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Hello @Kin3. My apologies for the inconvenience. First off, I'd like to thank you for taking time to make this report and helping make the game better. The bug you're describing is currently being investigated by the Tester team. Hopefully, it will be fixed soon. While it is being investigated, we do not recommend doing bosses if your ability to defeat them is affected by the bug. If you have any additional information, do not hesitate to provide it.

Hello @Maldiano. My apologies for the inconvenience. First off, I'd like to thank you for taking time to make this report and helping make the game better. The bug you're describing is currently being investigated by the Tester team. Hopefully, it will be fixed soon. While it is being investigated, we do not recommend doing bosses if your ability to defeat them is affected by the bug. If you have any additional information, do not hesitate to provide it.

Hello @Bluerise22. My apologies for the inconvenience. First off, I'd like to thank you for taking time to make this report and helping make the game better. The bug you're describing is currently being investigated by the Tester team. Hopefully, it will be fixed soon. While it is being investigated, we do not recommend doing bosses if your ability to defeat them is affected by the bug. If you have any additional information, do not hesitate to provide it.

As mentioned above, the Tester team is currently investigating the bug and the Devs are aware of it. Regardless, we are thankful for the bug report. Hopefully, it will be fixed soon. While it is being investigated, we do not recommend doing bosses if your ability to defeat them is affected by the bug. If you have any additional information, do not hesitate to provide it.

Hello @Pajdo19. My apologies for the inconvenience. First off, I'd like to thank you for taking time to make this report and helping make the game better. The bug you're describing is currently being investigated by the Tester team. Hopefully, it will be fixed soon. While it is being investigated, we do not recommend doing bosses if your ability to defeat them is affected by the bug. If you have any additional information, do not hesitate to provide it.

Hello @Sayan12345678. My apologies for the inconvenience. First off, I'd like to thank you for taking time to make this report and helping make the game better. The bug you're describing is currently being investigated by the Tester team. Hopefully, it will be fixed soon. While it is being investigated, we do not recommend doing bosses if your ability to defeat them is affected by the bug. If you have any additional information, do not hesitate to provide it.

Hello @0rthodox. My apologies for the inconvenience. First off, I'd like to thank you for taking time to make this report and helping make the game better. The bug you're describing is currently being investigated by the Tester team. Hopefully, it will be fixed soon. While it is being investigated, we do not recommend doing bosses if your ability to defeat them is affected by the bug. If you have any additional information, do not hesitate to provide it. If you can't upload videos, try uploading them to Youtube and posting the link.

Hello @Jolina. Sorry for the inconvenience. The Tester team is currently investigating this bug. If there is any further information you could provide regarding it, it would be very helpful. In the meantime, we do not recommend battling bosses if this bug could affect your ability to defeat them.

Stick to your original thread. You've created multiple posts regarding the same issue. Please be patient and your turn will come. Do note that there are dozens of players with the same issue that are being handled simultaneously, so don't think you are being ignored. Your thread will be handled as soon as we are able to. Creating further posts about the same thing will lead to forum punishment.

Hello @Xytreh. Sorry for the late reply. Unfortunately, there is nothing we can do in these situations. We cannot restore anything that wasn't caught. Also, we cannot refund the item since there's no guarantee it would spawn Raikou again. If we do it for you, then we would have to do it for anyone who claims the same, which can lead to it being abused by players unhappy with what spawned. I'm sure this is disappointing to hear, but please try to understand. Take care.

Hello @Shadowlmao. My apologies for the late response. Unfortunately, there is no way to take the item off the locked Pokémon. When entering a new region, you are warned that any held items equipped to your Pokémon will be locked alongside the Pokémon. You'll have to get the 8th Hoenn badge to be able to retrieve your Exp. Share. I'm sure this isn't the response you were hoping for, but please try to understand. Have a great rest of your day.

Hello @Vangogsan. My apologies for the late response. Did these members join the guild at least 7 days before the end of the season?

Sorry for the delay. As requested, your accounts Usug4ki and Kiz4ru have been permanently banned. Since there is nothing further to discuss, this thread will be closed. Take care.

Hello @S1lverh4wk. You’ll have to wait until the free server transfer is available again or pay 100 coins to transfer. We cannot transfer for you because there is no way to confirm if it truly was accident or not. I’m sure this isn’t the answer you were hoping for, but please try to understand.

Hello, There was an issue with the NPC not distributing the tickets to the winners. However, it was resolved quickly by Alcedo. You should be able to claim your prize by speaking to the Mysterious Cultist again.

Sorry for the wait. Could you show what Suicune Guardian says to you?

Hello @Dinh3937. Sorry for the late response. You are correct. This is a bug, but the Devs are already aware of it and it was supposed to be added in with the last client update. However, it was overlooked. It will be fixed soon, though. The reason you cannot see it is because the sprite for it is missing. It would be a Valentine’s Day Gardevoir caught in a Beast Ball. Let me know if you have further questions.

What exactly is the bug?

As Shiningluck has explained, there is no bug. If you're unhappy with the changes, take it to the Complaint section. If you have suggestions for the game, head to the Suggestion section. @Alexsenpai28 Do not post inappropriate images. Disagreeing with a change is fine, but remain respectful to everyone, including Staff, when doing so. Any out-of-line behavior will be punished.

Hello @Luxiao. At the time of your posting, the Devs were already aware of this bug. Regardless, we are very thankful for your report. Bug reports from players help us find many bugs which improve the game, so again, thank you. The bug should be fixed with the next client update. Please continue to report any bugs you come across. Have a good day.

Hello. This is a false-positive. The game files are completely safe. You can add the filed to the whitelist of your antivirus or temporarily disable the antivirus to play the game. Let me know if you have further questions.

Hello @Mrjaat007. My apologies for the late response. The servers have been up for a few days now. Make sure you've joined the PRO Official Discord server to keep yourself updated on the status of scheduled downtime.

Hello @Encladius. My apologies for the late response. On July 14th, you traded x1 Snom Hat to Koziro for 80k. Do you remember this trade? As for the Master Ball(s), have you perhaps started the Heatran quest but not finished it? The Buck NPC will take away all your Master Ball and Rare Candy until you complete the quest. Once completed, speaking to him will return your items. Let me know if you have further questions.

You'll need to make an appeal. Remember to be honest and cooperative.

Hello @Labillois13. My apologies for the inconvenience. Seeing as how you're currently online, I take it you managed to resolved your issue. I'll close the thread since that's the case. Feel free to create a new thread if you have another question or issue. Take care.