Kvar

Greetings, @Yusotop My apologies for the inconvenience. As mentioned above, Dig Spots, Headbutts and Excavations are temporarily disabled as our developers work on resolving the issue that is causing the server crashes. Stay up to date to the newest announcements in the Official PRO Discord's #announcements channel. You will be updated when the issue is resolved. Kind regards, Kvar

Locked as resolved

Greetings, @PokemonKING44 Your last server transfer in blackmafiaY was on the 9th of March 2021. You will have your next free server transfer surely on the 10th of April 2021. Kind regards, Kvar

Greetings, @skunk1 My apologies for the inconvenience. As mentioned above, Dig Spots have been temporarily disabled until our developers find a fix to the recent issue that caused server crashes. You can stay updated in the Official PRO Discord following the #announcements channel. Kind regards, Kvar

Greetings, @Yuvan1 My apologies for the inconvenience. I have forwarded your issue and received a response from our Scripters. To continue your story progress, you only need to travel to the Moon. Then, find Rayquaza in one of the caves you can access by climbing down the different ladders. Talk to him and you will be teleported to Sootopolis. You have already defeat Deoxys, so you can ignore what Jackson says. Kind regards, Kvar

Welcome to PRO!

Glad to know your issue was resolved I'll now be locking this thread. Kind regards, Kvar

Greetings, @KaiYamz You can purchase a Mysterious Candy in Celadon Department Store for 5000 pokedollars, or you can also purchase them in the PvP and PvE Coin Item Sellers in Kanto Once you use it on Charmander, it will trigger its evolution prompt. Kind regards, Kvar

Greetings, @MEIRAS My apologies for the delay. After you complete the Eumi Island Access, you're blocked off from the Ghost Ship as it has no more use for you in the future. If you completed the Manaphy Quest, you should be able to catch Manaphy in the Temple If you have any other doubts, please let us know! Kind regards, Kvar

Locked as it was resolved by our scripters Kind regards, Kvar

Greetings, @nico360 Your Chansey is now restored and the Eviolite can be found in your Backpack Locked as resolved. Kind regards, Kvar

Greetings, @Agencyneverdies I apologise for the inconvenience. Unfortunately, we cannot deevolve your Charizard as we do not have the tools to do so. You will have to capture another Charizard Kind regards, Kvar

Greetings, @Gumball666 I've restored your Haxorus. In the future, please use the Restore Megathread. Kind regards, Kvar

@Terminator20 My apologies for the inconvenience. The error might've been caused by a dex data loss back in mid February. Could you try capturing a wild Oddish again (it spawns in Route 25 very frequently) and see if it gives you its Caught data? Looking forward to your response.

Greetings, @Gobu234 To obtain your released Keldeo you only need to go back to the Cave where you captured it. He will be there waiting for you Kind regards, Kvar

Glad to know it's resolved I'll proceed to lock this thread. Kind regards, Kvar

Greetings, @rnvd99 My apologies for the inconvenience. The issue is currently known and it is caused due to a loss of internet packages on the user's end upon a log out and log in. Please, try to contact your local internet provider Kind regards, Kvar

Greetings, @rhev Thank you for reporting this issue. It has been forwarded to our developers. Kind regards, Kvar

Greetings, @Saladmens I apologise for the inconvenience. The issue is currently known and being worked on by our developers. Kind regards, Kvar

Greetings, @Mryesido I apologise for the inconvenience. The issue is currently known and being worked on by our developers. Kind regards, Kvar

Greetings, @rhev Thank you for forwarding us this information The issue is currently known and is being worked on by our developers. Kind regards, Kvar

Indeed, @Rawlpaws Buck will take away your Rare Candies and Master Balls when you begin the quest. You have the choice of trying to capture the level 99 Heatran without Master Balls or you can defeat it and then talk to Buck and return with a Synchronise pokemon of your choice and Master Balls ready to capture it. Whether you want to capture it at level 99 or not, you must speak to Buck later anyway to have your Rare Candies and Master Balls back! If you decide to defeat it, when you come back to capture it it will appear at level 30. If you fail to capture it you will get an additional chamce by fighting Nikola Boss I hope this has solved your doubts. Kind regards, Kvar

Greetings, @Rawlpaws Did you by any chance begin Heatran quest? Looking forward to your response.

Greetings, @Terminator20 My apologies for the inconvenience. The indicator "Total Pokemon" in your Trainer Card can be misleading as it only shows the total amount of all pokemon you have in your account (team and boxes). It is not related in any way to Pokedex Caught Data. For example, if you had only caught 50 Budew and a Spearow, a Squirtle and a Rattata since you started playing PRO, your Pokedex Caught Data would show 4 Caught, but your trainer card would show 53 Total Pokemon 50 Budew + 1 of each one of the other pokemon. In regards to the caught OT pokemon you have whose Caught data seems to be missing in your pokedex, could you provide screenshots so we can try to resolve your issue and forward it to developers? Looking forward to your response. Kind regards, Kvar

No problem Locking as resolved!