New Trade Zone
Trade Zone is now live
Use the new Trade Zone for auctions and instant-price trades so Pokemon and item offers are easy to find.
Everything posted by Epithet
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Hello, I accidentally released a pokemon, I was tired, sorry, I got a screenshot of the number
Hello @Majordash. I have restored your Venomoth and it should be in the last slot of your PC. In the future, please use the Restore Pokemon megathread or the #request-chat in the official Discord server.
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Pokeshop Migration
Hey, sorry for the delay. Your shop has been moved from Silver to Gold. Let me know if you have any questions.
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i am not able to get out of littleroot
Hello @Advika2. My apologies for the late response. We are currently investigating your situation, but we may have a solution. Please let me know when you can be online.
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account not activated ( pls help )
Hey @Acri. Sorry for the delayed answer. We're looking into the issue. Please be a little more patient.
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Chess Ladder Reward
Hey, sorry for the delayed response. At this time, we’re not ready to disclose the specifics of what you’ve asked. However, I will press the request with Alcedo to see how fast we can get to a point where such information is made public. I understand this may not be the outcome you were hoping for, but I hope you can understand. If you have any further questions, please let me know.
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Pokeshop Migration
Hello, Please provide a link to your thread.
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accidently gave my sync to collector joro
Hey, sorry for the delay. Your Xatu has been restored and 5 PvE coins have been removed. Please be more careful in the future. Locked as resolved.
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magic mirror
Hello @Zairapazzz. My apologies for the late response. We’re currently experiencing a short of hands and there’s quite a big backlog of work that may result in a later response time. We’re currently investigating your situation, but I’d like to let you know we’re not ignoring you or anything of the sort. For clarification, I do have two questions. Do you remember around what time the server crashed? A rough estimate will be enough. Also, did the crash happened when you bought the item?
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hola buenas, ayer sin querer di release a mi klife, no se puede ver la id nose si pueden devolvermelo, si pueden se los agradeceria un monton. ya q es la unica imagen q tengo
Buenas. He restaurado tu Klefki. Lo puedes encontrar al final de tu PC. Por favor ten más cuidado en el futuro.
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Error en la última actualización
Buenas @Xiuyiva91c. Ahorita hay unos cuantos problema con el cliente de Android. El equipo de Devs ya saben sobre estos problemas y están trabajando para solucionarlos. Te pedimos un poco de paciencia mientras esto se resuelve.
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fight bug
Hello @Whitesunshine. The black screen and battle bugs are both related to an issue with the Android client. The Developers are aware of these issues and are working towards a solution. Unfortunately, we won't be able to restore the Fearow since you didn't actually catch it. We also cannot spawn a new one since there's no way of knowing what nature, ability, or IVs it would have had, thus making it unfair if you get a really good or really bad one. While the issues are being worked on, we kindly as for your patience and understanding. Please accept our apologies for any inconvenience.
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Black screen error
Hello @Beckham2735. This issue stems from a problem with the Android client. The Developers know about it and are working on a solution. We ask for your patience and understanding while a fix is being made. Please accept our apologies for any inconvenience.
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Lost Form Fearow on android client bug
Hello @Blachteg. The black screen and battle bugs are both related to an issue with the Android client. The Developers are aware of these issues and are working towards a solution. Unfortunately, we won't be able to restore the Fearow since you didn't actually catch it. We also cannot spawn a new one since there's no way of knowing what nature, ability, or IVs it would have had, thus making it unfair if you get a really good or really bad one. While the issues are being worked on, we kindly as for your patience and understanding. Please accept our apologies for any inconvenience.
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Black screen
Hello @Jonkii. My apologies for the inconvenience. This bug is currently affecting android users only. The Developer team knows about it and are working on a solution. In the meantime, we ask for your patience and understanding.
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keybinding issue
Hello @Tanguyyann. Thanks for the report. Devs are aware of this issue already. There are more pressing matters at the moment, so it may take some time for this to be fixed, but they are aware of it. As a workaround, you can continue to use WASD until its fixed. Please accept our apologies for any inconvenience.
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Black Screen Issue
Hello @Infinity2708. My apologies for the inconvenience. This bug is currently affecting android users only. The Developer team knows about it and are working on a solution. In the meantime, we ask for your patience and understanding.
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Missing item names
This is another new issue for android users. Devs are aware and working on a solution. Please be patient a little bit longer.
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Missing item names
Hello @Jesuswins. Please accept my apologies for any inconvenience experienced. The Developer team has been made aware of these issues and they will work as fast as they can to fix them. It may take some time for them to identify and find a solution to the issues, so we ask for your patience and understanding. Thanks for reporting the issue, we appreciate players helping us keep the game free of bugs. I'll keep you updated on the situation as it unfolds.
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all of my badges are gone and items dont have any names in my bag please help
Hello @Logdog779. My apologies for the inconvenience. The Dev team has been made aware of all these issues already. They are working on it but it may take some time to fix it. While they work on it, we ask for your patience.
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Bug
Hello @Chloe22. My apologies for the inconvenience. The Devs are aware of this bug and are working on it. Please be patient as they try to solve this issue. Thanks.
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All my badges are gone and my Pokémon are locked
Hello everyone. The Devs are aware of this bug and are working on it. Please be patient as they try to solve this issue. Thanks.
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Display (and mechanics) Errors after Client Update
Hello @Momot. My apologies for the inconvenience. The Devs are aware of this bug and are working on it. Please be patient as they try to solve this issue. Thanks.
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All my badges have been deleted
Hello @Sametreiz. My apologies for the inconvenience. The Devs are aware of this bug and are working on it. Please be patient as they try to solve this issue. Thanks.
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Lost all Badges after recent server restart
Hello @Vocare. My apologies for the inconvenience. The Devs are aware of this bug and are working on it. Please be patient as they try to solve this issue. Thanks.
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all my badges are gone
Hello. The Devs are aware of this bug and are working on it. Please be patient as they try to solve this issue. Thanks.
