Pokémon in pvp [spoiler=LIST OF BANNED POKEMON IN PVP] Spawned Megas Unobtainable Pokemon Arceus Darkrai Deoxys Dialga Genesect Giratina Groudon Ho-Oh Kyogre Kyurem Lugia Mewtwo Palkia Rayquaza Reshiram Xerneas Yveltal Zekrom Speed Boost Blaziken You can find further information related to the PVP rules in our RANKED PVP RULES THREAD. I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @PeytonShadow I'm sorry for the inconvenience. I would like to inform you that once you merge your account, you can play only in the silver server with your old progress as red and blue merged into the silver server. Are you sure that you're trying to access the silver server and not the gold one? Could you please provide a screenshot? Looking forward to your reply, have a wonderful day !

Hi @plays4ever I'm sorry for the delay in the reply. I would like to inform you that i have forwarded an unmerge request to our admin as it seems you have selected the wrong server while merging and this is not really a suggested thing as it can lead to several bugs as you have experienced. Once unmerged you will be able to merge again, choose the correct server and have back all your progress. Please be patient as you wait to be unmerged. Remember to not make any trades in your Silver account in the while and take note that there is not an estimated time for when your account will be unmerged as our admin may be busy. Please, let me know if you have any further questions in the while you get unmerged. Have a wonderful day !

Hi @Klope3 I would like to inform you that we really appreciate and thank you for your help in reporting those bugs. Any kind of help is always appreciated as that means how much you truly care about the game, and this make us happy. About your questions, you can report all the bugs that you experience BUG RESOLUTION CENTER, choosing the sub-forum whichis more correct for that issue. For example, this is a battle bug and you reported it in the battle system bugs, which is the correct one. For NPC script bug you would use the NPC one, for client you would use the client one etc. However, as i cannot offer further support in this specific case, i will now close the thread. Once again we really thank you for your help as that means a lot for us. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @NoxianMarksman I'm sorry for the inconvenience. The servers were down due to technical difficulties. You should now be able to log on again. Also, please refrain from asking regarding server status here as it is against the General Support Rules. An announcement on our Official PRO Discord will be made once issues like this issue have been resolved. You can also check server status by doing ^up in #bot-commands in our Discord. As the issue has been solved, i will now close the thread. Have a wonderful day !

Hi @RevXD I'm sorry for the inconvenience. The servers were down due to technical difficulties. You should now be able to log on again. Could you please check that? Looking forward to your reply, have a wonderful day!