Epithet

Hello @Marvitsu. Apologies for the inconvenience. This issue is already known by the Devs and a solution is being worked on. We will update you when there is a fix. While the fix is being worked on, we ask for your patience.

Hello @B4vett, @Kathyp. Apologies for the inconvenience. The issue is known by the Devs already. We will update you when the problem is solved. While the issue is being fixed, we ask for your patience.

Hello @sryu1. Apologies for the inconvenience. Regarding the Talonflame Mount, the issue has been addressed and will be fixed within the next client update. About your team changing, could you give more details and which Pokémon were affected?

Hello @hesara. Apologies for the inconvenience. Thank you for reporting this. The issue has been addressed and will be fixed within the next client update.

Glad to see your issue was fixed. If you happen to come across this issue, or any issue, again, don't hesitate to make another thread. Locked as resolved.

Hello @CharizaditeX, @Karlok59, @lucasg3x. Apologies for the inconvenience. The issue is already known by the Devs and a solution is being worked on. I will update you all when the issue has been fixed. In the meantime, we ask for your patience.

Hello @Fisdemoine. When doing the Heatran quest, the NPC named Buck will take all your Rare Candy and Master Ball(s). Once you have completed the quest, he will return them after being spoken to. Did you begin, but not finish, the Heatran quest?

Hello @balzani. Apologies for the inconvenience. The issue is already known by the Devs and a solution is being worked on. I will update you when the issue is fixed. In the meantime, we ask for your patience.

Hello @Himyra. Apologies for the inconvenience. This issue is already known by the Devs and a solution is being worked on. I will inform you when the issue has been fixed. In the meantime, we ask for your patience.

Locked as resolved.

Hello @Nyong. Unfortunately, de-evolution is not something that we can do. Though this may not be the outcome you had hoped for, it is simply not within our capabilities. Please be more careful in the future. Since we cannot assist you further, I will be locking this thread. Should you have another issue or more questions, don’t hesitate to make another thread.

Hello @Kaneki713. Thank you for taking your time to report this. However, this is not a bug. As Norex mentioned, the Machoke has the ability No Guard. I will be locking this thread. If you have another question or issue, don't hesitate to make another thread.

It's been great so far, thanks for asking. I trust yours was/is as well. I will now lock this thread.

Hello @Bash. Apologies for the delay. The issue is known and has been forwarded to the responsible parties. Thank you once again for reporting. If you have further questions, please let me know.

Hello @Bash. Apologies for the late reply. First off, thank you for reporting. However, the links you've posted don't seem to work. For NPC dialog issues, please make a post in this thread. Post a functioning link or just a regular image there and the appropriate parties will handle it. If you have another issue or a question, please let me know.

Hello @ICronicz. Apologies for the late reply. Unfortunately, we cannot reset your boss cooldown. While the proxy server change helped alleviate the server issues, there are still connection problems. As such, we still do not recommend fighting bosses, doing PvP, or doing anything that could be lost to a proxy server crash. Have a nice day.

Hello @Pearl. Apologies for the late reply. Unfortunately, we will have to deny your request. While the proxy server change helped alleviate the server issues, there are still connection problems. As such, we still do not recommend fighting bosses, doing PvP, or anything that could be lost to a proxy server crash. Have a nice day.

Hello @Tronn001. Apologies for the delay. Your boss cooldown has been reset.

This is the first time I've personally heard of this kind of issue. If there are more reports regarding this, we will look into it.

Hello @Gu1nevere. Apologies for the delay. Unfortunately, we will not be refunding your Reroll Ticket. To further explain the issue: the reason it appears that way is because the previous system would save the accepted IVs twice. So, once you used the reroll, after the implementation of the new system, the two saved rerolls were displayed. It is not a bug, just the way the old system worked.

Hello @skunk1. I regret to inform you that NPCs cannot assist with trade evolutions. You will have to trade with another player or a Staff member. You can request assistance with a trade evolution here, or make a request in #request-chat in the official PRO Discord server.

Hello @Hisoka007. Apologies for the late reply. We have tested this multiple times and could not find anything wrong with it. Our conclusion is that it is just really bad luck. Though it may be hard to believe, we found nothing wrong with these moves.

Hello @Gu1nevere. We have tested this multiple times and could not manage to recreate it. So our conclusion is that you rolled the same IVs as before. It is an extremely low chance, but it can happen. If you have more questions or information regarding this, please let me know.

Glad to see your issue resolved. I will now lock this thread. If you have another issue, don't hesitate to make another thread.

Hello @PookeBR. Apologies for the inconvenience. Thank you for reporting. We have identified the problem and hopefully there will be a fix for it soon. Have a nice day.