Shinohara

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

As i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

I'm really happy to see that your issue has been solved. I'm sorry about your issue but most of the time the issue is in the device or android version and we cannot do much about it. Nevertheless, we will investigate and check if there is something we can do about it. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. I will forward this error developers so we will check if it is possible to be fixed with the next versions of the game. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @FuFuuuuuu I'm sorry for the inconvenience. Could you please tell me which device are you using to play the game? If you should play on Windows, it is possible that your antivirus is deleting your a client as it think it's a virus, while it is not. Could you please try to follow the here below procedure and tell me if it solves your issue: Disable your antivirus and firewall Delete/Unistall the old client of PRO and delete all the remaining files Download the latest client from PRO WEBSITE DOWNLOAD Do note that sometimes a restart of your device may be required in order to delete/install the application. If that should solve the problem, please remember to add an exception to your firewall/antivirus and reactivate it. In case you should not play on Windows, please tell me which device are you using and if the application has totally disappeared or you just can't launch it. Looking forward to your reply, have a wonderful day!

Hi @jhlords2 I'm sorry for the inconvenience. I would like to inform you that you are able to find Abra with a higher level of 17 in the wild. However, making them level up of one level should be enough to make them evolve into Kadabra. Could you please try to level it up and then check if it evolves into Kadabra? Looking forward to your reply, have a wonderful day !

Hi @sagitario25 I'm sorry for the inconvenience. I would like to inform you that the item Lucky Egg is not in-game and will never be available, the same with all items which affecting EXP, money or Pokémon spawns. Regard the PVP Question, i would like to inform you that all Pokemon with 601+ Base Stats are banned in the Ranked ladder (With the exception of Slaking). Here below there is the list of banned Pokémon in pvp [spoiler=LIST OF BANNED POKEMON IN PVP] Spawned Megas Unobtainable Pokemon Arceus Darkrai Deoxys Dialga Genesect Giratina Groudon Ho-Oh Kyogre Kyurem Lugia Mewtwo Palkia Rayquaza Reshiram Xerneas Yveltal Zekrom Speed Boost Blaziken You can find further information related to the PVP rules in our RANKED PVP RULES THREAD. I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @PeytonShadow I'm sorry for the inconvenience. I would like to inform you that once you merge your account, you can play only in the silver server with your old progress as red and blue merged into the silver server. Are you sure that you're trying to access the silver server and not the gold one? Could you please provide a screenshot? Looking forward to your reply, have a wonderful day !

Hi @plays4ever I'm sorry for the delay in the reply. I would like to inform you that i have forwarded an unmerge request to our admin as it seems you have selected the wrong server while merging and this is not really a suggested thing as it can lead to several bugs as you have experienced. Once unmerged you will be able to merge again, choose the correct server and have back all your progress. Please be patient as you wait to be unmerged. Remember to not make any trades in your Silver account in the while and take note that there is not an estimated time for when your account will be unmerged as our admin may be busy. Please, let me know if you have any further questions in the while you get unmerged. Have a wonderful day !

Hi @Klope3 I would like to inform you that we really appreciate and thank you for your help in reporting those bugs. Any kind of help is always appreciated as that means how much you truly care about the game, and this make us happy. About your questions, you can report all the bugs that you experience BUG RESOLUTION CENTER, choosing the sub-forum whichis more correct for that issue. For example, this is a battle bug and you reported it in the battle system bugs, which is the correct one. For NPC script bug you would use the NPC one, for client you would use the client one etc. However, as i cannot offer further support in this specific case, i will now close the thread. Once again we really thank you for your help as that means a lot for us. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @NoxianMarksman I'm sorry for the inconvenience. The servers were down due to technical difficulties. You should now be able to log on again. Also, please refrain from asking regarding server status here as it is against the General Support Rules. An announcement on our Official PRO Discord will be made once issues like this issue have been resolved. You can also check server status by doing ^up in #bot-commands in our Discord. As the issue has been solved, i will now close the thread. Have a wonderful day !

Hi @RevXD I'm sorry for the inconvenience. The servers were down due to technical difficulties. You should now be able to log on again. Could you please check that? Looking forward to your reply, have a wonderful day!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @Clubtropper I'm sorry for the inconvenience. Could you please clarify if you have lost the battle, killed the pokemon or if you have caught the wild Pokémon instead? Looking forward to your reply, have a wonderful day !

Hi @DashCleanem I'm sorry for the inconvenience. I would like to inform you than Leev Island can be accessed from Lilycove City Harbor once you are Hoenn Champion and you have an active membership. Do note that not all the areas of Leev Island can be accessed instant but that some, liek jura cave, need you to complete the quest that you find on the island first. For a complete walkthrough related to Leev Town, you can check this complete video-waltkrhough For any further info related to how to access specific maps you can check our guide HOW TO ACCESS SPECIFIC MAPS Let me know if you have been successful in solving your issue and if you have any further questions. Have a wonderful day !

Hi @Geriath I'm sorry for the inconvenience. I would like to inform you that your Whimsicott has been successfully recovered and it should be in the last slots of your PC. Could you please check that? Looking forward to your reply, have a wonderful day !

Hi @DashCleanem I'm sorry for the inconvenience. Unfortunantely, we are unable to de-evolve pokemon due to technical restraints. The only thing we can do is delevelling them or recover if they have been released due to a mistake. Quoting our EVOLUTION & DELEVELING MEGATHREAD: Also, unfortunately i cannot give you another Pokémon as this would be unfair towards all the other players that experienced a similar issue and accepted the fact we do not de-evolve or gift pokemon. I'm really sorry to disappoint you, but I hope you can understand. Let me know if you have any further questions, have a wonderful day !

Hi @ikikiz I'm sorry for the inconvenience. I would like to inform you that what you have experienced is a really rare bug that we are aware of. However, i'm happy to inform you that our developers are currently working on a complete PVP-System Rework from scratch. That means a total rework of the entire PVP System that should make, hopefully, all abilities, moves and items work in battle and bring a lot of new features. As for now, the current battle-pvp code won't be edited as the new one will get out and is being worked on from scratch and working on the current one would just create issues and delays. However, our developer has said that it might need 2 months, however we cannot guarantee an exact estimated time as it might take a bit more as predicting the exact release date is really hard. If you should experience it many times, you might try to do a clean install following this procedure keeping in mind that I cannot guarantee you that you won't experience it anymore: Delete all the PRO Files that you have (.zip and remaining files too). Restart your device/pc Download the latest client from HERE Please, stay tuned on our OFFICIAL PRO DISCORD for further announcements and let me know if you have any further questions. Have a wonderful day !