Epithet

Hello @Nlyax. Unfortunately, we cannot give you that information. It is private information that we do not share with anyone but the owner of the account—after they have proven that they own the account. Though this may not be the answer you hoped for, please try to understand that we do it in order to protect the privacy of users.

You're welcome. I will now lock this thread. If you have another question or issue, don't hesitate to make another thread.

Locked as resolved.

Locked as resolved.

Hello @DrBlaze. The account Ivanka used their free server transfer on the 11th of January, 2021. As you might assume, this means their next free transfer will be on the 11th of February, 2021. If you have more questions, please let me know.

Hello @amanprasad1335. Both Keldeo and Volcanion are available to catch. Each from ther respecitive quests. Keldeo quest and Volcanion quest. If you have more questions, please let me know.

The only quest that takes away Master Balls and Rare Candy is Buck from the Heatran quest. Our database shows the Buck has your Master Balls and Rare Candy. So, are you completely positive that you have not started the quest?

Hello @PlNK. As Norex mentioned, you can transfer servers for free every 30 days from the Dashboard. Every subsequent transfer within the 30 day cooldown will cost 100 coins. Furthermore, you can simply logout of Gold and login to Silver and have an account there. Hopefully this answers your question.

Hello @skunk1. Apologies for the late reply. Before giving your Pokémon, you are asked to confirm the trade. Please be more careful in the future. Unfortunately, this is not within our power to reverse. Hopefully you can understand.

You're welcome. Locked as resolved.

Hello @Quinmichael2. Glalie does not evolve. In order to get a Froslass, you must use a Dawn Stone on a female Snorunt. Hopefully this clears things up for you.

You're welcome. Locked as resolved.

Hello @dimitrisarv. Apologies for the inconvenience. Unfortunately, we will have to deny your request. This is because there was an announcement explicitly stating that you should not fight any bosses while the servers are having issues. Furthermore, without a time frame, there is no way for us to confirm when it happened.

Locked as resolved.

Hello @antonchoy. Apologies for the late reply. Upon completing the Pinkan Island quest, did you speak with the Ranger that took all your Pokeballs?

Hello @Limit. Apologies for the late reply. First off, I would like to thank you for reporting this. It has since been fixed. Have a nice day.

Hello @thuddz. Apologies for the inconvenience. Unfortunately, we cannot reset your cooldown. This is because there was an announcement explicitly stating that you should not fight any bosses while the servers are having issues.

Hello @amanprasad1335. My apologies for the inconvenience. Unfortunately, we cannot reset your cooldown. This is because there was an announcement explicitly stating that you should not fight any bosses while the servers are having issues.

Hello @mariorguezzand @hieuabb1234. My apologies for the inconvenience. The servers are currently unstable due to a problem with our server providers. It is not something that we control. However, the developers are looking for a new proxy server in order to make the servers more stable. In the meantime, we ask for your patience. Furthermore, we do not recommend to do any PvP, Bosses, or anything important that could be lost to a proxy server crash.

Hello @Brutalace. Apologies for the late reply. To respawn your Genesect for another attempt at catching it, you will need to defeat Nikola. There is no other way. We cannot reset this for you. This is because there was an announcement stating that you should not do anything important while the server is having issues.

Hello @amanprasad1335. Apologies for the late reply. Unfortunately, we will have to deny your request. This is because there was an announcement explicitly stating that you should not fight any bosses while the servers are having issues.

Hello @Nadhimsvr. Apologies for the late reply. Unfortunately, we will have to deny your request. This is because there was an announcement explicitly stating that you should not fight any bosses while the servers are having issues.

Hello @amanprasad1335. Apologies for the late reply. Unfortunately, we will have to deny your request. This is because there was an announcement explicitly stating that you should not do bosses while the server is having problems.

Hello @Rccrusher. Apologies for the late reply. Unfortunately, we cannot refund your losses. This is because there was an announcement explicitly stating to not do anything important while the servers are having issues.

Hello @Hekkks. Unfortunately, de-evolution is something that is not within our power to do. Have a nice day.