Happymango

Hi, @AZYOUU I'm sorry for the late reply. Are your problems still there? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

I'm sorry I checked your database multiple time, but I couldn't find any rare candies stuck due to the quest I don't think I'll be able to help you further with this issue. I hope you understand.

I'm sorry for the late reply. We added the feature of changing the discord tag in forums. Press your name on the top right side of the forum page > Account Settings > Edit Profile Try this procedure and see if you can change your discord tag. I'll be waiting for your reply

Hi, @Benvir Note that you can bump your thread every 24hrs. Please do not post multiple threads with the same issue. As your other thread being answered, I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.

Hi, @Orio96 I'm sorry for the inconvenience. Note that old Red and Blue server merged into Silver and Yellow changed its name into Gold. You would have to merge your account's info in order to play your old account. As you know the previous account's ID and email, you would be able to merge your account at the Dashboard. Since your main server was Red, after the merge, your main server will be Silver. Can you try merging your account and see if you can log into your account. I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @Yellovv I'm sorry for the inconvenience. First of all, I have moved your post as you posted in another player's thread. Please keep in mind to make a new thread, not posting your problem to another player's thread as it would disturb the player. I have informed the corresponding Staff Team to look into your problems. In the meantime, please be patients. I'll let you know soon as I receive an answer. Have a nice day. Kind regards, HappyMango.

Hi, @ThanhNT First of all, I have moved your post as you posted in another player's thread. Please keep in mind to make a new thread, not posting your problem to another player's thread as it would disturb the player. I have informed the corresponding Staff Team to look into your problems. In the meantime, please be patients. I'll let you know soon as I receive an answer. Have a nice day. Kind regards, HappyMango.

Hi, @ASHKETCHUM565 I'm sorry for the inconvenience. There is a boss named Horon located at the Dark Valley. (Top of Necropolis) Defeating this boss will reset your Dark Realm in case you have something forgotten there. Note that you must defeat him without having any of your pokemons faint. If it's your first time defeating Horon, you'll only receive a Halloween Rapidash Mount, so you'll have to defeat the boss one more time in order to re-enter the Dark Realm. (Cooldown of the boss is 3 days) Have a nice day. Kind regards, HappyMango.

Hi, @XDzin I'm glad that your problems have been already solved I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.

Hmm.. I checked your account and couldn't find any rare candies stuck after finishing the dark realm quest in this account "xznhanprozx008". Did you start the Heatran quest or the Pinkan quest after doing the Halloween quest? I'll be waiting for your reply.

I'm glad that your problems have been solved I'll now be closing the thread. Have a nice day.

I'm glad that your problems have already been solved I'll now be closing the thread. Have a nice day.

Hi, @doanngoclam I have checked your account's database and you still had 300+ rare candies. Are your problems all solved? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

I have recovered your pokemon. It should be placed at the last slot of your PC. Can you check and tell if your pokemons are all restored? I'll be waiting for your reply.

Hi, @TanaSaysDance I'm sorry for the inconvenience. I have informed the corresponding Staff Team to look into your issues. In the meantime, please be patients. I'll let you know as soon as I receive an answer. Have a nice day. Kind regards, HappyMango.

The question have already been answered by me. I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.

Hi, @xznhanprozx008 Please do not make multiple threads with the same issue. You are allowed to bump your thread every 24hrs. I'll be closing this thread. Have a nice day, Kind regards, HappyMango.

Hi, @xznhanprozx008 I'm sorry for the inconvenience. I have informed the corresponding Staff Team to look into your issue. In the meantime, please be patients. I'll let you know as soon as I receive an answer. Have a nice day. Kind regards, HappyMango.

Hi, @Hyroz I informed the corresponding Staff Team to look into your issues. In the meantime, please be patients. I'll let you know as soon as I receive an answer. Have a nice day. Kind regards, HappyMango.

Hi, @billydrunk I have checked your account's database and found that you have already caught the darkrai. Are your problems already solved? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

I'm really sorry for the inconvenience. I have informed the corresponding Staff Team to look into your issues. In the meantime, please be patients. I'll let you know as soon as I receive an answer. Have a nice day.

I'm glad that your problems have been solved I'll now be closing the thread. Have a nice day.

As we cannot further help you on this case, I'll now be closing the thread. Have a nice day.

I have received an answer. Unfortunately, when we checked your account game progress, we found that you have once failed the Dark Realm Quest. In order to receive a IV locked reroll ticket, you have to complete the quest without surrendering So, we can't help you further on your case. I'm once again really sorry for your issue. Have a nice day.

I received an answer that you might have defeated Horon for the Rapidash Mount before you caught the darkrai (When a player shouldn't be able to battle Horon before finishing the Dark Realm quest) The bug is fixed, but I think you might have gone through this issue before it was fixed. So, we can offer you this procedure if you agree. 1. Delete your Darkrai 2. Convert your account game process to where you can re-battle Horon to restart the Dark Realm quest. (You'll be able to re-catch Darkrai again with the same stats) 3. If you finish the quest, you'll be able to use the locked IV reroll ticket I'll be waiting for your reply.