Everything posted by Kvar
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Manaphy Quest
Greetings, @MEIRAS My apologies for the delay. After you complete the Eumi Island Access, you're blocked off from the Ghost Ship as it has no more use for you in the future. If you completed the Manaphy Quest, you should be able to catch Manaphy in the Temple 🙂 If you have any other doubts, please let us know! Kind regards, Kvar
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Berry Seller is still locked after beaten Pumpkin
Locked as it was resolved by our scripters 😄 Kind regards, Kvar
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accidentally released my chansey
Greetings, @nico360 Your Chansey is now restored and the Eviolite can be found in your Backpack 🙂 Locked as resolved. Kind regards, Kvar
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Evolved my Pokemon
Greetings, @Agencyneverdies I apologise for the inconvenience. Unfortunately, we cannot deevolve your Charizard as we do not have the tools to do so. You will have to capture another Charizard 😞 Kind regards, Kvar
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Released Haxorus
Greetings, @Gumball666 I've restored your Haxorus. In the future, please use the Restore Megathread. Kind regards, Kvar
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Pokedex error
@Terminator20 My apologies for the inconvenience. The error might've been caused by a dex data loss back in mid February. Could you try capturing a wild Oddish again (it spawns in Route 25 very frequently) and see if it gives you its Caught data? Looking forward to your response.
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Restore My Keldeo
Greetings, @Gobu234 To obtain your released Keldeo you only need to go back to the Cave where you captured it. He will be there waiting for you 🙂 Kind regards, Kvar
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Stuck on the Game
Glad to know it's resolved 🙂 I'll proceed to lock this thread. Kind regards, Kvar
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Game took me into dev account with a lot of money and coins when i logged in
Greetings, @rnvd99 My apologies for the inconvenience. The issue is currently known and it is caused due to a loss of internet packages on the user's end upon a log out and log in. Please, try to contact your local internet provider 🙂 Kind regards, Kvar
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beat up, fling, kings rock
Greetings, @rhev Thank you for reporting this issue. It has been forwarded to our developers. Kind regards, Kvar
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Wrongful Species clause in ranked PvP.
Greetings, @Saladmens I apologise for the inconvenience. The issue is currently known and being worked on by our developers. Kind regards, Kvar
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pvp error
Greetings, @Mryesido I apologise for the inconvenience. The issue is currently known and being worked on by our developers. Kind regards, Kvar
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shell bell not working correctly
Greetings, @rhev Thank you for forwarding us this information 🙂The issue is currently known and is being worked on by our developers. Kind regards, Kvar
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Suddenly Rare Candy Missing from my inventory
Indeed, @Rawlpaws🙂 Buck will take away your Rare Candies and Master Balls when you begin the quest. You have the choice of trying to capture the level 99 Heatran without Master Balls or you can defeat it and then talk to Buck and return with a Synchronise pokemon of your choice and Master Balls ready to capture it. Whether you want to capture it at level 99 or not, you must speak to Buck later anyway to have your Rare Candies and Master Balls back! If you decide to defeat it, when you come back to capture it it will appear at level 30. If you fail to capture it you will get an additional chamce by fighting Nikola Boss 🙂 I hope this has solved your doubts. Kind regards, Kvar
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Suddenly Rare Candy Missing from my inventory
Greetings, @Rawlpaws Did you by any chance begin Heatran quest? Looking forward to your response.
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Pokedex error
Greetings, @Terminator20 My apologies for the inconvenience. The indicator "Total Pokemon" in your Trainer Card can be misleading as it only shows the total amount of all pokemon you have in your account (team and boxes). It is not related in any way to Pokedex Caught Data. For example, if you had only caught 50 Budew and a Spearow, a Squirtle and a Rattata since you started playing PRO, your Pokedex Caught Data would show 4 Caught, but your trainer card would show 53 Total Pokemon 50 Budew + 1 of each one of the other pokemon. In regards to the caught OT pokemon you have whose Caught data seems to be missing in your pokedex, could you provide screenshots so we can try to resolve your issue and forward it to developers? Looking forward to your response. Kind regards, Kvar
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Move Thread
No problem 🙂 Locking as resolved!
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Move Thread
Greetings, @DeIta I have moved the thread for you. Could you check if it is properly displayed? Looking forward to your response.
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My ditto is broken
Greetings, @Lucja My apologies for the inconvenience. The issue is known and is currently worked on. There is a fix on the works as we speak by our developers. We will keep you informed when this bug is solved. Kind regards, Kvar
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Bonjour!
Welcome to PRO! 🙂
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Won't let me sign in
Greetings, @Aloozn My apologies for the inconvenience. Both servers are currently having issues and our developers are working on resolving it. You will be updated constantly on the server's status in the Official PRO Discord Server. Kind regards, Kvar
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Please help I can' log in
Greetings, @Niko922 My apologies for the inconvenience. Both servers are currently having issues and our developers are working on resolving it. You will be updated constantly on the server's status in the Official PRO Discord Server. Kind regards, Kvar
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Elite 4 Question
Glad to know your question was answered 🙂 I'll now be locking this thread. Kind regards, Kvar
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old man biker took my ditto and asked for another one when i came back
Greetings, My apologies for the inconvenience. I checked with our scripters and it seems you have a Bicycle now. Could you confirm this? Did the servers crash when you gave the Ditto or when you paid the money? I will forward this information 🙂
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Silver server
Greetings, @Zleepless @KurogamiNeko My apologies for the inconvenience. Silver Server is currently down and our developers are working on resolving the issue 🙂 You will be updated constantly on the server's status in the Official PRO Discord Server. Kind regards, Kvar