Contrary

Hello @Kboww, I am sorry for the caused inconvenience. Developers are aware of the issue and are working on a fix. I will inform you more when the issue is solved. Please stay patient for the time being. Kind regards, Contrary

Thank you! Will lock the thread now as the issue is solved. Wish you a good day. Kind regards, Contrary

No problem. I will lock the thread now as the issue seems solved. Kind regards, Contrary

Hello, I am sorry for the caused invonvenience. Jenny Boss is still coded in Xana and needs to be reworked in Python. We have disabled the bot for now as it started to give these error messages. Once again, I am sorry for the inconvenience it has caused for you. We will announce it in PRO discord when the bot is back up. Kind regards, Contrary

Hello, I am sorry for the caused invonvenience. Jenny Boss is still coded in Xana and needs to be reworked in Python. We have disabled the bot for now as it started to give these error messages. Once again, I am sorry for the inconvenience it has caused for you. We will announce it in PRO discord when the bot is back up. Kind regards, Contrary

Hello, It seems like there was an issue with the boss' script, I would like to inform you that it's fixed now by the content team. I am sorry for the caused inconvenience. Kind regards and stay safe, Contrary

Hello, It seems like there was an issue with the boss' script, I would like to inform you that it's fixed now by the content team. I am sorry for the caused inconvenience. Kind regards and stay safe, Contrary

Hello, It seems like there was an issue with the boss' script, I would like to inform you that it's fixed now by the content team. I am sorry for the caused inconvenience. Kind regards and stay safe, Contrary

Hello, It seems like there was an issue with the boss' script, I would like to inform you that it's fixed now by the content team. I am sorry for the caused inconvenience. Kind regards and stay safe, Contrary

Hello, It seems like there was an issue with the boss' script, I would like to inform you that it's fixed now by the content team. I am sorry for the caused inconvenience. Kind regards and stay safe, Contrary

Hello, It seems like there was an issue with the boss' script, I would like to inform you that it's fixed now by the content team. I am sorry for the caused inconvenience. Kind regards and stay safe, Contrary

Hello @THNammm. I am sorry for the waiting. I would like to inform you that should have your coins on gold. Kind regards, Contrary

Hello @Suroner, Currently there is no way to reset your progress. We will open a thread for it in the future, where you can request resetting your progress. Keep an eye on PRO Discord as that is most likely the place it will be announced. Will lock the thread as I can't assist you further. Kind regards, Contrary

Actually that's right, I think the whole server has been close to this rate. Definetly the toughest outbreak so far, but let's not forget that you are actually getting a really good Pokemon back in return as you said your earlier post. If the author of this thread has no questions anymore, I would like to lock it, General stuff can be posted and discussed in the General game talk area. Kind regards, Contrary

No, I think you were unlucky during the outbreak. Happens to everyone and not much we can do about it. I just wanted to let you know it's not something account related. Kind regards, Contrary

Hello Rahz, I am sorry for the caused inconvenience. Having bad luck while hunting has only to do with unlucky RNG, there isn't really more to it. There is no bug or glitch related to your account, I just hope you are hunting on the right spott :) I've taken a look in the amount of Jangmo-o's you've caught and saw you've caught a good amount of them. It was a tough hunt, but not the worst. However as said above this has nothing to do with your account or a bug/glitch. You were just unlucky. Hope this answered your concerns. Kind regards, Contrary

Hello, Please make your report in the Report Center. Make sure to read the how to report thread so you do it correct and the trade mods can immediatly punish said user. Locked thread as I can't assist anymore. Kind regards, Contrary

No problem. Will lock the thread as the issue is resolved. If you have any questions in the future or seek for help, feel free to make a new thread. Stay safe! Kind regards, Contrary

Hello @Asmodeus24 , First of all I am sorry for the caused inconvenience. I would like to inform you that such behaviour is not tolerated by our staff team and that the user has broken a trade rule. From PRO Trade Rules: If you have any evidence of it happening I suggest you to report in the Report Center. Trade mods will punish said user in such a case. If you have no screenshot of the chat, there is sadly nothing we can do. I hope you understand that, we can't act without evidence. I suggest you read the PRO rules so you know in which cases you can report an user for breaking the rules. I hope my answer has informed you well on the matter. Have a good day. Kind regards, Contrary

Hello, I reached out to a scripter for you and Hannah should be there now. Relog please and she should appear. Let me know if it worked. Kind regards, Contrary

Hello there, I will look into your issue with a developer and come back to you. Just to be sure, you didn't get your PVP reward coins on none of the servers? (gold/silver) Looking forward to hear from you. Kind regards, Contrary

Hello, First of all I am sorry for the caused inconvenience. I would like to inform you guys that there was a little bug with extending the BMS. If it didn't extend for you this time while it should, it will extend after the next maintenance. Hope this informed you about the matter. If there are any questions feel free to ask. Kind regards, Contary

Hello @ouijabored95, I would like to inform you that we currently don't fulfill server transfer request. In the near future there is a chance of a server transfer thread being opened. Keep an eye on PRO discord as this is the place where it will be announced. Hope this informed you enough. Kind regards, Contrary

Hello, Could you evolve 1 more Pokemon and tell me if it works? This might be a bug. Looking forward to hear from you. Kind regards, Contrary

Hello @smhkid1, I am really sorry for the caused inconvenience. Unfortunately you got hit by a rollback, we don't refund in these situations. This due to players who accepted their loss in the past, it would be unfair to refund your items now because we didn't refund them aswell. About the rollback: Once again I am sorry for the caused inconvenience and hope for your understanding. We can't refund the items,, but I can give you some tips to find them or buy them: Do diggspots (3day cooldown), sell the items and buy the rare candies for a good price from other players. Battle Bosses/NPC's. (You can check the cooldown of the bosses with the Boss cooldown checker in Celadon city. NPC's have a 7 day cooldown) and buy rare candies for a good price from other players. There are some free rare candy spots, check the item guide to find them. If you have a question about said above, please don't hesitate to ask. I wish you a good day! Kind Regards, Contrary