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Everything posted by Epithet
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Hello @Xarzith. Apologies for the late reply. Could you tell me what you see when you login to the Silver server? If you cannot login, try resetting your password. Make sure it only contains letters and numbers, as special characters can prevent you from logging in.
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For clarity: were you trying to evolve your Magmar using the NPC trade in Celadon City?
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Hello @Mibiez17. Unfortunately, we will have to deny your request. This is because there was an announcement explicitly warning players to not fight bosses while the server is having issues.
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Hello @skunk1. Apologies for the delay. We're having trouble fully understanding your issue. If you would prefer, you can explain your issue in the language you are most comfortable with. That would make it easier for us to understand your issue.
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¿ WHERE D0 WE CACH-MIMIKYU AT KANT0 AND0R J0HT0 ?
Epithet replied to B0geenyu's topic in Resolved General Support
Hello @B0GEENYU. Apologies for the late reply. Mimikyu currently has no wild spawn in any of the regions. The only way to obtain one, right now, is by purchasing one from trade chat. -
Hello @Nintendoboy96. Apologies for the delay. It seems you chose the wrong server when merging. We can offer you an unmerge and then you can merge again, choosing the Red server this time.
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Hello @PichuRin. Apologies for the late reply. Due to the server instability during that time, we recommended not to PvP, fight bosses, or do anything that could be lost to a crash. Unfortunately, we cannot refund your BMS or MS. As for compensation, we gave a Free Safari day included with some very nice spawns, some of which could have event forms. Furthermore, we have given a free EXP boost for for all members for the entire week.
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Resolved in-game. Locked.
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Hello @Vasif. Unfortunately, de-evolution is not something that we are able to do. This may not be the answer you hoped for, but there is no way for us to assist you. Have a nice day.
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Thank you for understanding. I will now lock this thread. If you have more questions or another issue, don’t hesitate to make another thread.
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Hello @Nlyax. Unfortunately, we cannot give you that information. It is private information that we do not share with anyone but the owner of the account—after they have proven that they own the account. Though this may not be the answer you hoped for, please try to understand that we do it in order to protect the privacy of users.
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You're welcome. I will now lock this thread. If you have another question or issue, don't hesitate to make another thread.
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Locked as resolved.
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Hello @DrBlaze. The account Ivanka used their free server transfer on the 11th of January, 2021. As you might assume, this means their next free transfer will be on the 11th of February, 2021. If you have more questions, please let me know.
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Hello @amanprasad1335. Both Keldeo and Volcanion are available to catch. Each from ther respecitive quests. Keldeo quest and Volcanion quest. If you have more questions, please let me know.
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Lost master balls (and other items)
Epithet replied to Antonchoy's topic in Resolved General Support
The only quest that takes away Master Balls and Rare Candy is Buck from the Heatran quest. Our database shows the Buck has your Master Balls and Rare Candy. So, are you completely positive that you have not started the quest? -
Hello @PlNK. As Norex mentioned, you can transfer servers for free every 30 days from the Dashboard. Every subsequent transfer within the 30 day cooldown will cost 100 coins. Furthermore, you can simply logout of Gold and login to Silver and have an account there. Hopefully this answers your question.
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Hello @skunk1. Apologies for the late reply. Before giving your Pokémon, you are asked to confirm the trade. Please be more careful in the future. Unfortunately, this is not within our power to reverse. Hopefully you can understand.
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You're welcome. Locked as resolved.
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Hello @Quinmichael2. Glalie does not evolve. In order to get a Froslass, you must use a Dawn Stone on a female Snorunt. Hopefully this clears things up for you.
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You're welcome. Locked as resolved.
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Hello @dimitrisarv. Apologies for the inconvenience. Unfortunately, we will have to deny your request. This is because there was an announcement explicitly stating that you should not fight any bosses while the servers are having issues. Furthermore, without a time frame, there is no way for us to confirm when it happened.
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Locked as resolved.
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Lost master balls (and other items)
Epithet replied to Antonchoy's topic in Resolved General Support
Hello @antonchoy. Apologies for the late reply. Upon completing the Pinkan Island quest, did you speak with the Ranger that took all your Pokeballs?