Kvar

Hey there, apologies for any inconvenience caused. We are aware of issues caused by the Lake Trio Quest and we'll let you know as soon as they are resolved.

Hey there, the cooldown is completely intended as to not abuse certain PvE content that would easily provide a massive amount of unintended rewards. This is also applicable to many other PvE activities. As the issue was completely on your end (as your light went off), we cannot reset your cooldown. I will lock this as resolved.

Forwarded, wait for a response.

No updates yet.

Hi there, if you still have issues with it, you can rare candy your Chimchar again to level 100 and then purchase a Mysterious Candy to evolve it at level 100. Let me know if this issue has worked for you. You can purchase a Mysterious Candy in any department store.

Hey there, could you approach Darkrai in the same place you fought it and see if it's still there?

Hey there, I can forward your refund request if you would like to receive your coins back so you can instead purchase the Gengar Mount. Please, do NOT trade the mount to anyone in any way to anyone. Keep the mount in the account until the process is complete. Are you okay with this solution?

Hey there, the issue should have been resolved with the newest update. Could you try to redownload the client? Inbetween what maps are you having crashes? Could you provide a screenshot of the crash?

Locked as resolved 🫡

Hey there, you can now fight Genesect in the top right door inside the Bug Catching Contest building. Make sure you have an appropriate Synchronise pokemon and a Masterball to catch it easier! Let us know if you need any additional information.

I will lock your thread as it was resolved. 🙂

Hey there, as Mysticwind mentioned, all you need to do is to beat Horon without a pokemon fainting. It might require you a lot of strategy but it is definitely possible. Let us know if you need further assistance.

He performado la resolbisión, cierro como resuelting.

I have forwarded your request, please wait for a response.

@Augusto21 Hey there, you can always fight the Raikou, Entei and Suicune guardian once every 12 days as long as you haven't already fought 20 bosses in that week before you fight the guardians themselves. You should have no issues with it. You also have not caught Suicune, Entei or Raikou yet. Could you take a screenshot of the issue you are facing?

Arreglado.

Ya está, prueba ahora.

@Dask54321 Could you post a screenshot of the error message you get when your game crashes?

Are you able to go north to Route 2?

Locked as resolved. Feel free to make a new thread if you have any doubts!

Please make a post here and I'll forward it to TMODs.

No, there is no way to reset your account's story progress. Do you have any other questions?

Apologies for the delay, forwarded your request. Our Developers are working on a fix for your issue.

Apologies for the delayed response, I've forwarded your request.

Hecho, prueba ahora.