Shinohara

Hi @Wakarkmak I'm sorry for the inconvenience. Could you please try the following: Try Alt+Tab Use an Escape Rope Try battling another player and losing, this should bring you back to your last visited Pokecenter Try typing /ref into the chat bar, or clicking the refresh arrow on the bottom toolbar Log out, and then back in Close the whole client and start PRO again Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Veetijj I'm sorry for the inconvenience. Could you please try to log in the game now and let me know if your issue has been solved? Looking forward to your reply, have a wonderful day !

Hi @wilkiller I was not able to replicate the error and i could teach Dragon Claw without any issue. It is possible that you are experiencing an error that happen sometimes when you try to teach your Pokémon a move or it try to learn it through level up. To fix that, could you please try the following procedure and see if it fixes your error: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE After you've downloaded again the latest client, please try to teach again the move to your Pokémon and the issue should be solved. Do note that, unfortunately, we are not able to refund you of your money as it would be unfair to those that accepted their losses due to a bug if we would restore your money and not their money/progress etc. I hope you can understand. Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Purpl I'm sorry for the inconvenience. The server were down due to some technical difficulties. However, they are now back online and you should be able to log in the game normally. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As the issue has now been solved, i will now close the thread. Have a wonderful day!

Hi @Ralian11 I'm sorry for the inconvenience. Unfortunately, i have not been able to replicate the issue you have described and clicking it once opened the item-inventory meanwhile the second time simply did nothing. I regret to inform you that we are unable to recover your Master ball for you as we have no way to verify that you really had one and you have used it, as well due to the fact that such a issue seems to not be able to be replicated and therefore it might have been an error on your end since you just need to click once to open the inventory. We are also unable to give you a new Master ball as, if we would give you a new one, it would be unfair to all the other players that used their master balls due to a mistake and accepted the loss of them due to that. Nevertheless, quoting our ITEM GUIDE, you are able to obtain a new Master Ball in the following ways: I'm sorry to disappoint you but i hope you can understand. Please, let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @LightSlayer18 I'm sorry for the inconvenience. I would like to inform you that it seems like you correctly merged your account and i would like to inform you that this is a common issue experienced after the merge. To solve this issue, please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) It might be necessary to change your password more time in order to make it work. Quoting from the Everything about the merge thread, that you can check for any further experienced issue : Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Reeselover3 I would like to apologize for the inconvenience and thank you for contacting us about your issue. The issue has been forwarded to the relevant parties that will look into that. Unfortunately, there is not an estimated time as for when the issue will be solved, however it should be really soon. Please be patient in the while and remember that when we update the game we always make an announcement on our OFFICIAL PRO DISCORD. However, as for now, if you close the client and relog you should be able to continue playing normally and your character should be teleported. I hope the information given was helpful, let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @Veetijj I'm sorry for the inconvenience. Could you please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) and check if it solves your issue? Looking forward to your reply, have a wonderful day !

Hi [uSER=2172295]@Aizen666[/uSER] I'm sorry for the inconvenience. I would like to inform you that, as you correctly stated, you are currently meeting all the requirements required to access the Trainer Valley. However, as stated by @Quantumgoku -which i want to thanks for the help-, you can access the Trainers Valley only from the Saffron/Goldenrod Train Station. I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @asyouwish01 I'm sorry for the inconvenience. I would like to inform you that, unfortunately, we are not able to recover your Raichu as that is not a bug and you have many ways to deny the trade once you talk to the NPC. The first when he ask if you are really intending to trade your Raichu, and the 2nd when you choose your Pokémon. Therefore, as you have accepted in both those two steps to trade your Raichu, we are not able to recover it for you as it would be unfair to all the others players that accepted the loss of their Pokémon once traded to any NPC if we would recover your Pokémon and not their. I'm sorry to disappoint you but i hope you can understand, please let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @jojodark5000 I'm sorry for the inconvenience. Could you please specify what is the issue that you are experiencing while trying to access the game? Looking forward to your reply, have a wonderful day !

Hi @Sentinelx I'm sorry for the inconvenience. The issue has been forwarded to the relevant parties that will look into that. Unfortunately, there is not an estimated time as for when the issue will be solved, however it should be really soon. Please be patient in the while and remember that when we update the game we always make an announcement on our OFFICIAL PRO DISCORD. Have a wonderful day !

Hi @FlareV I'm sorry for the inconvenience. I would like to inform you that the move Draining Kiss is currently coded incorrectly, as it indeed do not recover health points. This is stated in the LIST OF BROKEN MOVES which you can check to see what move and ability are not coded or coded incorrectly. There is not an estimated time as for when this exact move will be coded. However, with the new PVP UPDATE that will come in 2 months, we are planning to have all the moves, items and pokemon properly work as they should be. Please be patient in the while and remember that when we update the game we always make an announcement on our OFFICIAL PRO DISCORD. I hope the information given was helpful, let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @R1Cmoney I'm sorry for the inconvenience. I would like to inform you that it seems like you correctly merged your account and i would like to inform you that this is a common issue experienced after the merge. To solve this issue, please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Quoting from the Everything about the merge thread, that you can check for any further experienced issue : Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Fermund I'm sorry for the inconvenience. I would like to inform you that, after checking your account, it seems like you have been able to evolve your Piloswine into Mamoswine. Could you please confirm that? Looking forward to your reply, have a wonderful day !

Hi @Natanael1994 I'm sorry for the inconvenience. I would like to inform you that, unfortunately, PRO's main story-line and similar will be kept English as the widely accepted "official" language in the game, even by bilingual players. The only things we plan to translate are menus, options, etc. However, there is no estimated time frame for this, and it's considered very low-priority. I'm sorry to disappoint you but i hope you can understand. Please, let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @Veetijj I'm sorry for the inconvenience. I would like to inform you that you do not need to activate your account anymore as the account-activation has been removed and therefore is not longer required. Could you please clarify if you're trying to access using the account Veetijj? Also, could you please tell me exactly which is the error you are experiencing while trying to log in-game and on the dashboard? Looking forward to your reply, have a wonderful day !

Hi @DRDoctor I'm sorry for the inconvenience. I would like to inform you that, as our Developers state on our OFFICIAL PRO DISCORD, our goal is to make all moves, abilities, items and forms (Megas included) work in-fight. That means literally that we want everything PVP Related to works properly (moves, abilities, items, forms, etc). Unfortunately we cannot disclose any further information as for now as the project has been just started, as stated on discord, but keep in mind that for any further update about that, and any other thing related on Pokemon Revolution Online, we will make an announcement on our OFFICIAL PRO DISCORD , so please stay tuned there. I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

As i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

As you've correctly created a thread in our DONATIONS & COIN ISSUES sub-forum and our Admins are assisting you there, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !