Kvar

Greetings, @Frostgirl My apologies for the inconvenience. The servers are currently experiencing connection issues. You may need to click the login button several times before being able to login in. Alternatively, you can try to use a VPN (This is a free one among multiple options) or try to connect directly by pressing the F2 key to open the console and write : "Connect 92.119.158.4 800" (92.119.158.4 801 for Gold) and then press the enter key. Keep an eye on the #announcements channel in the official PRO Discord server for server status updates. Kind regards, Kvar

Greetings, @Dreyzito Your Bulbasaur has been restored. In the future, please use the Restore Megathread. Kind regards, Kvar

Greetings, @zanderguy123 Thank you for reporting this issue. It has been forwarded to our testers. If you could provide any information on how this incident happen, it will be helpful towards fixing the bug. Kind regards, Kvar

Greetings, @Muneb Black Medallion is currently working properly. I understand the frustration fully and I extend my hand to you. Sometimes luck is never on our side and we cannot find the pokemon with the right ability we may need The only advice we can currently provide is to keep hunting like you've been doing. Check if your Black Medallion is active in the top left corner of your screen, and if it is, keep hunting! Eventually you will get the pokemon you are looking for Kind regards, Kvar

Greetings, @NUNONITROX Unfortunately, we cannot restore any used items in battle due to rollback or crashes due to our rollback policy, as it would be unfair towards other users who went through the same in the past. You can earn money by doing Kanto Missions, Dig Spots, Pokestops and finding monetary items around Kanto and Johto. Additionally, fighting wild Pokemon in Dragon's Den can also earn you a lot of quick money. Additionally, you can keep refighting the Elite Four as it rewards infinite money as long as you don't complete the challenge. Kind regards, Kvar

Saludos, @varedris Disculpe las posibles molestias ocasionadas por el servidor. Nuestros scripter están trabajando en solventar el problema tan pronto como sea posible. Kvar

Greetings, @Boton My apologies for the delayed response. Your issue has been reported to our scripters and they're looking into it. Kind regards, Kvar

Glad to know your issue was resolved I'll now be locking this thread. Kind regards, Kvar

Greetings, @LosersQuee My apologies for the inconvenience. I have forwarded your issue to the developers and they are working on it. Kind regards, Kvar

Greetings, @damonsalvat1 @Sebasderre My apologies for the inconvenience. I have followed the issue to our developers and they are working on it. Our developers are relentlessly working on fixing the current server instability issues. You are welcome to report any related issues in the forums and we will gladly assist you Kind regards, Kvar

Saludos, @arquiblas Disculpe las molestias. Hemos enviado el mensaje de error a nuestros desarrolladores y están trabajando en ello. Kvar

Me alegro de que haya funcionado procedo a cerrar el post ya que el problema ha sido solucionado. Saludos, Kvar

Glad to know the issue was resolved thanks to Norex I'll now be locking this thread as solved. Kind regards, Kvar

Glad to know your issue was resolved I'll be now locking this thread. Kind regards, Kvar

Saludos, @Donemolio Cuando el cliente se encienda y se quede con la pantalla en negro, ¿puede probar los siguientes pasos? Haga click en cualquier posición dentro de la pantalla negra. Pulse la tecla F2 Escriba clean reg Pulse la tecla enter Si sigue esos pasos en ese orden, su configuración debería reiniciarse a la configuración por defecto y debería poder usar el cliente correctamente. Espero su respuesta. Atentamente, Kvar

Greetings, @Jacksonlim Make sure to add a space between .exe and -force. As mentioned above

Saludos, @Diego13XL Lamentamos los posibles problemas ocasionados por los crash de servidor ocurridos durante los últimos días. Nuestros desarrolladores están trabajando en arreglar todos los posibles errores que puedan ocurrir. Por desgracia, no podemos devolver los items perdidos en los crash ocurridos ya que nuestras herramientas no pueden recuperar los items usados durante el crash. Le pedimos disculpas por ello. Kvar

Greetings, @srbhnj99 I apologise for the inconvenience. The issue is currently known and being worked on by our developers. I hope you can understand. Kind regards, Kvar

Greetings, @SpectralThief As stated above by Norex, the PRO Member role is displayed on users with a Membership active by using a Membership Medallion. The role is not applied when you have a Black Medallion active. Kind regards, Kvar

Locked as requested.

Greetings, @Jacksonlim The issue sometimes seems to appear due to the newest Unity version and old hardware from the user. It can be fixed after following these steps: First, create a shortcut for the PROclient.exe file by right clicking the application and select "create shortcut". After this, right click the shortcut and add the parameters -force-d3d11 or -force-opengl or -force-glcore into the Target as in the screenshot shown below. Make sure to add a space between .exe and -force. Let us know if this resolved your issue! Kind regards, Kvar

Welcome to PRO!

Saludos, @elmorocho Lamentamos y le pedimos disculpas por los problemas de servidor presentes en Gold y Silver. En estos momentos estamos trabajando para arreglar su estabilidad. Para estar actualizado al momento cada minuto sobre el estado del servidor, novedades y actualizaciones, le sugiero que se una al Servidor de Discord de PRO. Hasta pronto, Kvar

Greetings, @Jacksonlim Could you try temporarily disabling your Antivirus before you boot up PROClient.exe? If needed, delete all PRO related files, disable your antivirus, download the 64 client and boot it up. If this does not work, could you try instead to download the 32 client? Looking forward to your response. Kind regards, Kvar

Greetings, @Overweed Unfortunately, we cannot restore the Event Clefable as it was not caught in the battle and it was not stored in the database. There is nothing we can do as it would be unfair towards other users who happened to go through the same similar issue. I hope you can understand. Kind regards, Kvar