Shinohara

Hi @Dragondrive I'm sorry for the inconvenience and the delay. The servers were down due to technical difficulties. However you should now be able to log on again. Also, please refrain from asking regarding server status here as it is against the General Support Rules. An announcement on our Official PRO Discord will be made once issues like this issue have been resolved. You can also check server status by doing ^up in #bot-commands in our Discord. As the issue has been solved, i will now close the thread. Have a wonderful day !

Hi @BlazeEyes As first i would like to welcome you on Pokemon Revolution Online. As you have been told above, our Developer Red created a thread related to the new region topic and other things. You can find the thread here: NEW REGION & BEYOND I would like to state that this is NOT a april fool but these are our real plans that we are working on and will keep working on in the time being. Please, let me know if something is unclear and if you have any further questions. Have a wonderful day!

Hi @Cain91 I'm sorry for the inconvenience. Could you please attach a screenshot of the error that you experience while you try to access the game? Looking forward to your reply, have a wonderful day!

Hi [uSER=2360970]@mhfd1[/uSER] I'm sorry for the inconvenience. Could you please clarify if you went outside the house to change/heal Pokémon after beating the first boss? Looking forward to your reply, have a wonderful day !

Hi @Proxymity I would like to apologize for the inconvenience experienced. Unfortunately, I regret to inform you that, unfortunately, we are unable to reset the cooldown of the Bug Catching Contest as the cooldown is automatically handled by the server and that means that it resets for all the players every day at 00:00, GMT +0. Also, if we would refund you of the lost money, it would be unfair to all the others that have lost part of their progress due to a crash, regardless if on our end or theirs, if we would refund you and not them. Refunding everyone means like thousands of players, and that is something that would break the balance of the game but more important is something that would take a really big amount of time from us, time that would be removed from other things like working on the stability of the servers, making events, etc. Please also take the time to read the thread linked below, for future reference: Nevertheless, in case of long downtimes or numerous issues/crashes on our end, we may issue compensations as a way to apologize like specific events aimed to make our players happy and make them enjoy the game, which is our main goal. Regard the status of the server, as you have stated above, we are recently having some issue with the stability of our servers that sometimes cause the disconnections of the players from the servers. We understand that disconnections can be frustrating as no one should ever experience a loss of their progress because that is sad, frustrating and block players from fully enjoying the game. I can assure you that we are doing our best to make the game better everyday. We bought a better server, reworked the whole script engine and reworking the battle system right now. Also, our current Developers are always working on the stability of the server analyzing each crash dump in order to understand what is causing them and decrease those annoying crashes. Do keep in mind however that due to our daily updates, reworks and changes, there will always be a chance to find weird issues like the zombie dc and the deadlock but we will never stop to work on them in order to fix those bug and decrease/prevent any possible crash. However, i'm happy to inform you that our Developers are also trying to work on a way that will permit us to have far greater checks on the logs and therefore to give us the chance to grant more refunds in the future as we have not a really nice way to do that now. It is always good to note however, that a connection issue is not always caused by an issue on our end, but sometimes it can be caused as well by the provider/connection of the player. A connection lost for example might be caused by an issue on the connection that last for 1 second or even less, making that really hard to perceive and therefore leading to think that the connection is working properly. It is also suggested therefore to ensure a proper connection on your end as that might also helps minimize your losses. It is good to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. If the disconnect was caused by connection issues on your end, you may try the following: Call your internet provider. Troubleshoot Your Hardware. Opt for a wired connection if you’re using a wireless connection Turn Off Bandwidth-Hogging Plugins and Apps. Try a New DNS Server I know that this doesn't provide any solid answer to your questions and neither a fix as of now, but i wanted anyway to point out that we are working everyday to keep Pokémon Revolution Online updated with new contents/feature/release and to solve any possible issue, this because we really care about our community and want to make sure that everyone enjoy the game and everyone is happy while playing it. I hope the given information provided some clarification, please let me know if you have any further questions and i'll be more than happy to reply to you. Have a wonderful day !

Hi [uSER=2207764]@BabyPika[/uSER] I'm sorry for the inconvenience. Unfortunately we cannot disclose the start of any event or the arrival of any feature/content/release as there is never an estimated time for that. Nevertheless, do keep in mind that every time that we will release any of the said thing, we will make an announcement on our OFFICIAL PRO DISCORD in order to inform all of our users about it so stay tuned ! Please, let me know if you have any further questions. Have a wonderful day!

Hi @AkuDanDia I'm sorry for the inconvenience. As first i would like to inform you that you cannot skip anymore the battles with NPC by relogging as we have removed the possibility to do that as it was being abused from players. Unfortunately, i was not able to understand the entire situation. Are you saying that after you have relogged to skip teh NPC battle your Pokémon didn't have the item anymore? It is impossible to lose Items by relogging, therefore could you please try to explain it better please? However, i can see that the 31 of March you have traded/sold 2x Choice Scarf to another player. Are you sure that your Pokémon had a choice scarf? Looking forward to your reply, have a wonderful day!

Hi @Lightwaves I'm sorry for the inconvenience. I would like to inform you that, as it is well known, there are many moves/abilities that are not yet coded or correctly coded in the game and it is possible that Curse might have some issue, as you ahve told. However, i'm happy to inform you that our developers are currently working on a complete PVP-System Rework from scratch. That means a total rework of the entire PVP System that should make, hopefully, all abilities, moves and items work in battle and bring a lot of new features. As for now, the current battle-pvp code won't be edited as the new one will get out and is being worked on from scratch and working on the current one would just create issues and delays. However, our developer has said that it might need 2 months, however we cannot guarantee an exact estimated time as it might take a bit more as predicting the exact release date is really hard. Please, stay tuned on our OFFICIAL PRO DISCORD for further announcements and let me know if you have any further questions. Have a wonderful day !

Hi @tejkkapadia123 I'm sorry for the inconvenience. Unfortunately, i regret to inform you that we are not able to refund you of your lost money/progress, reset the cooldown of the boss or give you back your consecutive wins because, unfortunately, our TOOLS do not allow us to check consecutive wins and therEfore currently lack of the system to give them back to players. However, our developers communicated that they will try their best to optimize our TOOLS in order to permit us to have a better check over these things, and many others, and therefore permit us to give a better help to players in these situations in the future. Please, take your time to read below: Also, i would like to inform you that we are aware of the issues related to the status of our server, and i can assure you that our Developers are working on a fix and that fixing them is our main priority in this moment, as we understand that frequently disconnections may be frustrating. I know it can be frustrating to lose part of your progress, but i hope you can understand why we cannot fulfill your request. Unfortunately i am unable to give you an estimated as for when these issues will be fixed, so please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. Have a wonderful day.

Hi [uSER=2207764]@BabyPika[/uSER] I'm sorry for the inconvenience. It seems strange that you do not have the guild invite button, are you sure that you're trying with people that have not a guild yet? In case, could you please try to use the command /ginvite <Username> and tell me if doing that allow you to invite new members? Looking forward to your reply, have a wonderful day!

Hi @JustinUndBreyti I'm sorry for the inconvenience. I would like to inform you that Windows 10 64 Bit can support Unity without any problem, so that's not the issue. Could you please as first attach a screenshot of the folder of your Client? Also, could you please try the following procedure in then the same exact order i give you: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Install the latest version of .NET Framework Restart your computer Totally disable your Firewall and Antivirus Download again the game from HERE Put all PRO Files in a folder and not directly in your drive. (Not directly in C: or D: , but you can put them in your documents into a folder like this: CLIENT FOLDER) Run the program as Administrator If you will succeed in solving your issue, please remember to reactivate your antivirus and firewall and add an exception to PRO Folder/Client. Please, let me know if you have been successful in solving your error and if you have any further questions. Have a wonderful day !

Hi @jihigokoro I'm sorry for the inconvenience. Could you please as first attach a screenshot of the folder of your Client? Also, could you please try the following procedure in then the same exact order i give you: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Install the latest version of .NET Framework Restart your computer Totally disable your Firewall and Antivirus Download again the game from HERE Put all PRO Files in a folder and not directly in your drive. (Not directly in C: or D: , but you can put them in your documents into a folder like this: CLIENT FOLDER) Run the program as Administrator If you will succeed in solving your issue, please remember to reactivate your antivirus and firewall and add an exception to PRO Folder/Client. Please, let me know if you have been successful in solving your error and if you have any further questions. Have a wonderful day !

Hi @MrKarpKarp I'm sorry for the inconvenience and the delay Could you please try the following: Demote the one wanted to be promoted to Officer, to Initiate Kick him from the guild Invite him back Try again to promote him to Officer. If that should work then proceed and try this: Pass the leadership to that person Get kicked Then reinvited and given leadership back Then promote back to officer and that should work. You can also try to use the commands instead of rightclick on the name of the player: /gpromote <Username> , /gdemote <Username> , /gkick <Username> Looking forward to your reply, have a wonderful day !

Hi @Lightwaves I'm sorry for the inconvenience and the delay. Unfortunately, the only type that is available to players right now is the Grass cloak. The evolutions for the other cloaks are already coded as stated in our UPDATE LOGS, but they are not available to players yet. When their spawns and way of evolving will be added, you'll be able to evolve them into your desired pokemon. Unfortunately, we also cannot give any estimated time as for when they will be available to players, however you can keep an eye out on our OFFICIAL PRO DISCORD to be always notified about any announcement we make about any update/release/content/feature related to Pokemon Revolution Online. I'm sorry to disappoint you, but I hope you understand and that the information given provided some clarification. Please, let me know if something is unclear and if you have any further questions. Have a wonderful day!

Hi @Kniverse I'm sorry for the inconvenience. The servers were down due to technical difficulties. However you should now be able to log on again. Also, please refrain from asking regarding server status here as it is against the General Support Rules. An announcement on our Official PRO Discord will be made once issues like this issue have been resolved. You can also check server status by doing ^up in #bot-commands in our Discord. As the issue has been solved, i will now close the thread. Have a wonderful day !

Hi @demonemon141 I'm sorry for the inconvenience. If you have log out in theory your progress should have been force-saved, are you sure that you found the book under the pillo of Bill's bed? Also, can you please provide me a screenshot of when you try to access the SS Anne with the dialogue that pop up when you try it? Looking forward to your reply, have a wonderful day!

Hi @Allsmell I'm sorry for the inconvenience. I would like to inform you that the issue has been forwarded to the relevant parties that will look into that. Unfortunately, there is not an estimated time as for when the issue will be found/solved, however we will personally update you as soon as it will be fixed. Please, be patient in the while. Have a wonderful day!

Hi @plays4ever Thank you for your patience. I would like to inform you that your account has been unmerged and you can now merge it again. You will need to merge your accounts by log in the DASHBOARD and merge your accounts. I checked your account hanniibal and it seems like you have 70 hours on the Blue Server, so if you want to have back your progress you have to select Blue Server as your main server. To merge your account you can use the following guide under the spoilers: [spoiler= Step 1] Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2] Select the desired merge option; once you get the successful merge dialogue, you're done! I also suggest to read the EVERYTHING ABOUT THE MERGE for questions you may have and if you should experience any issue while merging. In case that, after the merge, you should still get the Invalid Password/Username error, please go ahead and change your password from the WEBSITE-FORGOT PASSWORD, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Remember that you are able to play, with your old progress, only on the Silver Server since the server transfers are closed in this moment. Let me know if you have been successful in solving your issue and if you have any further questions. Have a wonderful day !

Hi @rodrigocom3 I'm sorry for the inconvenience. I would like to inform you that if you would like to teach Cosmic Power to your Pokémon you have to interact with the Pre-Evo tutor in the Daycare. To unlock the daycare you have to defeat the boss Naero in the Cerulean cave. You can find further info about Naero, and the other bosses, by checking the BOSS GUIDE To know how to unlock the cerulean cave, and how to access other areas, you can check the HOW TO ACCESS SPECIFIC AREAS guide. Hope this can help, have a wonderful day !

Hi @grinchwow I'm sorry for the inconvenience. I would like to inform you that the cooldown for the Elite Berry Tower is 3 days and it seems like the last time you completed it is around the 16th of April. With that said, as it seems like that 3 days are not passed yet from the last time you have battled it, could you please wait the end of today and then try again letting me know if you have been able to solve your issue? Looking forward to your reply, have a wonderful day!

Hi @Varunkverma I'm sorry for the inconvenience. As you said that you have downloaded already the client multiple times, could you please try to change the gui scale-hud and any graphical setting in the game-settings and tell me if that was able to solve your issue? Looking forward to your reply, have a wonderful day!

Hi @RunNowB4iKillU I'm sorry for the inconvenience. Could you please restart your client and check if it solves your issue? If it should not solve your issue, could you please try the following: Delete all the PRO Files that you have (.zip and remaining files too). Restart your computer/device Download again the game from HERE Let me know if you have been able to solve your issue and if you should have any further questions. Have a wonderful day!

Hi @CroakMain I would like to apologize for the inconvenience and thank you for contacting us. I would like to inform you that after checking your account it seems like you have battled only 2 Legendary Beasts out of 3. It is possible that you may have to refight them again, as the quest may reset them in their locations. Therefore, could you please go in all the location of where the Beasts are located and check which one you miss? You can find them at the following location: Entei: Johto Safari Mountain Zone (You'll need Rock Smash to get to him) Suicune: Tohjo Falls (You'll need Waterfall to get to him) Raikou: Mt. Silver 3F Please. make sure to check accurately if they are there and take a screenshot as evidence in case they are not there. Looking forward to your reply, have a wonderful day !

Hi @Syedarkheel123 I'm sorry for the inconvenience. I would like to inform you that, in order to being able to use Dig, your Pokémon need to have 150+ Happiness. You can check the happiness of your Pokémon by doing /happy 1-6 (in base of the slot of your Pokémon) in the chat. For further information about the happiness you can check THIS GUIDE I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @JustinUndBreyti I'm sorry for the inconvenience. Could you please specify which is your operative system and device? (Mac, Windows 10, Windows 8, Windows 7, 64 bit, 32 bit, etc.) Looking forward to your reply, have a wonderful day!