Hello @Kaiserf11and welcome back to PRO.
We aren't offering account resets anymore, but you can create a new account, and start fresh on that one. Keep in mind that you are allowed up to 4 accounts.
Alternatively, you can login on the opposing server, Silver in your case, and have a fresh start there too.
You should use a different email to register an account. Afterwards, you can change it to your existing email on the PRO dashboard. To do that, simply login, click "My Account", then click "Email", and insert your desired email.
Hopefully this answers your questions.